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TP-Link TD-W8961NB User Manual

300mbps wireless n adsl2+ modem router (annex b)
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TD-W8961NB
300Mbps Wireless N ADSL2+ Modem Router (Annex
B)
Rev: 3.0.0
1910010748

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Summary of Contents for TP-Link TD-W8961NB

  • Page 1 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex Rev: 3.0.0 1910010748...
  • Page 2 COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD.

  • Page 3: Fcc Statement

    TP-LINK TECHNOLOGIES CO., LTD FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation.

  • Page 4: Ce Mark Warning

    TP-LINK TECHNOLOGIES CO., LTD CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. This device has been designed to operate with the antennas listed below, and having a maximum gain of 3dBi.

  • Page 5: Safety Information

    TP-LINK TECHNOLOGIES CO., LTD NCC Notice: 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功 率或變更原設計之特性及功能。 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並 改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電 機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України. Safety Information When product has power button, the power button is one of the way to shut off the product; when there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source.

  • Page 6: Declaration Of Conformity

    DECLARATION OF CONFORMITY For the following equipment: Product Description: 300Mbps Wireless N ADSL2+ Modem Router (Annex B) Model No.: TD-W8961NB Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope of Council Directives:...

  • Page 7: Table Of Contents

    CONTENTS Package Contents ....................1 Chapter 1 Introduction ..................2 Product Overview.................. 2 Main Features ..................2 Conventions ..................3 Chapter 2 Hardware Installation................4 The Front Panel ..................4 The Back Panel..................5 Installation Environment................ 6 Connecting the Router ................7 Chapter 3 Quick Installation Guide ..............
  • Page 8 4.5.3 SNMP ...................... 58 4.5.4 UPnP ....................... 58 4.5.5 DDNS ...................... 59 4.5.6 CWMP ..................... 59 Maintenance..................60 4.6.1 Administration..................61 4.6.2 Time Zone ....................61 4.6.3 Firmware....................63 4.6.4 SysRestart ....................65 4.6.5 Diagnostics ....................65 Help..................... 66 Appendix A: Specifications................... 68 Appendix B: Troubleshooting ................

  • Page 9: Package Contents

    Package Contents The following contents should be found in your package: One TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) One Power Adapter for TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex Quick Installation Guide One RJ45 cable Two RJ11 cables...

  • Page 10: Chapter 1 Introduction

    The device is designed to provide a simple and cost-effective ADSL Internet connection for a private Ethernet or IEEE 802.11n/ IEEE 802.11g/ IEEE 802.11b wireless network. The TD-W8961NB connects to an Ethernet LAN or computers via standard Ethernet ports. The ADSL connection is made using ordinary telephone line with standard connectors. Multiple workstations can be networked and connected to the Internet using a single Wide Area Network (WAN) interface and single global IP address.

  • Page 11: Conventions

    Provides 64/128-bit WEP encryption security and wireless LAN ACL (Access Control List). 1.3 Conventions The Router or device mentioned in this User Guide stands for TD-W8961NB without any explanations. Parameters provided in the pictures are just references for setting up the product, which may...

  • Page 12: Chapter 2 Hardware Installation

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Chapter 2 Hardware Installation 2.1 The Front Panel Figure 2-1 The LEDs locate on the front panel. They indicate the device’s working status. For details, please refer to LED Explanation.

  • Page 13: The Back Panel

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide There is a device connected to this LAN port. The modem router is sending or receiving data over this LAN (LAN1-4) Flash port. There is no device connected to this LAN port.

  • Page 14: Installation Environment

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide POWER: The Power plug is where you will connect the power adapter. ON/OFF: The switch for the power. WPS: The switch for the WPS function. For details, please refer to 4.3.3.1 Wireless-WPS...

  • Page 15: Connecting The Router

    Plug one end of the twisted-pair ADSL cable into the ADSL port on the rear panel of TD-W8961NB. Connect the other end to the MODEM port of the external splitter. Step 2: Connect the Ethernet cable. Attach one end of a network cable to your computer’s Ethernet port or a regular hub/switch port, and the other end to the LAN port on the TD-W8961NB.
  • Page 16 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 2-4...

  • Page 17: Chapter 3 Quick Installation Guide

    Chapter 3 Quick Installation Guide 3.1 Configure PC After you directly connect your PC to the TD-W8961NB or connect your adapter to a Hub/Switch which has connected to the Router, you need to configure your PC’s IP address. Follow the steps below to configure it..
  • Page 18 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 3-2 Step 3: Select General tab, highlight Internet Protocol (TCP/IP), and then click the Properties button. Figure 3-3...
  • Page 19 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Step 4: Configure the IP address as Figure 3-4 shows. After that, click OK. Figure 3-4 Note: You can configure the PC to get an IP address automatically, select “Obtain an IP address automatically”...

