DataCard ImageCard series Manual page 72

ImageCard/UltraGrafix (Express and Select Classes) User's Guide
Remove jammed cards
!
In this procedure, you may have to remove the ribbon cartridge. When
you do this, do not place it on a dirty surface, such as a table top, floor,
or chair. Particles from such a surface may stick to the ribbon and
damage the printhead.
1.
ImageCard S2 and UltraGrafix S2 printers only: Open the duplex
module cover (see Figure 4:-8) and look for a jammed card in the
duplex module. If you find one, there should be a message on your
screen. Click on the message's Help button and use the message help
to solve the problem. Skip the rest of this procedure.
2.
Lift open the top cover.
3.
Press down on the swing arm. The push latch will release the swing
arm. Lift the swing arm until it is fully open.
4.
Grasp the ribbon cartridge handle, and lift up to remove the ribbon
cartridge.
5.
Turn the manual card feed knob to move the card along the card
transport track until you can remove it (see Figure 4:-9).
6.
Remove all cards from the card transport track.
7.
Place the ribbon cartridge onto the ribbon cartridge supports, and
press down until it clicks into place.
8.
Close the swing arm, pressing it down until the push latch clicks into
place.
9.
Close the top cover.
10.
Resume printing.
!
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