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Canon Satera LBP7700C User Manual

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Laser Beam Printer
User's Guide
User's Guide

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Table of Contents
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Summary of Contents for Canon Satera LBP7700C

  • Page 1 Laser Beam Printer User's Guide User's Guide...

  • Page 2: Table Of Contents

    Contents Turning the Printer On/Off ......... . 3 Turning On the Printer.
  • Page 3 Loading Custom Size Paper (Non-Standard Size Paper) ....61 Loading Custom Size Paper in Cassette 1 ....... . . 61 Loading Custom Size Paper in the Paper Cassette .

  • Page 4: Turning The Printer On/Off

    Turning the Printer On/Off Turning On the Printer Turn the printer on. (1) Open the power switch cover. (2) Press "I" of the power switch.  The printer initiates a self-diagnostic test on the printer unit and optional accessories.  If the self-diagnostic test result is normal ...

  • Page 5: Turning Off The Printer

    IMPORTANT Do not turn the printer on immediately after turning it off. If you want to cycle the power of the printer, wait at least 10 seconds before turning it on again. If an error message appears in the display on the control panel See "Message List,"...
  • Page 6 NOTE When you are using WSD printing The shutdown notifies the computer that the printer is turned off. Select [ ] using [ ], and then press [OK].  The process to turn the printer off is performed, and the messages < >...
  • Page 7 IMPORTANT Precautions when turning off the printer If you turn the printer off, all print data remaining in the printer memory will be erased. Power consumption when the power is off (when " " is pressed) Even if the power of the printer is turned off, power is consumed only slightly while the power plug is inserted into the AC power outlet.

  • Page 8: Online And Offline

    Online and Offline When the printer can receive data from the computer and print the data, the printer is in the state of "Online", and when the printer is disconnected with the computer and cannot receive data, the printer is in the state of "Offline". To perform the settings for each menu using the control panel, switch the printer status as follows.

  • Page 9: Placing The Printer Offline

    Placing the Printer Offline To configure the printer so that it does not receive data from the computer or specify the settings for all the items in the menu, place the printer offline using the following procedure. Press [ indicator goes off, and the printer is offline. IMPORTANT About the automatic online function The printer comes online automatically if left in the offline state for five minutes or...

  • Page 10: Paper Requirements

    Paper Requirements Paper Size The following shows the paper sizes that can be used with this printer. : The paper is available for 1-sided printing and automatic 2-sided printing. : The paper is available for only 1-sided printing. : The paper cannot be used for printing. Paper Source Paper Size Multi-purpos...

  • Page 11: Paper Type

    Portrait: The short edges of the paper are parallel to the front side of the printer. Landscape: The long edges of the paper are parallel to the front side of the printer. Can be loaded only when the LIPS LX printer driver is used. Automatic 2-sided printing can be performed on the custom size paper whose short edges are 182.0 to 215.9 mm and long edges are 257.0 to 297.0 mm.

  • Page 12: Plain Paper

    Paper Source Multi-pur Paper Type in the Cassette 2 pose Cassette 1 (Optional) Tray Menu Label Postcard/Reply postcard/4 on 1 postcard* Envelope Recycled paper can be used as plain paper. If you want to print paper of 70 to 74 g/m , you can specify either of [ ] or [ If you want to print paper of 100 to 105 g/m...
  • Page 13 IMPORTANT About print speed The print speed drops when printing on heavy paper.  Transparency This printer can print A4 and Letter size transparencies. IMPORTANT Precautions when using transparencies  Transparencies can only be printed in black and white.  Thoroughly fan the transparencies before loading them as they may stick to each other.

  • Page 14: Printable Area

     Envelope This printer can print the following envelopes. YOUNAGA No. 3 NAGAGATA No. 3 (120 mm x 235 mm ) (120 mm x 235 mm) IMPORTANT Precautions when using envelopes  Using the following types of envelopes may result in paper jams that are difficult to clear or may result in damage to the printer.

  • Page 15: Plain Paper/Heavy Paper/Transparencies/Labels

    Plain Paper/Heavy Paper/Transparencies/Labels You can print in the area up to 5 mm of the edges of the paper. 5 mm 5 mm 5 mm 5 mm Postcard/Reply Postcard/4 on 1 Postcard You can print in the area up to 5 mm of the edges of the postcards. 100 mm 200 mm 5 mm...

