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1. Simultaneously press <Ctrl><Esc> to display the Start menu.
2. Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3. After the computer turns off, reconnect the mouse cable as shown on the in the Quick Reference Guide for your computer.
4. Start the computer.
Test the mouse —
Connect a properly working mouse to the computer, and try using the mouse. If the new mouse works, the original
mouse is faulty.
Check the mouse settings —
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click Mouse.
3. Try adjusting the settings.
If you are using a PS/2 mouse
1.
Enter system setup
and ensure that the Mouse Port option is set to On.
2. Exit system setup and restart the computer.
Reinstall the mouse driver
Run the Dell Diagnostics
Check for software and hardware conflicts
Network Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Check the network cable connector —
computer and the network jack.
Check the network lights on the front or back of the computer depending on system chassis type. —
that no network communication exists. Replace the network cable.
Restart the computer and log on to the network again
Check your network settings —
settings are correct and that the network is functioning.
Check for software and hardware conflicts
Power Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
If the power light is green and the computer is not responding —
If the power light is blinking green —
normal operation.
Ensure that the network cable is firmly inserted into both the network connector on the back of the
Contact your network administrator or the person who set up your network to verify that your network
The computer is in standby mode. Press a key on the keyboard or move the mouse to resume
See
"Diagnostic
Lights."
No connection speed light indicates
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