Toshiba E-Studio 2500C Manual page 326

8 Troubleshooting
Error Code
1C40
1C60
1C61
1C62
1C63
1C64
1C65
1C66
1C69
1C6A
1C6B
1C6C
1C6D
324 TopAccess Error Messages
Cause
Image conversion abnormality
HDD full failure during processing
Address Book reading failure
Memory acquiring failure
Terminal IP address unset
Terminal mail address unset
SMTP address unset
Server time time-out error
SMTP server connection error
HOST NAME error
Terminal mail address error
Destination mail address error
System error
Corrective Action
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, contact your service represen-
tative.
Reduce the number of pages of the job in
error and perform the job again. Check if
the server or local disk has a sufficient
space in disk capacity.
Turn the power OFF and then back ON.
Perform the job in error again.
Reset the data in the Address Book and
perform the job again.
If the error still occurs, contact your service
representative.
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, contact your service represen-
tative.
Ask your administrator to set the IP
address of the equipment.
Ask your administrator to set the E-mail
address of the equipment.
Ask your administrator to set the SMTP
server address.
Check if the SMTP server is operating
properly.
Ask your administrator to set the login
name or password of SMTP server and
perform the job again. Check if the SMTP
server is operating properly.
Ask your administrator to check if there is
an illegal character in the device name.
Delete the illegal character and reset the
appropriate device name.
Ask your administrator to check the SMTP
Authentication method or if there is an ille-
gal character in the Terminal mail
address.Set the correct SMTP Authentica-
tion method or delete the illegal character
in the Terminal mail address.
Check if there is an illegal character in the
Destination E-mail address. Delete the
illegal character and reset the appropriate
Destination E-mail address, then perform
the job again.
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, contact your service represen-
tative.