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Chapter 2
Automated Attendant Sgwiee
This chapter
explains how the VPS system handles incoming
calls, and provides
step-by-step
instructions
for accessing the
VPS system' s Automated
Attendant
service.
Contents
2.1
What is an Automated Attendant Service? ........ N-2-2
N-2-3
...........................................
N-2-4
................................
.................................................
N-2-S
2.3.1
2.3.2
2.3.3
2.3.4
2.3.5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Transfer
to Alternate
.,........,....................................
Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...*..... N-2-15
I