Troubleshooting
General Troubleshooting
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Printer Does Not Turn On ............................................................................................................................................... 236
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Printer Does Not Print ...................................................................................................................................................... 237
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Printing Takes Too Long.................................................................................................................................................. 238
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Document Prints From Wrong Tray ........................................................................................................................... 239
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Printer is Making Unusual Noises ................................................................................................................................ 239
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Paper Tray Will Not Close ............................................................................................................................................... 239
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This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Turn On
Probable Causes
The power switch is not turned on.
The power cord is not correctly plugged into
the outlet.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION:
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
®
236
Xerox
WorkCentre
User Guide
Solutions
Turn on the switch.
Turn off the printer power switch, and plug the power cord securely
into the outlet.
• Plug another electrical appliance into the outlet and see if it
operates properly.
• Try a different outlet.
Use a power source with the specifications listed in the
Specifications
®
6605 Color Multifunction Printer
on page 277.
Electrical