  • Page 20: Login

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide If the result displayed is similar to the screen shown below, it means that your PC has not connected to the Router. Figure 3-6 You can check it follow the steps below:...
  • Page 21 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Step 1: Select the Quick Start tab, then click RUN WIZARD, and you will see the next screen. Click the NEXT button. Figure 3-8 Step 2: Configure the time for the Router, and then click the NEXT button.
  • Page 22 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 3-11 Step 5: Configure the rules for the WLAN, and click NEXT. Figure 3-12 Note: If the Access Point is activated, the wireless function will be available even without the external antenna because of an additional printed antenna.

  • Page 23: Chapter 4 Software Configuration

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Chapter 4 Software Configuration This User Guide recommends using the “Quick Installation Guide” for first-time installation. For advanced users, if you want to know more about this device and make use of its functions adequately, maybe you will get help from this chapter to configure the advanced settings through the Web-based Utility.

  • Page 24: System Log

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-2 Note: Click the other submenus System Log or Statistics in Figure 4-2, and you will be able to view the system log and traffic statistics about the Router.

  • Page 25: Statistics

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-3 The Router can keep logs of all traffic. You can query the logs to find what happened to the Router. Click the CLEAR LOG button to clear the logs.
  • Page 26 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-4 Interface: You can select Ethernet, ADSL and WLAN to view the corresponding network traffic over different ports. Select Ethernet, and you will see the statistics table as below.

  • Page 27: Quick Start

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Select ADSL, and you will see the statistics table as below. Statistics Table: The total PDUs transmitted over the ADSL port. Transmit total PDUs Transmit The total errors occurred over the ADSL port when data...

  • Page 28: Interface Setup

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide 4.3 Interface Setup Choose “Interface Setup”, you can see the next submenus: Internet, LAN and Wireless. Figure 4-5 Click any of them, and you will be able to configure the corresponding function.
  • Page 29 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide • VPI: Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. Please input the value provided by your ISP. •...
  • Page 30 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide TCP MTU Option: Enter the TCP MTU as your desire. Dynamic Route: Select this option to specify the RIP (Routing Information protocol) version for WAN interface, including RIP1, RIP2-B and RIP2-M. RIP2-B and RIP2-M are both sent in RIP2 format, the difference is that RIP2-M using Multicast, while RIP2-B using Broadcast format.
  • Page 31 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide PPPoA/PPPoE Select this option if your ISP requires you to use a PPPoE connection. This option is typically used for DSL services. Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE connection.

  • Page 32: Lan

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Static/Dynamic IP Address: For PPPoA/PPPoE connection, you need to specify the public IP address for this ADSL Router. The IP address can be either dynamically (via DHCP) or given IP address provided by your ISP. For Static IP, you need to specify the IP address, Subnet Mask and Gateway IP address.
  • Page 33 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-11 Router Local IP: These are the IP settings of the LAN interface for the device. These settings may be referred to as Private settings. You may change the LAN IP address if needed.
  • Page 34 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide • Multicast: Select IGMP version, or disable the function. IGMP (Internet Group Multicast Protocol) is a session-layer protocol used to establish membership in a multicast group. The ADSL ATU-R supports both IGMP version 1 (IGMP v1) IGMP v2 and IGMP v3.
  • Page 35 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide • Hostname: Display the name of the DHCP client. • IP Address: Display the IP Address of the DHCP client. • MAC Address: Display the MAC Address of the DHCP client.

  • Page 36: Wireless

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Note: If you select Disabled, the DHCP function will not take effect. 4.3.3 Wireless Choose “Interface Setup→Wireless” menu, and you will see the Wireless screen (shown in Figure 4-14 ). Please configure the parameters for wireless according to the descriptions below.
  • Page 37 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-14...
  • Page 38 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Access point Settings: These are the settings of the access point. You can configure the rules to allow wireless-equipped computers and other devices to communicate with a wireless network.
  • Page 39 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide • Extension Channel: If “20/40 MHz” is selected, this option will be displayed. • Guard Interval: Select the guard interval you want from the drop-down list. • MCS: Select the wireless transmission rate from the drop-down list. By default, the option is AUTO.
  • Page 40 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-16 WEP-128Bits To configure WEP-128Bits settings, select the WEP-128Bits option from the drop-down list. The menu will change to offer the appropriate settings. 128-bit is stronger than 64-bit.
  • Page 41 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-18 Encryption: Select the encryption you want to use: TKIP/AES, TKIP or AES (AES is an encryption method stronger than TKIP). • TKIP (Temporal Key Integrity Protocol) - a wireless encryption protocol that provides dynamic encryption keys for each packet transmitted.
  • Page 42 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-20 WPS Settings: WPS can help you to add a new wireless device to an existing network quickly. This section will guide you how to use WPS function.
  • Page 43 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Step 3: Wait for a while until the next screen appears. Click Finish to complete the WPS configuration. The WPS Configuration Screen of Wireless Adapter Method Two: Step 1: Press the WPS button on the black panel of the Router or click Start WPS button in Figure 4-21.
  • Page 44 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide The WPS Configuration Screen of Wireless Adapter Step 3: Wait for a while until the next screen appears. Click Finish to complete the WPS configuration. The WPS Configuration Screen of Wireless Adapter...
  • Page 45 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-22 Method One: Enter the PIN into my Router Step 1: For the configuration of the wireless adapter, please choose “Enter a PIN into my access point or a registrar” in the configuration utility of the WPS, and get the PIN code on the screen as below, then click Next.
  • Page 46 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-23 Method Two: Enter the PIN from my Router Step 1: Get the Current PIN code of the Router from AP self PIN code in Figure 4-23 (each Router has its unique PIN code.

