LevelOne WHG-1000 User Manual
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LevelOne WHG-1000 User Manual

300mbps wireless poe hotspot gateway
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LevelOne
WHG-1000
300Mbps Wireless PoE Hotspot Gateway

User Manual

H/W Ver 2.0
2012/11/08

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  • Page 1: User Manual

    LevelOne WHG-1000 300Mbps Wireless PoE Hotspot Gateway User Manual H/W Ver 2.0 2012/11/08...

  • Page 2: Table Of Contents

    Getting Start ........................12 3.2.2 Quick Configuration ......................14 3.2.3 Access Internet ......................... 19 Chapter 4. Web Interface Configuration ................ 20 Connect WHG-1000 to the external Network ................. 21 4.1.1 Network Requirement ....................... 21 4.1.2 Configure WAN Port ......................21 4.1.3 Configure WAN Traffic ......................
  • Page 3 4.4.6 Network Utility ........................56 4.4.7 Format Database ......................57 4.4.8 Reboot ..........................58 Access To External Network With Service Domain ..............59 4.5.1 Configure Service Domain ....................60 4.5.2 Configure Authentication ....................64 4.5.2.1 Authentication Management ..................64 4.5.2.2 Configure Pregenerated Tickets ................

  • Page 4: Chapter 1. Before You Start

    The WHG-1000 is the most economical yet feature-rich Wireless Hotspot Gateway, targeting mini-size stores who want to provide small, single-point wireless Internet access service. WHG-1000 is a perfect choice for beginners to run hotspot businesses. It does not cost a fortune to buy a pile of equipment, nor does it take the skills of an expert to glue multiple applications out of multiple freeware.

  • Page 5: Chapter 2. System Overview

    Chapter 2. System Overview Introduction of WHG-1000 The WHG-1000 – Wireless Hotspot Controller, built-in Wifi-N technology with data rate up to 300 Mbps, applies to public access network such as WiFi-Hotspot, network management guest access, hospitality deployments – which requires reliability, efficiency, and security. It combines an IP Router /Firewall, Multi-WAN/ QoS enforcement and Access Controller for use in wireless hotspot environments.

  • Page 6: Specification

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Specification  Network  Support NAT or Router Mode  Support static IP, Dynamic IP(DHCP Client ), PPPoE and PPTP on WAN connection  DHCP Server Per VLAN; Multiple DHCP Networks  802.3 Bridging ...
  • Page 7 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Seamless Mobility : User-centric networking manages wired and wireless users as they roam between ports or wireless APs  Multiple Service Domain  The network is divided into maximum 8 group, each defined by a pair of VLAN tag and ESSID ...
  • Page 8 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Accounting :  Provides billing plans for Pregenerated accounts  Provides billing plans for On-Demand accounts  Enables session expiration control for both Pregenerated tickets and On-Demand accounts by Time(Hours) and Data Volume(MB) ...
  • Page 9 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  QoS Enforcement  Packet classification via DSCP (Differentiated Services code Point )  Traffic Statistics  Diff/TOS  IEEE 802.1Q Tag VLAN priority control  IEEE 802.11e WMM  Automatic mapping of WMM priorities to 802.1p and IP DSCP ...
  • Page 10 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Ping Watchdog  Traffic history report via email to administrator  Users’ session log can be sent by external Syslog Server or E-mail  Even Syslog  SNMP v1, v2c,v3  SNMP Traps to a list of IP Address ...
  • Page 11 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Wireless Specifications Network Standards IEEE802.11 b /g /n compliant Conformance Data Transfer Rate IEEE802.11b：1 / 2 / 5.5 / 11Mbps (auto sensing) IEEE802.11g：6 / 9 / 12 / 18 / 24 / 36 / 48 / 54(auto sensing) IEEE802.11n : 300 (auto sensing)

  • Page 12: Chapter 3. Base Installations

    2. Reset : Press the Reset button once to restart the system, The LED except Power indicator will be off before restarting. 3. LAN(POE) : Clients devices connect to WHG-1000 via LAN ports 4. WAN1/WAN2 : Two WAN ports are available on the system.
  • Page 13 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Rear Panel 1. WHG-1000 supports 1 RF interface with 2 SMA connectors for Antenna connection. LED Panel 1. Power : LED ON indicates power on, OFF indicates power off. 2. WAN1/WAN2/LAN : LED ON indicates connection, OFF indicates disconnection, FLASH indicates packets transmitting.