  • Page 16: Envelope

    Envelope This printer can print on the following area. You may have to change the printable area before printing, depending on the application you use. 120 mm 10 mm 235 mm 10 mm 10 mm 10 mm IMPORTANT When a part of the printed zip code is missing Specify the following settings in the printer driver.

  • Page 17: Paper Capacity Of Paper Source

     Paper with Adhesive or a Special Coating  Heat-sensitive paper  Paper with adhesive  Carbon paper  Treated color paper  Specially coated paper (coated paper for ink jet printers, etc.)  Previously Printed Paper  Paper that has already been printed by a copy machine or another printer (The reverse side of the paper is also not usable.

  • Page 18: Paper Capacity Of The Output Tray

    Paper Source Paper Type Multi-purpose Cassette 2 Cassette 1 Tray (Optional) Approx. 40 Label sheets Approx. 40 Postcard sheets Approx. 40 Reply postcard sheets Approx. 50 4 on 1 postcard* sheets Approx. 10 Envelope sheets * YUUBIN 4 on 1 postcards cannot be used. Paper Capacity of the Output Tray Paper Type Paper Capacity*...

  • Page 19: Loading Standard Size Paper (Other Than Postcards And Envelopes)

    Loading Standard Size Paper (Other Than Postcards and Envelopes) Loading Standard Size Paper in Cassette 1 The following standard size paper can be loaded in the supplied paper cassette (Cassette 1). Paper Type Paper Size A4 (210.0 mm x 297.0 mm) B5 (182.0 mm x 257.0 mm) Plain paper (60 to 105 g/m A5 (148.0 mm x 210.0 mm)

  • Page 20: Top View

    Slide the paper guides to the position of the size of the paper to be loaded.  Slide the side paper guides. (1) Hold the lock release lever. (2) Slide the paper guides to the position of the size of the paper to be loaded. †...
  • Page 21 NOTE Size abbreviation on the paper guides Paper Size Paper Guide Letter Executive EXEC JIS B5 Load paper so that the edges of the paper stack are aligned with the rear paper guide. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Be sure to load standard size paper in landscape orientation (when the long edges of the paper are parallel to the front side of the printer).

  • Page 22: Paper Guides

    Be sure to check the position of the paper guides. If the paper guide is set at a wrong position, this may result in misfeeds. Paper cassette capacity Paper Type Paper Capacity Plain paper (Ex. 80 g/m Approx. 250 sheets Heavy paper (Ex.

  • Page 23: Registering The Paper Size

    Insert the paper cassette into the printer. Push it into the printer firmly. CAUTION Precautions when inserting the paper cassette Be careful not to catch your fingers. Registering the Paper Size This printer's paper cassette (Cassette 1) cannot automatically detect the paper size.

  • Page 24: Registering The Paper Type

    Select a paper size using [ ] and [ ], and then press [OK].  The paper cassette setting is specified. Registering the Paper Type Specify [ ] using the control panel according to the type of the loaded paper. ] in the Paper to Be Used Menu...
  • Page 25 Be sure to match the setting in the printer driver. Match the paper type specified in the Setup menu and that specified in [Paper Type] in the printer driver. If they do not match, the message < > appears. In this case, the setting for [ ] is changed to that in the printer driver by pressing [ ), allowing you to continue printing.

  • Page 26: Loading Standard Size Paper In Cassette 2

     Before printing Specify the following settings.  Before printing from the printer driver for Windows or Macintosh Specify the paper size and paper type in the printer driver before printing.  Before printing from the BMLinkS printer driver See "User's Manual" for the BMLinkS printer driver. ...
  • Page 27 Slide the paper guides to the position of the size of the paper to be loaded.  Slide the side paper guides. (1) Hold the lock release lever. (2) Slide the paper guides to the position of the size of the paper to be loaded. †...
  • Page 28  Slide the rear paper guide. (1) Hold the lock release lever. (2) Slide the paper guide to the position of the size of the paper to be loaded. † Align the position of (A) with the size mark of the paper to be loaded. NOTE Size abbreviation on the paper guides Paper Size...
  • Page 29 Load paper so that the edges of the paper stack are aligned with the rear paper guide. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Be sure to load standard size paper in landscape orientation (when the long edges of the paper are parallel to the front side of the printer).
  • Page 30 Paper Type Paper Capacity Heavy paper (Ex. 120 g/m Approx. 400 sheets Heavy paper (Ex. 163 g/m Approx. 250 sheets When using paper that has been poorly cut If you use paper that has been poorly cut, multiple sheets of paper may be fed at once.

