Troubleshooting - Pfaff creative 4.5 Owner's Manual

Troubleshooting

For further information please contact your local authorized PFAFF
Problem/cause
General problems
Bobbin alarm does not work?
Thread snips does not cut the thread?
Fabric does not move?
Wrong stitch, irregular or narrow stitch?
The needle breaks?
The machine will not sew?
The PFAFF creative™ Color Touch Screen
®
displays the startup screen?
Icons on the screen are not activated when
touched?
The sewing and embroidery machine screen and/
or Function Buttons do not respond to touch?
The machine skips stitches
Is the needle bent or blunt?
Is the correct presser foot used?
Is the needle too small for the thread?
Is the fabric moving up and down with the needle
when free-motion sewing or embroidering?
Needle thread breaks
Is the needle bent or blunt?
Is the needle too small for the thread?
Are you using poor thread with slubs or thread
which has become dry?
dealer who will be happy to help you.
®
Remedy
Clean lint from bobbin area and use only the original
PFAFF bobbins approved for this model.
®
Remove needle plate and clean lint from bobbin area.
Enable automatic thread snips in the Settings menu.
Make sure that machine is not set in free-motion mode.
See chapter 4.
Settings menu.
Insert needle correctly as described in chapter 2.
Check that all plugs are securely plugged into the
machine and into the wall socket.
Push bobbin winder lever to sewing position.
Touch the screen to activate.
Turn off screen saver in the Settings menu.
Close any pop-ups that may be blocking the screen.
Calibrate the screen. Calibrate is found in the Settings
menu.
The sockets and function buttons on the machine can
be sensitive to static electricity. If the screen does not
respond to touch, turn the machine OFF and then ON
again. If the problem persists, contact your authorized
PFAFF dealer.
®
Insert needle correctly as described in chapter 2.
Use needle system 130/705 H.
Insert a new needle.
Check how the machine is threaded.
Attach correct presser foot.
Change the needle.
Insert needle correctly as described in chapter 2.
Use needle system 130/705 H.
Insert a new needle.
Check how the machine is threaded.
Change the needle to the proper size for the thread.
Change to a new higher quality thread purchased from
an authorized PFAFF ® dealer.
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