  • Page 14: Hardware Installation

    3. Connect WHG-1000 to your network device. Connect one end of the Ethernet cable to LAN port of WHG-1000 on the front panel. Connect the other end of cable to a PC for configuring the system. The LAN LED indicator should be ON to indicate a proper connection.

  • Page 15: Software Configuration

    1. Once the hardware installation is done, set DHCP in TCP/IP of the administrator's PC to get an IP address automatically. Connect the PC to the LAN(PoE) port of WHG-1000. An IP address will be assigned to the PC automatically via the WHG-1000.
  • Page 16 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual You can login as root, admin or operator. The default username and password as follows.  Root : The administrator can access all area of the WHG-1000 Username : root Password : default ...

  • Page 17: Quick Configuration

    WHG-1000 provides wireless and wired network service with authentication required for clients in Service Domain. Clients in the each Service Domain are isolated with each other. WHG-1000 supports 8 Service Domains, Domain-0 to Domain-7. Administrator can select authentication type on each Service Domain. If Authentication Required is enabled, the clients are required to get authenticated successfully before access the Internet.
  • Page 18 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Before Hotspot service active, make sure the Local Time is correctly. Step 3 : Select Connection Type for WAN1 Port and Set DNS Server  Click System → WAN, the WAN Setup page will appear.
  • Page 19 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Step 5 : Set Virtual AP and Select Authentication Type for Service Domain  Click Service Domain, the Service Domain Setup page will appear. Double-click AP0 Icon, the VAP0 Setup page will appear.
  • Page 20 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Select Local RADIUS for Domain0's Authentication Type.  Enter the Redirect URL that users should be initially directed to when successfully authenticated to the network.  Configure related settings for the selected Auth Type.
  • Page 21 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Step 6 : Add Local RADIUS Accounts  Click Service Domain → Authentication → Local RADIUS Accounts, the Local RADIUS Accounts Management page will appear.  A new account can be added into the Local RADIUS Database. To add a account here, enter the Username(e.g.

  • Page 22: Access Internet

    (e.g. AP00) and get associated with this ESSID. 2. The client device will obtain an IP address automatically via DHCP from WHG-1000. Open a web browser on a client device, access any URL, and then the Domain1 User Login Page will appear.

  • Page 23: Chapter 4. Web Interface Configuration

    When Hotspot mode is activated, the system can be configured as a Wireless Hotspot Gateway. This section provides information in configuring the Hotspot mode with graphical illustrations. WHG-1000 provides functions as stated below where they can be configured via a user-friendly web based interface.

  • Page 24: Connect Whg-1000 To The External Network

    4.1.1 Network Requirement Basically, in general network environment, the main role of WHG-1000 is a Gateway. It manages all the network from internal network to Internet. Then, the first step is to prepare an Internet connection from your ISP and connect it to the WAN or WAN2 port of WHG-1000.
  • Page 25  Hostname : The Hostname of the WAN port  PPPoE : This configuration type is applicable when the WHG-1000 is connected to a network with the presence of a PPPoE server.  User Name : Enter User Name for PPPoE connection ...
  • Page 26 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  My WAN IP Netmask : The Subnet mask of the WAN port  MTU : By default, it’s 1460 bytes. MTU stands for Maximum Transmission Unit. Consult with WISP for a correct MTU setting.

  • Page 27: Configure Wan Traffic

    WAN1 automatically.  Connection Detect : The connect detect sets the WHG-1000 Device to continuously ping a user defined IP address (it can be the Internet gateway for example). If it is unable to ping under the user defined constraints, the WHG-1000 device will change Primary WAN interface to secondary WAN interface automatically .
  • Page 28 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Service : By default, it's “Disable”. To “Enable” to activate this function.  IP Address To Ping : specify an IP address of the target host which will be monitored  Ping Interval : specify time interval (in seconds) between the ICMP “echo requests” are sent. Default is 60 seconds.

  • Page 29: Configure Dynamic Dns

     Service Provider: Select the correct Service Provider from the drop-down list, here included are dyndns, dhs, ods and tzo embedded in the WHG-1000.  Hostname: This field represents the Host Name you register to Dynamic-DNS service and expect to export to the world.