  • Page 31: Specifying The Settings For The Paper Cassette

    Set the paper cassette in the paper feeder. Push it into the printer firmly. CAUTION Precautions when inserting the paper cassette Be careful not to catch your fingers. Specifying the Settings for the Paper Cassette This printer's paper cassette (Cassette 2) is configured to automatically detect the paper size by default.

  • Page 32: Registering The Paper Type

    Press [ Select [ ] using [ ] and [ ], and then press [OK]. Select [ ] or [ ] using [ ] and [ ], and then press [OK].  The paper cassette setting is specified. Registering the Paper Type Specify [ ] using the control panel according to the type of the loaded paper.
  • Page 33 If you want to print paper of 115 to 120 g/m , you can specify either of [ ] or [ If either setting causes the following problems etc., specify the other setting to print. - Output paper curls. - Residual images appear on non-printed areas. - The toner does not fix onto paper well, and the printing comes out faint.

  • Page 34: Loading Standard Size Paper (Other Than Postcards And Envelopes) In The Multi-Purpose Tray

    Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the paper cassette is specified.  Before printing Specify the following settings.  Before printing from the printer driver for Windows or Macintosh Specify the paper size and paper type in the printer driver before printing.

  • Page 35: Loading Paper In The Multi-Purpose Tray

    Loading Paper in the Multi-purpose Tray Open the multi-purpose tray. Holding the opening on the right side of the printer, open the multi-purpose tray. Pull out the auxiliary tray.
  • Page 36 IMPORTANT Be sure to pull out the auxiliary tray. Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper such as A4 etc, open the tray extension. Spread the paper guides a little wider than the actual paper width.
  • Page 37 When loading transparencies or labels, fan them a few sheets at a time, and then align the edges. Thoroughly fan in small batches. Tap the edges on a flat surface a few times. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Be careful when handling transparencies or labels.
  • Page 38 CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Be sure to load standard size paper in landscape orientation (when the long edges of the paper are parallel to the front side of the printer). Multi-purpose tray capacity Paper Type Paper Capacity...

  • Page 39: Registering The Paper Size

    Align the paper guides with the width of the paper. IMPORTANT Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.

  • Page 40: Registering The Paper Type

    When [ ] is specified The printer performs printing without checking the paper settings in the printer driver. Make sure that the paper specified in the printer driver matches that loaded in the multi-purpose tray before using the printer. Press [ Select [ ] using [ ] and [...
  • Page 41 ] in the Paper to Be Used Menu Transparency (black-and-white printing only) Label If you want to print paper of 70 to 74 g/m , you can specify either of [ ] or [ If you want to print paper of 100 to 105 g/m , you can specify either of [ ] or [ If you want to print paper of 115 to 120 g/m...

  • Page 42: Before Printing

    Press [ Select [ ] using [ ] and [ ], and then press [OK]. Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the multi-purpose tray is specified.  Before printing Specify the following settings.

  • Page 43: Loading Postcards

    Loading Postcards Load postcards in the multi-purpose tray. The following postcards can be loaded.  Postcard (100.0 mm x 148.0 mm)  Reply postcard (148.0 mm x 200.0 mm)  4 on 1 postcard (200.0 mm x 296.0 mm)* * YUUBIN 4 on 1 postcards cannot be used. IMPORTANT Loading orientation of postcards Load postcards with the printing side facing down as follows.
  • Page 44  Reply postcard Load the postcards so that the top edge is toward the left of the printer when they are viewed from the right side. When printing on the When printing on the address side return side Place the top edge toward the left.

  • Page 45: Loading Postcards In The Multi-Purpose Tray

    Loading Postcards in the Multi-purpose Tray Open the multi-purpose tray. Holding the opening on the right side of the printer, open the multi-purpose tray. Pull out the auxiliary tray.
  • Page 46 IMPORTANT Be sure to pull out the auxiliary tray. Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper such as 4 on 1 postcard etc, open the tray extension. Spread the paper guides a little wider than the actual postcard width.
  • Page 47 Gently load the postcard stack under the load limit guides (A) until it touches the back of the tray. CAUTION Be careful when handling postcards. Handle postcards carefully not to cut your hands with the edges of the postcards. IMPORTANT Loading orientation of postcards See the instruction described at the top of the procedure on p.

  • Page 48: Registering The Paper Size

    Align the paper guides with the width of the postcards. IMPORTANT Be sure to align the paper guides with the width of the postcards. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.

