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TROUBLESHOOTING
Problem
Copies are too light.
Copies are blank.
Copy paper misfeeds occur
frequently.
Stripes on copies.
TELEPHONING
You can't receive phone calls; the
unit only rings once then goes into
receive mode.
You can't receive phone calls; the
unit does not ring.
POLLING
Required Action
Does the original have a low contrast image?
Select the Darken contrast setting.
The original must be placed face down in the
document feeder
Position the original correctly. See page 66.
Is the proper paper in the paper tray?
Use appropriate paper. See page 127.
Is folded, wrinkled, damp, or curled paper in the
paper tray?
Always use dry, undamaged paper.
Is the paper set properly in the paper tray?
Always load paper correctly. See page 82.
Do not load too much paper in the trays.
Are there any pieces of misfed paper or other
foreign objects in the machine?
Make sure that the paper path is
completely clear of paper and other
material after a misfeed.
Are you copying onto recycled paper?
Fan the stack of recycled paper and load
it in the paper tray.
The exposure glass for the auto document
feeder is dirty.
Clean the exposure glass (see page 97).
You are in Fax mode.
Change to Tel or Auto mode
(see page 28).
The telephone line is not connected.
Connect the line (see page 140).
Operational Difficulties
113
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