Dnd And Call Forward - Mitel 6865i User Manual

Mitel 6865i SIP Phone Release 4.1.0 User Guide

DND AND CALL FORWARD

The 6865i has a feature that allows you to configure Do Not Disurb (DND) and Call Forward
(CFWD) for multiple accounts on the phone. You can set specific modes for the way you want
the phone to handle DND and CFWD. The three modes you can set on the phone for these
features are:
• Account
• Phone
• Custom
The following paragraphs describe account-based DND and CFWD:
• DND Configuration
• Call Forward Configuration
DND CONFIGURATION
Do Not Disturb (DND) is a feature on the phone that prevents the phone from ringing and
receiving incoming calls. When DND is enabled with CFWD, any incoming calls can be call
forwarded to voicemail or another number. See
more information about call forwarding to other numbers.
On the 6865i, you can set DND on the phone-side for a specific account or for all accounts on
the phone. You can set three modes for DND using the Mitel Web UI at the path, Basic Settings
> Preferences > General > DND Key Mode: Account, Phone (default)
performs according to the mode you set.
You can then configure a DND key for the phone using the Mitel Web UI at the path, Operation
> Programmable Keys. You can enable and disable DND by toggling the key or by setting DND
for a specific account at the path, Basic Settings > Account Configuration. Once you enable
DND, DND On displays on the LCD for the applicable account.
Note: If there is only one account configured on the phone, then the mode setting is
ignored and the phone behaves as if the mode was set to Phone.
The following describes the key behavior for each DND mode.
• Account: The DND key toggles the account in focus on the IP phone UI, to ON or OFF if
DND enabled for that account.
• Phone (default): The DND key toggles all accounts on the phone to ON or OFF.
138
"Call Forward Configuration"
L1 John Smith
DND On
Tue Aug 20 2:55pm
on page 143 for
and Custom DND
, .