  • Page 30: Configure Local(Lan/Vlan) Network

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.1.5 Configure Local(LAN/VLAN) Network Here is the instruction for how to setup the local LAN/VLAN IP Address and Netmask. Please click on System → LAN/VLAN , the LAN/VLAN List should be appear. This page shows information of LAN's/VLAN's settings.
  • Page 31 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  IP Setup :  VLAN Tag(ID) : Virtual LAN, the system supports 7 tagged VLAN port (VLAN1 ~ VLAN7). The valid values are from 1 to 4094. The default VLAN1's tag ~ VLAN7's tag are from 101 to 107.
  • Page 32 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Total Max. Upload : The Total Max. Upload is in the range of 0~102400 Kbit/s, 0 indicates unlimited, default is 512 Kbit/s  Total Max. Download : The Total Max. Download is in the range of 0~102400 Kbit/s, 0 indicates...
  • Page 33 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Individual Upload : The Individual Upload is in the range of 0~102400 Kbit/s, 0 indicates unlimited, default is 512 Kbit/s  Individual Download : The Individual Download is in the range of 0~102400 Kbit/s, 0 indicates unlimited, default is 512 Kbit/s ...
  • Page 34 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  DHCP Server :  Service : Check “Enable” to activate DHCP Server on VLAN/LAN port.  Start IP / End IP : Specify the range of IP addresses to be used by the DHCP server when assigning IP address to clients.

  • Page 35: Create Your Wireless Network

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Create Your Wireless Network The system manager can configure related wireless settings, General Settings, Advanced Settings, Virtual AP Setting, Security Settings and Access Control Settings. 4.2.1 Configure Wireless General Setup The administrator can change the data transmission, channel and output power settings for the system. Please click on Wireless →...
  • Page 36 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Tx Power : You can adjust the output power of the system to get the appropriate coverage for your wireless network. Select LEVEL 1 to LEVEL 7 needed for your environment. If you are not sure of which setting to choose, then keep the default setting, LEVEL 7.

  • Page 37: Configure Wireless Advanced Setup

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.2.2 Configure Wireless Advanced Setup The administrator can change the Slot Time, ACK Timeout, RTS threshold and fragmentation threshold settings for the system. Please click on Wireless → Advanced Setup and follow the below setting.
  • Page 38 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual ACK Timeout is adjustable due to the fact that distance between two radio links may vary in different deployment. ACK Timeout makes significant influence in performance of long distance radio link. If ACK Timeout is set too short, transmitter will start to “Resend”...
  • Page 39 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Fragment Threshold : The Fragment Threshold is in the range of 256~2346 byte. The default is 2346 byte. Each Wi-Fi packet can be divided into smaller packets, marked with a sequential fragment number and re- assemble in the receiving ends.

  • Page 40: Create Virtual Ap

    4.2.3 Create Virtual AP The WHG-1000 support broadcasting multiple SSIDs, allowing the creation of Virtual Access Points, partitioning a single physical access point into 8 logical access points, each of which can have a different set of security, VLAN Tag(ID) and network settings. If wireless client connect to wired area network with VLAN Tag(ID), the administrator can use dump switch or VLAN switch on wired area network, a Figure 4-1 shows multiple SSIDs with different VLAN settings use dump switch connect to wired area.
  • Page 41 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Figure 4-2 Multiple SSIDs with different VLAN settings use VLAN switch connect to wired area. The administrator can create Virtual AP via this page. Please click on Wireless → Virtual AP Setup and follow the...
  • Page 42 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  VAP : Indicate the system's Virtual AP.  MAC Address : The MAC address of the VAP Interface is displayed here. When you enable AP and reboot system, the MAC address will display here.

  • Page 43: Configure Virtual Ap

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.2.3.1 Configure Virtual AP For each Virtual AP, administrators can configure general settings and security type. Click Wireless → Virtual AP, click “Edit” of Virtual AP List and then Virtual AP Configuration page appears.
  • Page 44 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Service Domain : Select the desired Service Domain from the drop-down list.  Security Type : Select the desired security type from the drop-down list; the options are WEP, WPA-PSK, WPA2-PSK, WPA-Enterprise, WPA2-Enterprise and WEP 802.1X.
  • Page 45  WPA-Enterprise (or WPA2-Enterprise): The RADIUS authentication and encryption will be both enabled if this selected. The WHG-1000 support two 802.1x Authentication/ Accounting RADIUS Server  WPA General Settings :  Cipher Suite : Check on the respected button to enable either AES or TKIP cipher suites.
  • Page 46 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Master Key Update Period : This time interval for re-keying GMK (master key used internally to generate GTKs) in seconds. Enter the time-length required; the default time is 83400 seconds.  EAP Reauth Period : EAP re-authentication period in seconds; default is 3600; 0 indicates disable re-authentication.
  • Page 47 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  WEP Key Update Period : The time interval WEP will then be updated; the unit is in seconds; default is 300 seconds; 0 indicates no re-key.  EAP Reauth Period : EAP re-authentication period in seconds; default is 3600; 0 indicates disable re-authentication.

