Troubleshooting - TP-Link TD-W8961NB Installation Manual

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Troubleshooting

T1. How do I restore my Modem Router's configuration to its factory default

settings?

With the Modem Router powered

on, press and hold the RESET

button on the rear panel for 8 to 10

seconds before releasing it.

Press it for 8 to 10 seconds

Once the Modem Router is reset, the current configuration settings will be

Note

lost and you will need to re-configure the Modem Router.

T2. What can I do if I don't know or forget my password?

Restore the Modem Router's configuration to its factory default settings. If

you don't know how to do that, please refer to section T1.

Use the default user name and password: admin, admin.

Try to configure your Modem Router once again by following the instructions

in the previous steps of the QIG.

T3. What can I do if I cannot access the web-based configuration page?

1) Configure your computer's IP Address.

For Windows 7 OS

Go to Start > Settings > Control

Panel, and then you will see the

following page.

Click View network

status and tasks