Raymarine Customer Support; Viewing Product Information - Raymarine RAY50 Installation And Operation Instructions Manual

12.1 Raymarine customer support

Raymarine provides a comprehensive customer
support service. You can contact customer support
through the Raymarine website, telephone and
e-mail. If you are unable to resolve a problem, please
use any of these facilities to obtain additional help.
Web support
Please visit the customer support area of our website
at:
www.raymarine.com
This contains Frequently Asked Questions, servicing
information, e-mail access to the Raymarine
Technical Support Department and details of
worldwide Raymarine agents.
Telephone and e-mail support
In the USA:
• Tel: +1 603 324 7900
• Toll Free: +1 800 539 5539
• E-mail: support@raymarine.com
In the UK, Europe, and the Middle East:
• Tel: +44 (0)13 2924 6777
• E-mail: ukproduct.support@raymarine.com
In Southeast Asia and Australia:
• Tel: +61 (0)29479 4800
• E-mail: aus.support@raymarine.com
Product information
If you need to request service, please have the
following information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using the
menus within your product.
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12.2 Viewing product information

Product information can be found on the Startup
screen.
1. Power up the radio.
The startup screen is displayed which shows the
model and software version of the product.
Alternatively product information can also be
displayed by selecting About this unit from
the Maintenance menu: Menu > Set-up >
Maintenance.
Ray50 / Ray60 / Ray70