Clearing Paper Jams From Tray 5 (Bypass Tray); Clearing Paper Jams In Document Feeder; Clearing Paper Jams In The High Capacity Feeder; Clearing Paper Jams In The Oversized High Capacity Feeder - Xerox Color C60 User Manual

Troubleshooting

Clearing Paper Jams from Tray 5 (Bypass Tray)

1. Remove the jammed paper from the tray. Make sure there are no sheets of paper
in the paper feed entrance area where the tray connects to the printer.
2. If the paper is torn, check inside the printer for torn pieces of paper.
3. Reload the tray with undamaged paper. The leading edge of the paper should lightly
touch the paper feed entrance.
4. On the printer touch screen, touch Confirm.

Clearing Paper Jams in Document Feeder

1. Open the Document Feeder Top Cover until it comes to a stop.
2. Open the Left Cover until it comes to a stop.
3. If the document is not caught in the document feeder, pull out the document.
4. Close the Top Cover until it clicks into place.
5. Close the Left Cover until it clicks into place.
6. If the document cannot be found, raise the Document Feeder slowly.
7. Gently return the Document Feeder Tray to its original position.

Clearing Paper Jams in the High Capacity Feeder

1. Open Tray 6 and remove any jammed paper.
2. If paper is torn, check for any torn pieces of paper inside the machine.
3. Gently close Tray 6.
4. Gently move Tray 6 to the left until it stops.
5. Open the Tray 6 Top Cover and remove any jammed paper.
6. Close the Tray 6 Top Cover and gently move Tray 6 to its original position.

Clearing Paper Jams in the Oversized High Capacity Feeder

1. Open the tray where the paper jam occurred.
2. Remove the visible jammed paper.
3. If paper is torn, check for any torn pieces of paper inside the machine.
4. Gently close the tray.

Clearing Paper Jams in the Fuser

1. Open the Bottom Right Cover and tear off the Lead Edge from any jammed sheet.
Also, clear any jammed sheets from the Bypass (Tray 5) feeder. Then, open the
Front Cover.
2. Turn Handle 2 to the right until it is in the horizontal position, then pull out the
Transfer Module.
10-6 Xerox ® Color C60/C70 Printer
User Guide