Samsung DCS 400SI User Manual
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Summary of Contents for Samsung DCS 400SI

  • Page 1 CONTENTS...
  • Page 2: General Description

    Every effort has been made to eliminate errors and ambiguities in the information contained in this guide. Any questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA, INC., 2700 NW 87th Avenue, Miami, FL 33172, telephone (305) 592-2900. SAMSUNG TELECOMMUNICATIONS AMERICA, INC.
  • Page 3 CONTENTS telecommunications Publication Information SAMSUNG TELECOMMUNICATIONS AMERICA, INC. reserves the right without prior notice to revise information in this publication for any reason. SAMSUNG TELECOMMUNICATIONS AMERICA, INC. also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
  • Page 4: Table Of Contents

    T A B L E O F C O N T E N T S CONTENTS PART DESCRIPTION PAGE SYSTEM OVERVIEW GENERAL DESCRIPTION ................1.2 SIZE AND CONFIGURATION ................. 1.2 TECHNOLOGY ....................1.4 PROGRAMMING ..................... 1.5 HARDWARE DESCRIPTIONS MAIN CABINET ....................2.1 EXPANSION CABINET ...................
  • Page 5 DCS 400si GENERAL SYSTEM DIAGRAM CONTENTS...
  • Page 6: General Description

    DSP (Digital Signal Processor) technology and utilizes dynamically allocated time slots providing 384 usable ports. The DCS 400si offers a variety of interface cards that allow connection to the public tele- phone network or to private networks. These are generally referred to as trunk cards. Two types of telephones can be connected to the system.
  • Page 7 DCS 400si System Maximum Capacities CONTENTS l a t SINGLE CABINET SYSTEM 192 ports (Figure 1–1) • Stylish metal cabinet • Wall mounted or free standing Common Contral Processor slot • • 10 Universal Card slots • 2 Power Supply slots Power distribution board •...
  • Page 8: Technology

    DCDM. MICROPROCESSORS The DCS 400si uses distributed processing. Its primary (CCP) processor is a 16 bit Motorola MC68302 operating at a clock speed of 16 MHz. This processor provides local control of the 256 PCM channels in a single cabinet system. In an expanded system, an additional...
  • Page 9: Programming

    The DCS 400si is a self-configuring system. This means that immediately after applying power, the DCS 400si reads the types and locations of all installed cards and telephones and assigns default data to them. This data provides for system operation minutes after applying power.
  • Page 10: Main Cabinet

    PART 2. HARDWARE DESCRIPTIONS CONTENTS 2.1 MAIN CABINET The main cabinet functions in- dependently as a stand alone 192 port system or it may be combined with the expansion cabinet to make 384 ports. The cabinet is comprised of a card cage and a passive back plane enclosed in a sturdy metal cabinet that can be wall...
  • Page 11: Common Control Cards

    This provides for more efficient use of the 384 ports. 8 UNIVERSAL TRUNK CARD (D8UTK) The DCS 400si 8 port Universal Trunk card is selectable on a per circuit basis for loop start, ground start, DID and E&M tie line type trunks. All trunk types supported are soft- ware programmable.
  • Page 12 DIGITAL TRUNK CARD (DTPRI) CONTENTS The Digital Trunk Card (DTPRI) supports either T1 or PRI (ISDN) service. The DCS 400si supports six T1/PRI cards per cabinet or a total of 12 per system. The five LEDs on the front of the card provide indications for Activity, Synchronization, Loss of Signal, Alarm Indicating Signal and Level 2 Activity.
  • Page 13 24 SINGLE LINE INTERFACE (D24SL) CONTENTS This card is a twenty four circuit analog station interface for industry standard single line telephones or other analog peripheral devices. The 24 SLI does NOT contain any over- voltage protection and does not qualify as OPX. It can be inserted into any universal card slot.
  • Page 14: Power Supply (Dpcu)

    2.5 POWER SUPPLY (DPCU) Each DCS 400si cabinet can contain either one or two plug-in power converter units (i.e., system power supply). The power converter units can be powered by either 110/220 volt AC or -48 volt DC input. The DPCU converts these input voltages to +5 volts, -5 volts and 48 volts DC output power to the DCS 400si system.
  • Page 15 DTMF receivers on-board and 16 DTMF receivers provided by the D4SWD daughterboard). DR2CID DAUGHTERBOARD The DCS 400si 24-channel CID (Caller ID) detector daughterboard (DR2CID) mounts on the DCCP, DECP or the DMAP1. The DR2CID provides up to 24 receivers for CID detec- tion maximum when plugged on to the DCCP and/or DECP cards.
  • Page 16 The DCS 400si 2-channel DRAD (Data Rate Adapter) daughterboard mounts on the DCCP card and allows for the use of 2 Serial Interface Modules (SIMs) on the DCS 400si system. There are no options to select on this daughterboard. SIM settings are controlled via...
  • Page 17: Station Equipment

