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Appendix: Troubleshooting
T1. How do I restore my modem router's configuration to its factory
default settings?
With the modem router powered on, press and hold down the RESET button on the side
panel of the modem router for 2 approximately seconds until the LED flashes quickly,
then release the button.
Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure
the modem router.
T2. What should I do if I forgot my password?
Web management page password:
• If you are using a TP-Link ID to log in, click
then follow the instructions to reset the password.
• Alternatively, refer to
create a new login password.
Wireless network password:
1. The default Wireless Password/PIN is printed on the product label of the modem
router.
2. If the default wireless password has been changed, log in to the modem router's web
management page and go to
T3. What should I do if I cannot log in to the modem router's web
management page?
•
If the computer is set a static IP address, change its settings to obtain an IP address
automatically.
•
Make sure
http://tplinkmodem.net
web browser.
•
Make sure the default access you input is right.
•
Check your computer's settings:
1 ) Go to
Start
status and
tasks;
2 ) Click
Internet Options
3 ) Click Connections, select
T1
to reset the router, and then visit
Basic
>
or
>
Control Panel
>
Network and
on the bottom left;
Never dial a
Forgot password
http://tplinkmodem.net
Wireless
to retrieve or reset your password.
http://192.168.1.1
is correctly entered in the
Internet, and click
connection;
on the login page and
View network
to
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