  • Page 48: Block Wireless Clients

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.2.3.2 Block Wireless Clients In this function, the administrator can be allow or reject clients to access Virtual AP. Please click on Wireless → Virtual AP Setup, then click button on column of MAC Filter Setup. The MAC Filter Configuration page appears.

  • Page 49: Monitor Associated Wireless Clients

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.2.3.3 Monitor Associated Wireless Clients The administrator can obtain detailed wireless information and all associated clients status via this page. Please click on Wireless → Associated Clients. The the Associated Clients Status appears.

  • Page 50: Expand Your Wireless Network

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Expand Your Wireless Network 4.3.1 Create WDS Link The administrator can create WDS Links for expanding wireless network via this page. Please click on Wireless → Virtual AP Setup → VAP0 Setup and follow the below setting.

  • Page 51: View Wds Link Status

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.3.2 View WDS Link Status Peers MAC Address, received signal strength and TX/RX rate for each WDS are available.  MAC Address : Display MAC address of WDS peer.  RSSI : Denote the RSSI of the respective WDS's link.

  • Page 52: Manage The System

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Manage the System 4.4.1 Configure System Time System time can be configured via this page where manual setting and NTP server configuration are both supported. Please click on System → Time Server and follow the below setting.

  • Page 53: Configure Management

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.4.2 Configure Management The administrator can later obtain the geographical location of the system via the information configured here. The administrator also can change system password and configure system login methods. Please click System ->...
  • Page 54 IP Address/ Domain field.  Ping Watchdog : The ping watchdog sets the WHG-1000 Device to continuously ping a user defined IP address (it can be the Internet gateway for example). If it is unable to ping under the user defined constraints, the WHG-1000 device will automatically reboot.
  • Page 55 Change these settings as described here and click Save button to save your changes. Click Reboot button to activate your changes Without a valid certificate, users may encounter the following problem in IE8 when they try to access WHG-1000's GUI (https://192.168.2.254). There will be a “Certificate Error”, because the browser treats WHG-1000 as an illegal website.

  • Page 56: Configure Snmp

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.4.3 Configure SNMP SNMP is an application-layer protocol that provides a message of format for communication between SNMP managers and agents. By enabling SNMP function, the administrator can obtain the system information remotely.

  • Page 57: Backup / Restore And Reset To Factory

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.4.4 Backup / Restore and Reset to Factory Current settings on the system can be backed up, or previous backed up settings can be restored as well as resetting the system back to factory default can be performed via this page. Please click on Utilities → Profile Setting and follow the below setting.

  • Page 58: Firmware Upgrade

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.4.5 Firmware Upgrade The administrator can download the latest firmware from website and upgrade the system here. It might take a few minutes before the upgrade process completes and the system needs to be restarted to activate the new firmware.

  • Page 59: Network Utility

     Traceroute : Allows tracing the hops from the WHG-1000 device to a selected outgoing IP address. It should be used for the finding the route taken by ICMP packets across the network to the destination host. The test is started using the Start button, click Stop button to stopped test ...

  • Page 60: Format Database

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.4.7 Format Database This function allows administrator to format system's database. Click Format button to proceed and take around three minutes to complete. Do not interrupt during format database including power on/off as this may damage system.

  • Page 61: Reboot

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.4.8 Reboot This function allows administrator to restart system with existing or most current settings when changes are made. Click Reboot button to proceed and take around three minutes to complete. A reminder will be available for remaining time to complete. If power cycle is necessary, please wait till completion of the reboot process.

  • Page 62: Access To External Network With Service Domain

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Access To External Network With Service Domain WHG-1000 support 8 Service Domain, administrator can quick setup hotspot via this page. Each VAP can move to different Domain.  LAN/VLAN : The bonding interface for this Service Domain ...