  • Page 49: Registering The Paper Type

    When [ ] is specified The printer performs printing without checking the paper settings in the printer driver. Make sure that the paper specified in the printer driver matches that loaded in the multi-purpose tray before using the printer. Press [ Select [ ] using [ ] and [...
  • Page 50 IMPORTANT Be sure to match the type of the loaded paper. If the setting for the paper type is different from that of the loaded paper, this may result in crucial damage to the printer. Be sure to match the setting in the printer driver. Normally, you do not need to change the settings for the printer driver because the default setting for [Paper Type] in the printer driver is set to [Printer Default].
  • Page 51  Before printing Specify the following settings.  Before printing from the printer driver for Windows or Macintosh Specify the paper size and paper type in the printer driver before printing.  Before printing from the BMLinkS printer driver See "User's Manual" for the BMLinkS printer driver. ...

  • Page 52: Loading Envelopes

    Loading Envelopes Load envelopes in the multi-purpose tray. The following envelopes can be loaded.  YOUNAGA No. 3 (120.0 mm x 235.0 mm)  NAGAGATA No. 3 (120.0 mm x 235.0 mm) IMPORTANT Loading orientation of envelopes Load envelopes with the front side (non-glued side) facing down as follows. : Feeding direction) ...
  • Page 53  NAGAGATA No. 3 Load the envelopes so that the flap is toward the back of the printer when they are viewed from the right side. Close the flap. Reverse the envelope and load it. Detailed information about usable paper See "Paper Requirements,"...

  • Page 54: Loading Envelopes In The Multi-Purpose Tray

    Loading Envelopes in the Multi-purpose Tray Open the multi-purpose tray. Holding the opening on the right side of the printer, open the multi-purpose tray. Pull out the auxiliary tray.
  • Page 55 IMPORTANT Be sure to pull out the auxiliary tray. Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. Spread the paper guides a little wider than the actual envelope width.
  • Page 56 Align the envelopes. (1) Place the stack of envelopes on a flat surface, flatten them to release any remaining air, and be sure that the edges are pressed tightly. (2) Loosen any stiff corners of the envelopes and flatten curls as shown in the figure.
  • Page 57 CAUTION Be careful when handling envelopes. Handle envelopes carefully not to cut your hands with the edges of the envelopes. Gently load the envelope stack under the load limit guides (A) until it touches the back of the tray. CAUTION Be careful when handling envelopes.

  • Page 58: Registering The Paper Size

    Align the paper guides with the width of the envelopes. IMPORTANT Be sure to align the paper guides with the width of the envelopes. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.

  • Page 59: Registering The Paper Type

    When [ ] is specified The printer performs printing without checking the paper settings in the printer driver. Make sure that the paper specified in the printer driver matches that loaded in the multi-purpose tray before using the printer. Press [ Select [ ] using [ ] and [...
  • Page 60 Be sure to match the setting in the printer driver. Normally, you do not need to change the settings for the printer driver because the default setting for [Paper Type] in the printer driver is set to [Printer Default]. If you want to change the settings for the printer driver, match the setting and [ ] in the control panel.
  • Page 61  Before printing Specify the following settings.  Before printing from the printer driver for Windows or Macintosh Specify the paper size and paper type in the printer driver before printing.  Before printing from the BMLinkS printer driver See "User's Manual" for the BMLinkS printer driver. ...

  • Page 62: Loading Custom Size Paper (Non-Standard Size Paper)

    Loading Custom Size Paper (Non-Standard Size Paper) Loading Custom Size Paper in Cassette 1 The following custom size paper can be loaded in the supplied paper cassette (Cassette 1).  Portrait orientation (when the short edges of the paper are parallel to the front side of the printer)* Short edges 210.0 to 215.9 mm;...
  • Page 63 Load paper as shown in the figure. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Paper cassette capacity Paper Type Paper Capacity Plain paper (Ex. 80 g/m Approx.
  • Page 64 Align the paper guides with the loaded paper.  Slide the side paper guides. (1) Hold the lock release lever. (2) Slide the paper guides to be aligned with the loaded paper. † The side paper guides move together.  Slide the rear paper guide. (1) Hold the lock release lever.
  • Page 65 IMPORTANT Be sure to align the paper guides with the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams. Hold down the paper, then set it under the hooks (A) on the paper guides.

  • Page 66: Registering The Loading Orientation

    Insert the paper cassette into the printer. Push it into the printer firmly. CAUTION Precautions when inserting the paper cassette Be careful not to catch your fingers. Registering the Loading Orientation Specify [ ] using the control panel according to the orientation of the loaded paper.