  • Page 47: Advanced Setup

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide • SSID: Wireless network name shared among all points in a wireless network. The SSID must be identical for all devices in the wireless network. It is case-sensitive and must not exceed 32 characters (use any of the characters on the keyboard).

  • Page 48: Routing

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-25 Firewall: Select this option can automatically detect and block Denial of Service (DoS) attacks, such as Ping of Death, SYN Flood, Port Scan and Land Attack. SPI: If you enable SPI, all traffics initiated from WAN would be blocked, including DMZ, Virtual Server, and ACL WAN side.

  • Page 49: Nat

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Gateway IP Address: Enter the IP address of the gateway. The gateway is an immediate neighbor of your ADSL Router that will forward the packet to the destination. On the LAN, the gateway must be a router on the same segment as your Router;...
  • Page 50 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide 4.4.3.1 DMZ Choose “Advanced Setup→NAT→DMZ” in Figure 4-28, you can configure the DMZ host in the next screen. A DMZ (demilitarized zone) is a host between a private local network and the outside public network.
  • Page 51 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide example, if you want to set the FTP Virtual server, you can set the start and end port number to 21. Local IP Address: Enter the IP Address for the Virtual Server in LAN side.

  • Page 52: Qos

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Local Start & End IP: Enter the local IP Address you plan to map to. Local Start IP is the starting local IP address and Local End IP is the ending local IP address. If the rule is for all local IPs, then the Start IP is 0.0.0.0 and the End IP is 255.255.255.255.
  • Page 53 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-32 QoS: Select this option to Activate/Deactivate the IP QoS on different types (IP ToS and DiffServ). Summary: Click the button to view the configurations of QoS. Rule: Configure the rules for QoS. If the traffic complies with the rule, then the Router will take the corresponding action to deal with it.

  • Page 54: Vlan

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide • Source MAC & IP & Mask & Port Range: Enter the IP information about the Source host for the rule. • Protocol ID: Select one among TCP/UDP, TCP, UDP or ICMP protocols for the application.
  • Page 55 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-33 Assign VLAN PVID for each Interface Click Assign VLAN PVID for each Interface in Figure 4-33, you can assign the PVID for each interface in the next screen (shown in Figure 4-34).

  • Page 56: Adsl

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-35 VLAN Index: Select the VLAN index for this VC. You can specify 8 groups in maximum. VLAN ID: This indicates the VLAN group. ATM VCs: Select the ATM VCs as members of VLAN, and if you leave the Tagged blank, the tag in frames will be deleted when transmitted from the VC.

  • Page 57: Access Management

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-36 ADSL Mode: Select the ADSL operation mode which your ADSL connection uses. ADSL Type: Select the ADSL operation type which your ADSL connection uses. 4.5 Access Management Choose “Access Management”, you can see the next submenus:...

  • Page 58: Filter

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-38 ACL: If Activated, the IP addresses which are contained in the Access Control List can access to the Router. If Deactivated, all IP addresses can access to the Router.
  • Page 59 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-39 Filter Type Selection: Select the filter type for the configuration below. IP/MAC Filter Set Index: Select the Set index for the IP Filter entry. This index can match with six IP / MAC Filter Rule Indexes.
  • Page 60 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Note: Incoming means that IP traffic which is coming into the router, and the Outgoing means that IP traffic which is going out the router. IP/MAC Filter Rule Index: Select the Rule index for the IP Filter entry.
  • Page 61 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Note: If you want to make the rule take effect, please select Yes to active the rule. Step 3: Enter the “Source IP Address”, “Destination IP Address”, “Subnet Mask” and “Port Number”...
  • Page 62 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide 4.5.2.2 MAC Filter Select IP/MAC Filter as the Filter type, and select MAC as the Rule type (shown in Figure 4-40), and then you can configure the filter rules based on MAC address.
  • Page 63 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Select the “MAC” as the Rule Type on the Filter screen (show in Figure 4-40). , Then you can configure the specific rule for the example. Step 2: Select the IP/MAC Filter Set Index and IP/MAC Filter Rule Index for the rule, then select the Interface “PVC0”, and select the Direction “Outgoing”...
  • Page 64 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-41 Filter Type Selection: Select the Application Filter for the next configuration. Application Filter: Activate or deactivate the function. ICQ & MSN & YMSG & Real Audio/Video: Select Allow or Deny for these applications. If you select Allow, the Router will accept the application;...
  • Page 65 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-42 Filter Type Selection: Select the URL Filter for the next configuration. Active: Select “Yes” to make the rule to take effect. URL Index: Select the index for the URL Filter entry.

