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Operational Difficulties
Problem
Transmission cannot take place
Note: Before taking action, wait until
the Communicating indicator goes
out, then press the Stop key.
Consistent difficulty in
communicating with a particular
terminal
Consistent poor image quality when
communicating with a particular
terminal
RECEPTION
The telephone keeps ringing and no
fax is printed.
RECEPTION/COPYING
No printout; the Add Paper indicator
is lit.
No printout; CLEAR COPY appears
in the display.
Copies appear dirty.
112
Required Action
The document may be longer than the maximum
limit (see page 127).
Make sure that none of your originals exceed
this limit.
The other machine is out of order.
Check the error report.
Ask the other party to check their machine
and correct the fault.
The line is busy or noisy.
Check that the dial tone is sent out.
Try to retransmit.
There are some bad lines between you and that
other terminal.
Store that terminal's number as a Quick Dial
Key or Speed Dial Code.
Then call a service technician. Inform the
nature of the problem and give the Quick Dial
Key or Speed Dial Code that you stored the
number in.
You are in Tel mode.
Change to Auto or Fax mode (see page 28).
Power is switched off.
Switch the power on.
The cassettes are empty.
Add paper (see page 82).
The printer has jammed.
Clear the jam (see page 105).
Does the original have a gray or colored
background?
Select the Lighten contrast setting.
TROUBLESHOOTING
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