The Flap of the Printed Envelope Sticks
Perform one of the following solutions according to the cause.
<Cause 1> The envelope is inappropriate.
Replace the envelope with that which can be used with this printer.
Solution
"Usable Paper"
<Cause 2> Depending on the type of the envelopes or the operating environment (especially in
a high-humidity environment), the flaps may stick to the body of the envelopes.
Perform the following procedure in the printer driver.
Solution
Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the
described problems occur.
1. Display the [Finishing] sheet.
2. Click [Advanced Settings].
3. Set [Special Print Mode] to [Special Settings B5].
019A-06X