  • Page 63: Configure Service Domain

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.1 Configure Service Domain Administrator can configure Service Domain with different authentication service type, IP PnP service, guest free service, idle time , redirect URL, scheduling authentication service and customization login page.
  • Page 64 Scheduling setting is on Time Policy page.  IP PnP Service : IP Plug and Play, the WHG-1000 supports IP PnP for the respective Server Domain. At the user end, a static IP address can be used to connect the system. Regardless of what the IP address at the user end is, authentication can still be performed through WHG-1000.
  • Page 65 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Expired Login Guest Time = 720 Minutes Block Free 6/17 00:00 6/17 12:00 6/18 00:00 Custom Pages : Configure Custom pages for this Service Domain. Administrator can select Template Page or Upload Customize Page.
  • Page 66 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual <div id="CW_MSG"></div><!--Main Login Form Content--> <div id="CW_INFO"><span id="CW_HELP"></span></div><!--Main Help Content--> <div id="WALLED"></div><!-- Walled Garden--> <?hHotspot_footer_title> </body> </html> If login page need insert images or css file, please include path “/upload/vlan0/” ~ “/upload/vlan7/”, the “vlan0”...

  • Page 67: Configure Authentication

    4.5.2.1 Authentication Management The WHG-1000 supports multiple login for one accounts and administrator can configure alias name of the respective authentication type on login page. Please click on Service Domain → Authentication → Authentication Management, and follow the below setting.

  • Page 68: Configure Pregenerated Tickets

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.2.2 Configure Pregenerated Tickets This section is for administrators to Pregenerated authentication tickets for entire external Network. There are three types of time policy ticket can be generated (One Time, Multiple Times, Volume and Unlimited Until End Time).
  • Page 69 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Effective Starting Time : Specify desired effective starting time for this tickets database  Effective Ending Time : Specify desired effective ending time for this tickets database Click Save button to create database of ticket ...
  • Page 70 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Below depicts an example for information of Pregenerated tickets databases when you click Info option  Ticket Setup :  File ID : Enter the 8 hex digit number for identifying tickets database, this setting is optional, If you don't specified file ID, the system will automatically generate ...
  • Page 71 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual allowed is 102400 MB, default is 10 MB)  Effective Starting Time : Specify desired effective starting time for this tickets database  Effective Ending Time : Specify desired effective ending time for this tickets database Click Save button to create database of ticket ...
  • Page 72 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Below depicts an example for information of Pregenerated tickets databases when you click Info option  Ticket Information : Show the ticket information in this database  File ID : Denote the identity number of the database ...
  • Page 73 Export Tickets : There are three methods to backup your information of ticket databases  Export BIN : The administrator can backup ticket database or copy to other WHG-1000. Click Export button, the ticket databases (FileID_passcode.bin) will be download from system. Below depicts an example for exporting tickets database.
  • Page 74 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Tickets List : Show all tickets in this database  File ID : Denote the identity number of the database  Code : User can used Passcode of ticket for access Internet ...

  • Page 75: Configure On-Demand

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.2.3 Configure On-Demand Administrators can enable and configure this authentication method to provide clients access in a Hotspot environment. Major functions include billing plans creation, accounts creation, accounts monitoring list, thermal printer support, billing report statistics, and external payment gateway support. There are three method to generate On-Demand accounts : Generate by Manual, Print from Thermal Printer, Generate after Online Payments.

  • Page 76: Create Billing Plans

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.2.3.1 Create Billing Plans Click on Service Domain → Authentication → On-Demand，and click Edit option on Billing Plans List, the Billing Plan Setup page will appear.  Billing Plan Setup  Service : By default, it's “Disable”. To “Enable” to activate this billing plan.
  • Page 77 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Billing Type : There are different policy for this billing plan: One Time, Multiple Times, Volume and Unlimited Until End Time. Select One Time or Multiple Times or Volume, the Quota sub-item should be shown-up.

  • Page 78: Create On-Demand Users

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.2.3.2 Create On-Demand Users After configuring billing plans, administrator can create and delete On-Demand users on this section. Click Info button on Billing Plans List page to enter the On-Demand Information page. In the On-Demand Information page.
  • Page 79 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Click Add Accounts button, the create page will appear as below. Click Cancel button to close window. Click Create button to add new account for this billing plan. Below depicts an example for creating ticket.
  • Page 80 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Statistic : Show on-demand users statistic information for this billing plan  Ticket Qty : Denote the quantity of created ticket of billing plan  Used Ticket Qty : Denote the quantity of used ticket of billing plan ...

  • Page 81: Configure External Payment Gateway

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.2.3.3 Configure External Payment Gateway This section is for merchants to set up an external payment gateway to accept payments in order to provide access service to end customers who wish to pay for the service on-line.
  • Page 82 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Type/Quota : Denote the billing type and quota of billing plan  Price : Denote the price charged of billing plan  Information : Click this button to view accounts information for PayPal.
  • Page 83 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Create Time : Denote the time of create on this ticket  Open Time : Denote the time of the first time used on this ticket  Start Time : Denote effective starting time on this ticket ...

