S
ELECT ANOTHER TRAY OR FEEDER
•
From the printer control panel Paper Menu, select Default Source.
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop-up menus.
M
AKE SURE THERE IS NO WORN
Replace the worn, defective, or empty print cartridge.
Toner fog or background shading appears on a page
Try one or more of the following:
M
AKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE
Reinstall or replace the print cartridge.
M
AKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE
Replace the transfer belt. For more information, see the instruction sheet that came with the replacement part.
M
AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the fuser. For more information, see the instruction sheet that came with the replacement part.
M
AKE SURE THERE IS NO TONER IN THE PAPER PATH
Clean any visible toner from the paper path. If the problem persists, then contact customer support.
R
ECALIBRATE THE PRINTER
Perform color adjust from the printer control panel Quality menu.
C
HECK THE SOFTWARE PROGRAM OR APPLICATION
The software program or application may have specified an off-white background.
Toner rubs off
Try one or more of the following:
,
,
DEFECTIVE
OR EMPTY PRINT CARTRIDGE
Troubleshooting
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