Mitel 6863i User Manual page 122

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide
• Phone: The Phone mode allows you to set the same CFWD configuration for all ac-
counts (All, Busy, and/or No Answer). When you configure the initial account, the phone
applies the configuration to all other accounts. (In the Mitel Web UI, only the account
you configured is enabled. All other accounts are grayed out but set to the same
configuration.) Using the Mitel Web UI, if you make changes to that initial account, the
changes apply to all accounts on the phone.
• Custom: The Custom mode allows you to configure CFWD for a specific account or all
accounts. You can configure a specific state (All, Busy, and/or No Answer) for each
account independently or all accounts. On the 6863i, you can set all accounts to All
On or All Off.
Note: If there is only one account configured on the phone, then the mode setting
is ignored and the phone behaves as if the mode was set to Phone.
3. Click Save Settings.
The changes takes affect immediately without a reboot.
4. Click on Basic Settings > Account Configuration
The illustration above shows 2 accounts configured on the phone. Accounts must be set
up by your System Administrator.
5. For each account, enable the CFWD state by placing a check mark in one or more of the
following State fields:
• All
• Busy
• No Answer
The All option forwards all incoming calls for this account to the specified phone number
regardless of the state of the phone. The phone can be in the Busy or No Answer states,
or can be in the idle state. The phone still forwards all calls to the specified number.
The Busy option call forwards incoming calls only if the account is in the busy state. The
calls are forwarded to the specified phone number.
120