  • Page 84: Configure Thermal Printer

    4.5.2.3.4 Configure Thermal Printer WHG-1000 can generate ticket of On-Demand users manually or automatically from Thermal Printer. Please click on Service Domain → Authentication → On-Demand → Thermal Printer Setup to enter the Thermal Printer List page. In the Thermal Printer List page. Administrator may configure Thermal Printer setting and generate tickets manually and delete tickets.
  • Page 85 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Thermal Printer Setup :  Service : By default, it's “Disable”. To “Enable” to activate this function.  IP Address : Enter the IP address of DSA-1000 serial server  Command Port : Enter the command port of DSA-1000 serial server ...
  • Page 86 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual After configuring thermal printer general setting, administrator must select specified billing plan for this thermal printer. Change these settings as described here and click Save button to save your changes. Click Reboot button to activate your changes Click Info button to enter Thermal Printer Information page.
  • Page 87 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Statistic : Shows on-demand users statistic information for this billing plan via thermal printer created  Ticket Qty : Denote the quantity of created ticket from thermal printer  Used Ticket Qty : Denote the quantity of used ticket from thermal printer ...
  • Page 88 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Delete : This will delete the ticket individually. When administrator click Delete button, the alert message will appear as below. Click Refresh button to renew this page. On this List, it only shows all of generated tickets from Thermal Printer.

  • Page 89: Billing Plan Report

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.2.3.5 Billing Plan Report Click on Service Domain → Authentication → On-Demand to enter the Billing Plans Report page. Administrator can get a complete report or a report of a particular period.

  • Page 90: Ticket Customization

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.2.3.6 Ticket Customization Click on Service Domain → Authentication → On-Demand to enter the Ticket Customization page. Administrator can edit text on printed ticket on this page. 4-32 characters supported on these text setting field.

  • Page 91: Configure Local Radius Accounts

    4.5.2.4 Configure Local RADIUS Accounts WHG-1000 provide Local RADIUS server authentication. Please click on Service Domain → Authentication → Remote RADIUS Server, the page of Remote RADIUS Server Setup will appear. Administrator can add accounts by manual or import accounts file.
  • Page 92 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Local RADIUS Accounts List :  Delete : Select the specified group and click Delete button to remove accounts of the specified group.  Import Accounts File : Select the specified group on Group option and click Select File button to select the text file for uploading the accounts of the specified group.
  • Page 93 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Search : Enter a keyword to be searched in the text field and all matching the keyword will be listed.  Username : Denote the username of account on local RADIUS authentication ...

  • Page 94: Configure Remote Radius Server

    User's Manual 4.5.2.5 Configure Remote RADIUS Server WHG-1000 provide remote RADIUS server authentication. Please click on Service Domain → Authentication → Remote RADIUS Server, the page of Remote RADIUS Server Setup will appear  Service : By default, it's “Disable”. To “Enable” to activate this function.

  • Page 95: Configure Ldap Server

    User's Manual 4.5.2.6 Configure LDAP Server WHG-1000 provide remote LDAP server authentication. Please click on Service Domain → Authentication → LDAP,, the page of LDAP Server Setup will appear  Service : By default, it's “Disable”. To “Enable” to activate this function.

  • Page 96: Configure Privilege List

    This function provides local device can access Internet without authentication. If there are some workstations belonging WHG-1000 that need to access to network without authentication, enter the IP or MAC address of these workstations in this list. Up to 20 address can be defined in this list. Please click on Service Domain → Privilege IP/MAC Address, the page of Privilege IP/MAC Address Setup will appear.

  • Page 97: Configure Walled Garden

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.4 Configure Walled Garden This function provides certain free services or advertisement web pages for users to access the websites listed before login and authentication. Up to 20 address or domain names of the websites can be defined in this list. User without the network access right can still have a chance to experience the actual network service free of charge.

  • Page 98: Configure Blacklist

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.5 Configure Blacklist The administrator can add, delete and edit blacklist for uses access. If the system want to deny uses access to specified website, enter the IP address, URL or Keyword of these websites in this list. Up to 20 rules can be defined in this list.