  • Page 66: Snmp

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide 4.5.3 SNMP Choose “Access Management→SNMP”, you can see the SNMP screen. The Simple Network Management Protocol (SNMP) is used for exchanging information between network devices. Figure 4-43 Get Community: Set the password for the incoming Get and Get next requests from the management station.

  • Page 67: Ddns

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Auto-Configure: If you activate the function, then the UPnP network devices can automatically configure network addressing, announce their presence in the network to other UPnP devices and enable exchange of simple product and service descriptions.

  • Page 68: Maintenance

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-46 CWMP: Select activate the CWMP function. URL: Enter the website of ACS which is provided by your ISP. User Name/Password: Enter the User Name and password to login the ACS server.

  • Page 69: Administration

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide 4.6.1 Administration Choose “Maintenance→Administration”, you can set new password for admin in the screen (shown in Figure 4-48). Figure 4-48 Note: There is only one account that can access Web-Management interface. The default account is "admin", and the password is "admin".
  • Page 70 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-49 Note: The ADSL Router built-in some NTP Servers, when the Router connects to the Internet, the Router will get the system time automatically from the NTP Server. You can also configure the NTP Server address manually, and then the Router will get the time from the specific Server firstly.

  • Page 71: Firmware

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-51 4.6.3 Firmware Choose “Maintenance→Firmware”, you can upgrade the firmware of the Router in the screen (shown in Figure 4-52). Make sure the firmware or romfile you want to use is on the local hard drive of the computer.
  • Page 72 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide The router will reboot after the upgrading has been finished. To back up the Router’s current settings: Step 1: Click the ROMFILE SAVE button (shown in Figure 4-52), click Save button in the next screen (shown in Figure 4-53) to proceed.

  • Page 73: Sysrestart

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Step 2: Click the UPGRADE button to complete. 4.6.4 SysRestart Choose “Maintenance→SysRestart”, you can select to restart the device with current settings or restore to factory default settings in the screen (shown in Figure 4-55).

  • Page 74: Help

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-56 4.7 Help Choose “Help”, you can view the help information for configuration of any function.
  • Page 75 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Figure 4-57 Note: Click the tab, and you will be able to get the corresponding information.

  • Page 76: Appendix A: Specifications

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Appendix A: Specifications General ANSI T1.413, ITU G.992.1, ITU G.992.2, ITU G.992.3, ITU G.992.5, ITU Annex B Standards and Protocols IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u, TCP/IP, PPPoA, PPPoE, SNTP, HTTP, DHCP, ICMP, NAT...

  • Page 77: Appendix B: Troubleshooting

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Appendix B: Troubleshooting T1. How do I restore my Modem Router’s configuration to its factory default settings? With the Modem Router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it.
  • Page 78 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Click Change adapter settings Right-click Local Area Connection Click Properties...
  • Page 79 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK...
  • Page 80 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide For Windows Vista OS Go to Start > Settings >Control Panel, and then you will see the following page. Click View network status and tasks Click View status Click Properties...
  • Page 81 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK...
  • Page 82 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide For Windows XP OS Go to Start > Control Panel, you will then see the following page. Click Network and Internet Connections Click Network Connections Right-click Local Area Connection...
  • Page 83 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Double-click Internet Protocol (TCP/IP) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK...
  • Page 84 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Click OK...
  • Page 85 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide 2) Configure your IE browser Open your IE browser, click Tools tab and you will see the following screen. Click Internet Options Select Never dial a connection Click OK Now, try to log on to the Web-based configuration page again after the above settings have been configured.
  • Page 86 TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Check to see if you can log on to the web management page of the Modem Router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet.

  • Page 87: Appendix C: Technical Support

    TD-W8961NB 300Mbps Wireless N ADSL2+ Modem Router (Annex B) User Guide Appendix C: Technical Support Technical Support For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download For all other technical support, please contact us by using the following details:...

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