Technical Support Fax Order; Incident Summary - Allied Telesis AT-8124XL Installation Manual

Appendix B

Technical Support Fax Order

Name ___________________________________________________________
Company ________________________________________________________
Address _________________________________________________________
City ____________________ State/Province____________________________
Zip/Postal Code _________________Country____________________________
Phone ___________________________ Fax____________________________

Incident Summary

Allied Telesyn model number ________________________________________
Firmware release number of Allied Telesyn product (if applicable) _____________
Other network software products I am using (e.g., network management)
_______________________________________________________________
_______________________________________________________________
Brief summary of problem___________________________________________
_______________________________________________________________
Conditions (List the steps that led up to the problem.) ______________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate Allied Telesyn office. Fax
numbers can be found on page viii.
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