  • Page 67: Registering The Paper Type

    Press [ Select [ ] using [ ] and [ ], and then press [OK]. Select a loading orientation using [ ] and [ ], and then press [OK].  When paper is loaded in portrait orientation (when the short edges of the paper are parallel to the front side of the printer) Specify [ ...
  • Page 68 ] in the Paper to Be Used Menu *2*3 Plain paper (100 to 120 g/m Heavy paper (115 to 163 g/m If you want to print paper of 70 to 74 g/m , you can specify either of [ ] or [ If you want to print paper of 100 to 105 g/m , you can specify either of [ ] or [...

  • Page 69: Registering A Custom Paper Size

    Press [ Select [ ] using [ ] and [ ], and then press [OK]. Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the paper cassette is specified. Registering a Custom Paper Size If printing custom size paper, you need to register the custom paper size in the printer driver previously.

  • Page 70: Loading Custom Size Paper In Cassette 2

    Loading Custom Size Paper in Cassette 2 The following custom size paper can be loaded in the paper cassette of the optional paper feeder (Cassette 2).  Portrait orientation (when the short edges of the paper are parallel to the front side of the printer)* Short edges 210.0 to 215.9 mm;...
  • Page 71 Load paper as shown in the figure. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Paper cassette capacity Paper Type Paper Capacity Plain paper (Ex. 80 g/m Approx.
  • Page 72 Align the paper guides with the loaded paper.  Slide the side paper guides. (1) Hold the lock release lever. (2) Slide the paper guides to be aligned with the loaded paper. † The side paper guides move together.
  • Page 73  Slide the rear paper guide. (1) Hold the lock release lever. (2) Slide the paper guide to be aligned with the loaded paper. IMPORTANT Be sure to align the paper guides with the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.
  • Page 74 Hold down the paper, then set it under the hooks (A) on the paper guides. Make sure that the paper stack does not exceed the load limit mark lines (B). IMPORTANT Do not load the paper stack which exceeds the load limit mark lines. Be sure that the paper stack does not exceed the load limit marks.

  • Page 75: Registering The Loading Orientation

    Registering the Loading Orientation Specify [ ] using the control panel according to the orientation of the loaded paper. IMPORTANT Precautions when specifying [  The printer performs printing without checking the paper settings in the printer driver. Make sure that the paper specified in the printer driver matches that loaded in the paper cassette before using the printer.

  • Page 76: Registering The Paper Type

    Registering the Paper Type Specify [ ] using the control panel according to the type of the loaded paper. ] in the Paper to Be Used Menu Plain paper (60 to 74 g/m *1*2 ] (Default) Plain paper (70 to 105 g/m *2*3 Plain paper (100 to 120 g/m Heavy paper (115 to 176 g/m...

  • Page 77: Registering A Custom Paper Size

    Press [ Select [ ] using [ ] and [ ], and then press [OK]. Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the paper cassette is specified. Registering a Custom Paper Size If printing custom size paper, you need to register the custom paper size in the printer driver previously.

  • Page 78: Loading Custom Size Paper In The Multi-Purpose Tray

    Loading Custom Size Paper in the Multi-purpose Tray The following custom size paper can be loaded in the multi-purpose tray.  Custom size paper - Portrait orientation (when the short edges of the paper are parallel to the front side of the printer)* Short edges 148.0 to 215.9 mm;...

  • Page 79: Loading Custom Size Paper In The Multi-Purpose Tray

    Loading Custom Size Paper in the Multi-purpose Tray Open the multi-purpose tray. Holding the opening on the right side of the printer, open the multi-purpose tray. Pull out the auxiliary tray.
  • Page 80 IMPORTANT Be sure to pull out the auxiliary tray. Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper, open the tray extension. Spread the paper guides a little wider than the actual paper width.
  • Page 81 When loading labels, fan them a few sheets at a time, and then align the edges. Thoroughly fan in small batches. Tap the edges on a flat surface a few times. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Be sure to fan labels thoroughly before loading them.
  • Page 82 IMPORTANT Multi-purpose tray capacity Paper Type Paper Capacity Plain paper (Ex. 80 g/m Approx. 100 sheets Heavy paper (Ex. 120 g/m Approx. 80 sheets Heavy paper (Ex. 163 g/m Approx. 50 sheets Label Approx. 40 sheets About the paper loading orientation Load paper in landscape orientation (when the long edges of the paper are parallel to the front side of the printer) if you do not use the LIPS LX printer driver.

