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3.3.7
Custom Service Setting
Description
Menu Repeat Cycle
Call Transfer Anytime
Wait for Second Digit
No DTMF
Input
Operation
To program a custom service, the System Administrator
must select one of sixteen custom services and program the
following six parameters:
The information typed in this field will be displayed on the
custom service selection screen. This field is for your refer-
ence only.
The Menu Repeat Cycle setting specifies the number of
times custom service menu messages are repeated. Menu
messages must be recorded by the system administrator.
Menu Repeat Cycle can be set to play messages from 1 to
3 times. The factory setting is 3 times.
This setting specifies the destination where the call is trans-
ferred during the custom service top menu.
The "Ext"
setting enables caller to transfer directly to his
party by dialing the extension number.
The "Mbx"
setting enables caller to leave messages in the
mailbox by entering the mailbox number of the person
whom caller wish to leave messages.
The "No" setting disables call transfer.
The factory setting is "Ext".
This parameter is used to resolve the problem when the
first digit of the extension number is the same as one of the
Custom Service menu choices. The VPS will wait this
amount of time for a second digit to be dialed. If this timer
expires, the VPS assumes the caller wants the menu choice
and not a call transfer. This parameter is used only if Call
Transfer Anytime is set to "Ext" or "Mbx."
The factory setting is 1 second.
This setting specifies to what service the caller should be
transferred after the custom service menu message has been
played the number of times specified by the Menu Repeat
Cycle setting. There are six services that may be specified
using this setting: Transfer to Mailbox, Transfer to Exten-
sion, Operator, Exit, Previous Menu and Custom Service.
These six services are described in the Keypad Assignment
section below. The factory setting is "(d) Exit."
M-3-27- 1
(1292-G)
System Administrator
Manager 's Guide
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