  • Page 99: Configure Notification

    4.5.6 Configure Notification WHG-1000 can automatically send the notification of Traffic Log, On-Demand Log, Session Log and Billing Report to 3 particular E-mail addresses. A trial email is provided by the system for validation. Please click on Service Domain → Notification, the page of Notification E-mail Setup will appear ...
  • Page 100 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Notification E-mail Setup :  Receiver E-mail Address (es) : Up to 3 E-mail address can be set up to receive the notification. These are the receiver's E-mail address.  Sending Interval : The time interval (in minute) to send the E-mail report. (Default is 1440 minutes; the range is between 10 to 4200 minutes) ...
  • Page 101 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Date : Denote the current event's date and time  Auth Type : There will shows 6 types of authentication : Pregenerated, On-Demand, Local Users(Local RADIUS Users), Remote RADIUS, LDAP and Guest.
  • Page 102 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  On-Demand Log : As shown in the following figure, each line is traffic history record consisting of 15 fields : Date, Location, Status, Passcode/Username, IP, MAC, Packets In, Bytes In, Packets Out, Bytes Out, Start Time, End Time, Plan, Payment Type and Cost ...
  • Page 103 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Packet Out : Denote the current user's packets out  Bytes Out : Denote the current user's bytes out  Start Time : Denote the start time on this users  End Time : Denote the end time on this users ...

  • Page 104: Monitor Online Users

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.5.7 Monitor Online Users The administrator can view status of all online users on each Service Domain. Please click on Service Domain → Online Users, the page of Online Users will appear. Below depicts an example for Online User Information. There provided information of Passocde, IP Address, MAC Address, Login Time, Packets In/Out and Bytes In/Out.

  • Page 105: Log Information

    4.5.8 Log Information The WHG-1000 can record authentication traffic history and the system will automatically send out the history information via notification service(See Notification page). The history of each day will be saved separately in the DRAM for 3 days and sorted by time, the traffic provides all login and logout activity of specific date. Other informations include Passocde/Username, IP Address, MAC Address, Packets In/Out and Bytes In/Out.
  • Page 106 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  LOGIN : Denote the user login to the hotspot service  LOGOUT : Denote the user logout to the hotspot service  IDLE TIMEOUT : Denote the user idle time is over timeout setting of Service Domain, the system will logout user automatically ...
  • Page 107 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  ADD OD ACCOUNT : Denote the system add user account on On-Demand service  DELETE OD ACCOUNT : Denote the system remove user account on on-demand service  Passcode/Username : Denote the user's passcode or username.

  • Page 108: Restrain The Users And Sharing Your Internal Service

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Restrain the Users and Sharing Your Internal Service 4.6.1 Configure Time Policy Administrator can define time policy for Service Domain, IP Filtering, MAC Filtering and Virtual Server. There are 10 policy can be defined. Please click on Advance → Time Policy to enter Time Policy Setup page.

  • Page 109: Ip Filter

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.6.2 IP Filter The administrator can setting IP Filter via this page, Please click on Advance → IP Filter and follow the below setting.  Source Address/Mask : Enter the desired source IP address and netmask; the mask must be a plain number, i.e.

  • Page 110: Mac Filter

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.6.3 MAC Filter The administrator can setting MAC Filter via this page, Please click on Advance → MAC Filter and follow the below setting.  Action : Select the desired access control rule; the options are “Only Deny List MAC” or “Disable”.

  • Page 111: Virtual Server (Port/ Ip Forwarding)

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.6.4 Virtual Server (Port/ IP Forwarding) A certain area in the network can be exposed to the Internet in a limited and controlled way for on-line game or video conferencing via this page. Please ensure the internal port to be used is not occupied by other applications.

  • Page 112: Dmz

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.6.5 The Demilitarized zone (DMZ) can be enabled and used as a place where services can be placed such as Web Servers, Proxy Servers, and E-mail Servers such that these services can still serve the local network and are at the same time isolated from it for additional security.

  • Page 113: Observer The Status

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Observer the Status 4.7.1 Overview Detailed information on System, Network, Wireless Client, DHCP Clients and Service Domain can be reviewed via this page.  System Information : Display the information of the system.

  • Page 114: Extra Info

    Route Information : Select “Route Information” on the drop-down list to display route table. WHG-1000 could be used as a L2 or L3 device. It doesn’t support dynamic routing protocols such as RIP or OSPF. Static routes to specific hosts, networks or default gateway are set up automatically according to the IP configuration of system's interfaces.
  • Page 115 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  ARP Table Information : Select “ARP Table Information” on the drop-down list to display ARP table. ARP associates each IP address to a unique hardware address (MAC) of a device. It is important to have a unique IP address as final destination to switch packets to.
  • Page 116 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual  Bridge STP Information : Select “Bridge STP Information” on the drop-down list to display a list of bridge STP information.

