Dnd And Call Forward - Mitel 6869i User Manual

DND AND CALL FORWARD

The 6869i has a feature that allows you to configure DND and Call Forward for multiple accounts
on the phone. You can set specific modes for the way you want the phone to handle DND and
Call Forward. The three modes you can set on the phone for these features are:
• Account
• Phone
• Custom
The following paragraphs describe account-based DND and Call Forward:
• DND Configuration
• Call Forward Configuration
DND CONFIGURATION
DND is a feature on the phone that prevents the phone from ringing and receiving incoming
calls. When DND is enabled with Call Forward, any incoming calls can be forwarded to your
voicemail or another number. See
information about call forwarding to other numbers.
On the 6869i, you can set DND on the phone-side for a specific account or for all accounts on
the phone. You can set three modes for DND using the Mitel Web UI at the path, Basic Settings
> Preferences > General > DND Key Mode: Account, Phone (default), and Custom. DND
performs according to the mode you set.
You can then configure a DND key (for the phone or for an expansion module) using the Mitel
Web UI at the path, Operation > Softkeys and XML or Operation > Expansion Module <N>.
You can toggle DND on and off by pressing the key, or by setting DND for a specific account
at the path, Basic Settings > Account Configuration. Once you enable DND, the
displays on screen for the applicable account.
Note: If there is only one account configured on the phone, then the mode setting is
ignored and the phone behaves as if the mode was set to Phone.
"Call Forward Configuration"
Managing Calls
on page 176 for more
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