  • Page 83: Registering The Loading Orientation

    Align the paper guides with the width of the paper. IMPORTANT Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.

  • Page 84: Registering The Paper Type

    When [ ] is specified  The printer performs printing without checking the paper settings in the printer driver. Make sure that the paper specified in the printer driver matches that loaded in the multi-purpose tray before using the printer. ...
  • Page 85 ] in the Paper to Be Used Menu *2*3 Heavy paper (100 to 120 g/m Heavy paper (115 to 176 g/m Label If you want to print paper of 70 to 74 g/m , you can specify either of [ ] or [ If you want to print paper of 100 to 105 g/m , you can specify either of [...

  • Page 86: Registering A Custom Paper Size

    Press [ Select [ ] using [ ] and [ ], and then press [OK]. Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the multi-purpose tray is specified. Registering a Custom Paper Size If printing custom size paper, you need to register the custom paper size in the printer driver previously.

  • Page 87: Paper Loading Orientation

    Paper Loading Orientation To print paper with letterheads or logos, load the paper in the proper orientation as follows. in the table indicates the feeding directions. When paper is loaded in portrait When paper is loaded in landscape orientation* orientation* Portrait Layout Landscape Portrait Layout...
  • Page 88 When paper is loaded in portrait When paper is loaded in landscape orientation* orientation* Portrait Layout Landscape Portrait Layout Landscape Layout Layout (With the front (With the front side facing up) side facing up) (With the printing (With the printing (With the printing (With the printing side facing down)

  • Page 89: Paper Jams

    Paper Jams When a paper jam occurs, the printer beeps, displaying the message < > in the display. Messages that indicate paper jam areas appears in the area of < >. If paper is jammed in multiple areas, the messages appear one at a time. Remove the jammed paper according to the displayed message.

  • Page 90: Precautions When Removing Jammed Paper

    Removal Paper Jam Message Clearance Procedure Order Area Output area < > Inside the right < cover > Duplex print < "Clearing Paper Jams (Output Area, Right transport area > Cover Area, Duplex Unit Area, or Cassette 1/2 Area)" (See p. 92) <...
  • Page 91  Printed paper may be hot immediately after being output. Be careful when removing the paper and aligning the removed paper, as this may result in burns.  Be careful not to get any toner on your hands or clothing. If toner gets on your hands or clothing, wash them immediately with cold water.

  • Page 92: Clearing Paper Jams (Mp Tray Area)

     The area surrounding the output tray is hot during and immediately after printing. Do not touch the area surrounding the output tray when removing paper or clearing a paper jam. Clearing Paper Jams (MP Tray Area) Remove the jammed paper by pulling it gently in the direction of the arrow.

  • Page 93: Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, Or Cassette 1/2 Area)

    Close the multi-purpose tray.  Check the inside of the right cover also. After removing the paper jammed in the multi-purpose tray, check if paper is jammed inside the right cover. See "Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, or Cassette 1/2 Area),"...
  • Page 94 If the paper is jammed in the area shown in the figure, remove the paper by pulling it gently in the direction of the arrow. If the paper is jammed in the area shown in the figure, remove the paper by pulling it gently in the direction of the arrow.
  • Page 95 Remove the jammed paper by pulling it gently in the direction of the arrow.
  • Page 96 Close the transfer guide. If the paper is jammed in the area shown in the figure when the optional paper feeder is used, remove the paper. (1) Pull out the edge of the paper. (2) Remove the paper by pulling it gently in the direction of the arrow.
  • Page 97 While holding the tab (A), open the duplex cover.
  • Page 98 Remove any jammed paper. (1) Pull out the edge of the paper. (2) Remove the paper by pulling it gently in the direction of the arrow. Close the duplex cover.
  • Page 99 While raising the lever of the green projection (A), open the cover of the paper source.
  • Page 100 Remove the jammed paper by pulling it gently in the direction of the arrow. If the paper cannot be removed easily when it is jammed in the area shown in the figure, do not try to remove it forcefully but proceed to Step 13.
  • Page 101 Close the cover of the paper source. Close the cover firmly until it clicks. Close the right cover.  When paper is jammed in the paper cassette, the jammed paper is output automatically. The message disappears, and the printer is ready to print. IMPORTANT If a message does not disappear Paper or pieces of paper may remain in the area surrounding the paper cassette.

