Using Selected Voice Features - Avaya 2420 User Manual

Using Selected Voice Features

The following features are available only if your system manager has
administered them as feature buttons on your 2420 telephone or has supplied
you with the required feature access codes.
Abbreviated Dialing/Automatic Dialing (AD)
The Abbreviated Dialing (AD) feature allows you to store selected telephone
numbers for quick and easy dialing. Each number can be a complete or
partial telephone number, an extension number, or a trunk or feature access
code. Abbreviated Dialing offers four possible types of lists—Personal,
Group, System, and Enhanced, and you can have a total of three lists. (Of
these three lists, you can have only one System List and one Enhanced List.)
You program numbers on a Personal List; numbers on Group Lists are
programmable by the controller of the list; System Lists and Enhanced Lists
are programmable only by the system manager.
You can also program a number on an AD button that is not stored on an AD
list. This Automatic Dialing number can be up to 16 digits and characters.
Note: Calls that you make using the Abbreviated Dialing/Automatic Dialing
feature are not stored in the Call Log—even if you have programmed
the 2420 telephone to log outgoing calls.
To place a call using an AD list button or feature access code
1. Press the
or Dial the appropriate AD List code for List 1, or List 2, or List 3.
Note: An
system manager.
2. When you hear dial tone, dial the desired list item (1, 2, 3...).
Call Forwarding All Calls
The Call Forwarding feature temporarily forwards all your calls to another
extension or to an outside number, depending on your system.
To temporarily redirect all calls to an extension or outside number of
your choice
1. Press the
or Dial the Call Forward feature access code (while off-hook).
Note: If you have console permission, next, dial the extension number
whose calls are to be forwarded; receive dial tone.
2. When you hear dial tone, dial the extension or number where calls will
be sent.
3. When you hear confirmation tone, hang up.
To cancel Call Forwarding
Press the
Call Fwd
cancel code (while off-hook).
or
Pers List Grp List
(Enhanced List) may also be available; see your
Enhcd List
button (if administered) (while on-hook or off-hook)
Call Fwd
button again (while on-hook) or Dial the Call Forward
or buttons (if administered)
Sys List
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