Ricoh C9100 User Manual page 78

5. Troubleshooting
Problem
An error message is still
displayed, even if misfed
paper is removed.
An error message is still
displayed, even if the
indicated cover is closed.
Images are printed on the
reverse side of the paper.
Misfeeds occur frequently.
76
Cause
Paper is still jammed in the
tray.
One or more covers that are
not indicated are still open.
You may have loaded the
paper incorrectly.
Using curled paper often
causes misfeeds, soiled
paper edges, or slipped
positions while staple or
stack printing is performed.
Solution
Remove the jammed paper by
following the procedures displayed on
the control panel. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
Close all the covers of the machine.
Load the paper correctly. For details
about loading paper, see "Loading
Paper", Paper Specifications and
Adding Paper.
• Flatten the paper with your hands
to straighten out the curl.
• Load the paper up side down so
that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper.
• Place cut paper on a flat surface
to prevent paper from curling,
and do not lean it against the
wall. For details about the proper
way to store paper, see "Paper
Storage", Paper Specifications
and Adding Paper.