  • Page 102: Clearing Paper Jams (Cassette 2 Cover Area)

    Clearing Paper Jams (Cassette 2 Cover Area) Open the right cover. If paper is jammed, remove the paper. See "Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, or Cassette 1/2 Area)," on p. 92. While holding the tab (A), open the right cover of Cassette 2.
  • Page 103 Remove the jammed paper by pulling it gently in the direction of the arrow. If the paper cannot be removed easily when it is jammed in the area shown in the figure, do not try to remove it forcefully but proceed to Step 5.
  • Page 104 Close the right cover.  When paper is jammed in the paper cassette, the jammed paper is output automatically. The message disappears, and the printer is ready to print. IMPORTANT If a message does not disappear Paper or pieces of paper may remain in the area surrounding the paper cassette. See the following, pull out the paper cassette, and then remove the paper or pieces of paper.

  • Page 105: Checking Paper Jams In The Paper Cassette

    Checking Paper Jams in the Paper Cassette If the message that indicates a paper jam does not disappear, check the paper or pieces of paper that remain in the area surrounding the paper cassette using the following procedure. Open the right cover. Pull out a paper cassette in which a paper jam occurs.
  • Page 106 Remove the jammed paper by pulling it gently in the direction of the arrow. Insert the paper cassette. Push it into the printer firmly. CAUTION Precautions when inserting the paper cassette Be careful not to catch your fingers.

  • Page 107: Clearing Paper Jammed Inside The Fixing Unit

    Close the right cover.  The message disappears, and the printer is ready to print. IMPORTANT If a message does not disappear even after removing the paper Paper may be jammed in another area. Check another area also and remove the paper.
  • Page 108 Remove the fixing unit from the printer. (1) Hold the levers (A) inside the handles on both sides. (2) Remove the fixing unit.
  • Page 109 While holding the tab (A), open the cover of the fixing unit. Remove the jammed paper by pulling it gently in the direction of the arrow. Close the cover of the fixing unit.

  • Page 110: Front View

    Install the fixing unit in the printer. (1) Align the connecters on the right with each other. (2) Install the fixing unit horizontally. Front View (3) Push the fixing unit to install it firmly. The fixing unit is locked by the levers (B) on both sides.

  • Page 111: Replacing The Toner Cartridges

    Replacing the Toner Cartridges This section describes how to replace the toner cartridges. When a Message Appears Toner cartridges are consumable products. When a toner cartridge is nearing the end of its life, a message will appear in the display. Follow the directions in the message.
  • Page 112 When it is Displayed Message Contents and Solutions and Cause - The printer stops printing. When there is a - Pressing [ ) continues <Toner Colors>* possibility that a toner the job. cartridge has reached - As this may result in damage to the the end of its life printer, it is recommended to replace the toner cartridge with a new one.

  • Page 113: Precautions When Replacing Toner Cartridges

    Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see http://www.canon.com/counterfeit.

  • Page 114: Replacing Toner Cartridges

    About disposal of the removed packing materials Dispose of the packing materials according to local regulations. NOTE About the packing materials The packing materials may be changed in form or placement, or may be added or removed without notice. Replacing Toner Cartridges NOTE Checking the status of the toner cartridges of each color You can check the status of the toner cartridges in the display on the control panel.
  • Page 115 NOTE Order of the toner cartridges Yellow Magenta Cyan Black Pull out the toner cartridge to be replaced. (1) Hold the handle. (2) Pull out the toner cartridge.
  • Page 116 IMPORTANT Hold the toner cartridges properly. When handling the toner cartridges, hold them properly as shown in the figure. Do not place it vertically or upside-down. Do not touch the high-voltage contacts (A). This may result in poor print quality or damage to the printer. NOTE Your cooperation to collect used toner cartridges would be appreciated.
  • Page 117 Take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch. When opening the protective bag with scissors, be careful not to damage the toner cartridge. IMPORTANT Do not touch the toner cartridge memory (A) or the electrical contacts (B). This may result in damage to the cartridge.
  • Page 118 Shake the toner cartridge to evenly distribute the toner inside the cartridge. Hold the toner cartridge as shown in the figure and shake it gently 5 or 6 times. † Do not remove the drum protective cover (A). CAUTION If toner gets into your eyes or mouth Wash them immediately with cold water and consult a physician.
  • Page 119 Holding the tab (A), remove the drum protective cover. IMPORTANT Do not touch the drum (A). Print quality may deteriorate if you touch or damage the drum (A) at the top of the toner cartridge.

