Software Guidelines - Nortel TAPI Reference Manual

22 Chapter 2 Hardware and software guidelines
You can use a hardware-RAID solution provided it doesn't have a negative
impact on TAPI performance. If you encounter issues with a hardware-RAID
solution, refer them to the RAID vendor. Software-RAID solutions, such as the
one available from Microsoft, are not supported.
Nortel Networks is unable to guarantee compatibility with any high availability
solution because such solutions usually require the installation of additional
software or components which may conflict with Symposium TAPI operation.
If you require a hardware redundant solution it must be tested by one of the
following:
• verification testing by a Nortel Networks Packaged Services group
• compatibility testing via the Nortel Networks Developer Program
For information refer to your Nortel Networks representative or visit the Nortel
Networks developer program Website at
http://www.nortelnetworks.com/developer.

Software guidelines

The real-time processing requirements of Symposium TAPI SP can be
significantly impaired if unapproved software applications are running on the
server. If you install approved software on the TAPI server, you must adhere to
the following installation guidelines:
1
Verify that Symposium TAPI SP is operating correctly.
2
Install a software application.
3
Verify that Symposium TAPI SP is operating correctly.
4
Run the Performance Monitor application on the TAPI server to assess CPU
utilization when Symposium TAPI SP, the logger application, and the new
software are all running together.
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Note: Symposium TAPI SP does not support Microsoft clustering
because the software is not, currently, cluster-aware.