  • Page 117: Event Log

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual 4.7.3 Event Log The Event log displays system events when system is up and running. Also, it becomes very useful as a troubleshooting tool when issues are experienced in system.  Time : The date and time when the event occurred.

  • Page 118: Appendix A. Web Gui Valid Characters

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Appendix A. Web GUI valid Characters Table A Web GUI Valid Characters Block Field Valid Characters VLAN Tag 0-4094 LAN/VLAN IP Address A.B.C.D IP Format IP Netmask 128.0.0.0 ~ 255.255.255.252 IP Gateway A.B.C.D IP Format...
  • Page 119 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual DDNS Hostname Length : Up to 32 0-9, A-Z, a-z @ - _ . User Name Length : Up to 32 0-9, A-Z, a-z ~ ! @ # $ % ^ * ( ) _ + - { } | : < > ? [ ] / ; ` , . =...
  • Page 120 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Block Field Valid Characters Aggregation Size 1024-65535, default is 50000 Advanced Setup Beacon Interval 40 ~ 3500 DTIM Interval 1 ~ 255 Fragment Threshold 256 ~ 2346 RTS Threshold 1 ~ 2347...
  • Page 121 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Table A Web GUI Valid Characters (continued) Block Field Valid Characters Virtual AP Setup ESSID Length : 1-31 0-9, A-Z, a-z ~ ! @ # $ % ^ * ( ) _ + - { } | : < > ? [ ] / ; ` , . =...
  • Page 122 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual...
  • Page 123 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Table A Web GUI Valid Characters (continued) Block Field Valid Characters Pregenerated File ID 1 ~ 32767 Tickets Price 1-7 digit number : xxxxx.xx Currency 1~3 letters characters Quantity of Tickets 1 ~ 3069...
  • Page 124 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Table A Web GUI Valid Characters (continued) Block Field Valid Characters Remote RADIUS Primary/Secondary Server IP A.B.C.D IP Format Authentication/Account Port 1 ~ 65535 Secret Key 1-64 characters LDAP Server IP A.B.C.D IP Format...

  • Page 125: Appendix B. System Manager Privileges

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Appendix B. System Manager Privileges There are three system management accounts for maintaining the system; namely, the root, admin and operator accounts are with different levels of privileges. The root manager account is empowered with full privilege to Read &...

  • Page 126: Appendix C. Create Paypal Business Account

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Appendix C. Create PayPal Business Account This section is to show independent Hotspot owners how to configure related settings in order to accept payments via PayPal, making the Hotspot an e-commerce environment for end users to pay for and obtain Internet access using their PayPal accounts or credit cards.
  • Page 127 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Step 2 : Edit NECESSARY settings in “API Access” Please click on Profile -> API Access in the Account Information.
  • Page 128 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual After click API Access on Account Information, the API Access setting will appear. Click “Request API credentials” in Option 2 – Request API credentials to create your own API username and password.
  • Page 129 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual The API Username, API Password and Signature will generated. Click Done button to finish process.

  • Page 130: Appendix D. Examples Of Making Payments For End Users

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Appendix D. Examples of Making Payments for End Users Step 1 : Click the link below the login window to pay for the service by credit card via PayPal. Step 2 : Select service package and Click Buy Now button to send out this transaction.
  • Page 131 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Step 3 : You will be redirected to PayPal website to complete the payment process. You can pay service fee via Paypal account or use your credit card (Click “continue checkout” hyperlinks) Step 4 : After login Paypal The payment information will appear.
  • Page 132 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Step 5 : After clicking Pay Now button, the process of paying confirm will appear. Please don't close this window. Step 6 : After paying confirm, the system will create Passcode for end users login. Click Login button to enter Login page.

  • Page 133: Appendix E. Issue Refund For Paypal

    WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Appendix E. Issue Refund for PayPal Click on Service Domain → Authentication → On-Demand → Payment Gateway Setup, and then click Step 1 : Information button on the Billing Plan Setup List to enter Payment Gateway Information page. Click on selected passcode's hyperlinks for viewing this ticket's Invoice Number Please login in PayPal, and click on History →...
  • Page 134 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Step 3 : View the transaction detail and click “Issue a refund”.
  • Page 135 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Step 4 : Click Continue button to next page. Step 5 : Click Issue Refund button to refund this payment.
  • Page 136 WHG-1000 300Mbps Wireless PoE Hotspot Gateway User's Manual Step 6 : Go My Account, and verify Transaction Details.

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