  • Page 120: Install The Toner Cartridge

    Keep the drum protective cover. Keep the removed drum protective cover. You will need it when you remove the toner cartridge for printer maintenance or other purposes. Install the toner cartridge. Fit the projection (A) of the toner cartridge into the guide (B) on the front cover to install the toner cartridge.
  • Page 121  The position of the toner cartridges in the printer is determined by the toner color. Install the toner cartridges in the slots that have labels of the same color.  Install the toner cartridges securely into the printer. Gently close the front cover. CAUTION Precautions when closing the front cover Be careful not to catch your fingers.

  • Page 122: Canceling A Job

    Canceling a Job If you want to cancel the job currently being printed, perform "Cancel Job" using the following procedure. A job cancel allows you to cancel the job currently being received or processed. IMPORTANT The data for which the printer started to feed paper cannot be canceled. If the job is canceled in this state, the next print data may be canceled.
  • Page 123 Select [ ] using [ ] and [ ], and then press [OK].  < > appears, and the print data being processed is canceled. When < > disappears, the job cancellation completes. NOTE While < > is displayed You cannot operate the printer.

  • Page 124: Confirming The Printer Features

    Confirming the Printer Features You can check the printer status or network settings by printing Status Print. Status Print is used to print the settings of the printer unit, the total number of printed pages, and other printer information. NOTE Load A4 size paper.
  • Page 125 Select [ ] using [ ], and then press [OK].  Status Print is printed. NOTE Sample of Status Print † This is a sample of Status Print. The contents may differ from the Status Print printed by your printer.

  • Page 126: Service Call Display

    Follow the procedure in "If a Fixing Unit Error Is A problem occurred Displayed" (See p. 126), and then contact your in the fixing unit. ("n" represents an local authorized Canon dealer. alphanumeric character.) "Ennn-nnnn" A problem has occurred inside the ("n"...

  • Page 127: If A Fixing Unit Error Is Displayed

    (3) Unplug the power plug from the AC power outlet. (4) Remove the ground wire from the ground terminal. IMPORTANT Do not turn on the printer again. A fixing unit error is displayed. Do not turn on the printer after turning it off. Contact your local authorized Canon dealer.

  • Page 128: If A Service Error Or The Message "Power Off And On" Is Displayed

    (2) Press "I" of the power switch. If the message does not reappear, the printer is ready. If the message reappears, you need to request service.  Follow the procedure below, and then contact your local authorized Canon dealer to request service.
  • Page 129 (3) Unplug the power plug from the AC power outlet. (4) Remove the ground wire from the ground terminal. Contact your local authorized Canon dealer to request service. When contacting your Canon dealer, please report also the error code which you noted down in Step 3.

  • Page 130: Message List

    Message List If an error is occurring for some reason during printing, a message appears in the display of the control panel. Solve the problems according to the messages. Mark Description It is a warning state in which the printer can print, but some solution is required.
  • Page 131 For details on solutions for when messages about toner appear, such as < > or < >, see "When a Message Appears," on p. 110. Message Cause and Solution Cause The amount of the paper loaded in Cassette 2 exceeds the load limitation. Solution 1 Reduce the amount of the paper in Cassette 2.
  • Page 132 Message Cause and Solution Cause 1 Paper of the same size as that specified in the application software is not loaded in a paper source. Solution 1 Load paper of the same size as that specified in the application software in a paper source. Solution 2 Press [ ), and then print to the...
  • Page 133 Open the right cover and check if the fixing unit is installed. Solution 2 Install the fixing unit again. If the message appears even after installing the fixing unit again, contact your local authorized Canon dealer for servicing. Cause The packing materials inside the front cover are not removed.
  • Page 134 Message Cause and Solution Cause Paper is jammed inside the printer Solution Remove the jammed paper and set the paper cassette and covers to the original position. If the printer is not online, press [ - "Clearing Paper Jams (MP Tray Area)" (See p. - "Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, or Cassette 1/2 Area)"...
  • Page 135 Message Cause and Solution Cause 1 The size of the paper loaded in a paper source is different from the following settings.  Setting for [Output Size] in the [Page Setup] sheet in the printer driver  ] or [ ] in the Menu Solution...
  • Page 136 Message Cause and Solution Cause The printer received 2-sided printing data of paper sizes (including the orientation) or paper types unavailable for automatic 2-sided printing. Solution 1 Press [ ) to continue printing. However, the data on each side is printed on two pages.

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