Table of Contents
Advertisement
2. GROUP: Listing of all station groups in the system.
3. ANSD: This column is a peg count of all answered trunk calls that rang to the specific
group directory number regardless of how these arrived.
4. NOT-ANSD: The number of times any trunk call directed to the specific group num-
ber was not answered by any member of the group.
5. INTERCOM: An intercom call made from a station or device within the system to the
specific group number.
6. ANSD: This is a count of how many times an intercom call was answered by any
group member of that specific group.
-
**************************** INDIVIDUAL STATIONS **************************
<—————————————————— OUTSIDE CALL —————————————————> <-INTERCOM-
>
!"#$%&' !
EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM-TRSF TRK–TRK PICKUP
201
0000 0000
202
0000 0000
203
0000 0000
204
0000 0000
205
0000 0000
1. OUTSIDE CALLS: These statistics are for outside calls that in any way reach indi-
vidual stations or devices.
2. EXT: Listing of all extension numbers in the system. This also includes AA, VM, and
CADENCE ports.
3. STATION NAME: The name for each particular station as programmed in MMC 104.
4. ATTA: Average Time To Answer for stations is counted in the number of seconds
that ringing signal is applied to a station for trunk calls and recalls. The ATTA is the
sum of all answered times divided by the answered call count. Use the same calcu-
lation method as used for individual trunk ATTA.
5. ANSD: This is a count of how many times an outside call was answered by the
specific station. Outside callers recalling a station are not counted again when they
are answered.
6. NOT-ANSD: This is a count of how many times a trunk call was directed to the
station but was not answered by this station.
7. DIALED: Peg count of how many times the station made a valid outside call. An
outside call is defined by the SMDR start time in MMC 501.
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
4.10.4
ANSD DIALED
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
CONTENTS
0000
0000
0000
0000
0000
Advertisement
Table of Contents
