Reporting Safety Defects For U.s. Owners - Toyota 2016 Highlander Service Manual

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Reporting safety defects for U.S. owners

If you believe that your vehicle has a defect which could cause a

crash or could cause injury or death, you should immediately inform

the National Highway Traffic Safety Administration (NHTSA) in addi-

tion to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-

If NHTSA receives similar complaints, it may open an investigation,

and if it finds that a safety defect exists in a group of vehicles, it may

order a recall and remedy campaign. However, NHTSA cannot

become involved in individual problems between you, your dealer,

or Toyota Motor Sales, U.S.A., Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free

1-888-327-4236

1-800-424-9153);

www.safercar.gov ; or write to: Administrator, NHTSA, 1200 New

Jersey Ave, S.E., Washington, DC 20590. You can also obtain other

information about motor vehicle safety from http://www.safercar.gov.

HIGHLANDER_U (OM48F09U)

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