    2.7 STATION EQUIPMENT CONTENTS LCD 24B Keyset (see Figures 2–3 and 2–4) Built-in speakerphone 24 programmable keys (16 with tri-colored LEDs) Four fixed function keys 32 character display (2 x 16) with three associated soft keys and a scroll key UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted...
  • Page 18 CONTENTS FIGURE 2–5 FIGURE 2–6 LCD 12B Keyset (see Figures 2–7 and 2–8) 32 character display (2 x 16) with three associated soft keys and a scroll key Built-in speakerphone 12 programmable keys (six with tri-colored LEDs) Four fixed function keys UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted...
  • Page 19 Basic 12B Model Keyset (see Figures 2–9 and 2–10) • Built-in speakerphone CONTENTS • 12 programmable keys (six with tri-colored LEDs) • Four fixed function keys • UP/DOWN buttons for digital control of speaker, handset and ringer volumes • Eight selectable ring tones •...
  • Page 20 CONTENTS FIGURE 2–12 32 Button Add-On Module (AOM) (see Figures 2–13 and 2–14) • 32 programmable keys with red LEDs • Two fixed function keys • UP/DOWN buttons for digital control of speaker and ringer volumes • Available in almond or charcoal •...
  • Page 21 64 Button Module (see Figures 2–16) • 64 programmable keys with red LEDs CONTENTS • Available in almond or charcoal • One to four can be assigned to any DCS keyset to provide additional programmable keys FIGURE 2–15 FIGURE 2–16 2.12...
  • Page 22 Door Phone Interface Module (DPIM) and Door Phone (see Figures 2–17 and 2–18) CONTENTS • The DPIM adapts any DLI circuit for use with the door phone unit • Commonly used to request entry through locked doors (interior or exterior) or as a room monitoring box •...
  • Page 23 Computer Telephony Module (CTM) (See Figure 2–20) CONTENTS • Provides RS232 connection via DB9 to a PC for TAPI applications • Connects to any DLI port and any DCS keyset FIGURE 2–19 FIGURE 2–20 2.14...
  • Page 24: Electrical Specifications

    -56 VOLTS (-48 NOMINAL), 1.5 AMPS MAXIMUM DC BATTERY CHARGING -56 VOLTS 0.4 AMPS MAXIMUM CURRENT FUSE RATING 4 AMPS/250V DIMENSIONS AND WEIGHTS HEIGHT WIDTH DEPTH WEIGHT DCS 400si SYSTEM: MAIN CABINET 18" 23" 14" 33 lb. EXPANDED SYSTEM: TWO CABINETS 36" 23" 14" 67.5 lb.
  • Page 25: Environmental Limits

    ENVIRONMENTAL LIMITS CONTENTS OPERATING TEMPERATURE 32–104 °F/0–40 °C STORAGE TEMPERATURE -13–158 °F/-25–70 °C HUMIDITY 10–90 ° Non Condensing CABLE REQUIREMENTS EQUIPMENT CABLE MAX FEET MAX METERS DIGITAL KEYSET 1 PR. TWISTED 1300 32 BTN MODULE 1 PR. TWISTED 1300 64 BTN MODULE 1 PR.
  • Page 26: System Tones

    SYSTEM TONES CONTENTS Intercom Dial Tone—A steady tone that indicates you can begin dialing. DIAL TONE CONTINUOUS Ringback Tone—Indicates the station you dialed is ringing. RINGBACK TONE—1000 ms ON/3000 ms OFF CONTINUOUS Busy Tone—Indicates the station you dialed is busy. BUSY TONE—500 ms ON/500 ms OFF CONTINUOUS DND/No More Calls Tone—Fast busy tone indicates the station you...
  • Page 27: Keyset Led Indications

    KEYSET LED INDICATIONS CONTENTS CONDITION LED COLOR LED ON LED OFF LINE IDLE – LINE IN USE RED/GREEN STEADY – RECALL AMBER 500 ms 500 ms CALL ON HOLD RED/GREEN 500 ms 500 ms RINGING C.O. CALL GREEN 100 ms 100 ms RINGING INTERNAL CALL GREEN...
  • Page 28: System Call Capacity

    SYSTEM CALL CAPACITY CONTENTS BHCA 4,000...
  • Page 29: System Features

    PART 4. FEATURES CONTENTS SYSTEM FEATURES Account Code Entry Data Security Park Orbits (10) Forced Database Printout Power Failure Transfer Voluntary Dialed Number Identification Service Primeline Selection (DNIS) All Call Voice Page Private Lines Attention Tone Direct In Lines Programmable Line Privacy Direct Inward Dialing (DID) Authorization Codes Programmable Timers...
  • Page 30 4.1 SYSTEM FEATURE DESCRIPTIONS CONTENTS ACCOUNT CODE ENTRY Station users may enter an account code (maximum 12 digits) before hanging up from a call. This account code will appear in the SMDR printout for that call record. Keyset users may enter this code using an account (ACCT) key without interrupt- ing a conversation.
  • Page 31 CADENCE–INTEGRATED VOICE MAIL The 400si can be equipped with Samsung’s proprietary integrated voice mail and auto attendant card (CVM16A) It provides 4–16 ports of voice processing, expand- able in four port increments. Because it is built into the system it provides such feature as one touch Call Record, Answering Machine Emulation and Voice Mail- box Administration with interactive keyset displays.
  • Page 32 CALLER ID The Caller ID feature requires that optional hardware be installed in the DCS 400si System. In addition, Caller ID service must be provided by your local telephone company. The availability of the calling party name or number depends on the type of CID service offered by your local telephone company.
  • Page 33 CID/ANI REVIEW LIST CONTENTS This feature allows display keyset users to review CID/ANI information for calls sent to their stations. This list can be from ten to fifty calls in a first in, first out basis. The list includes calls that you answered and calls that rang your station but that you did not answer.
  • Page 34 feature. The forwarded station user can continue to originate calls as usual. If no key is programmed as Forward All, the TRSF key lights steady when a Forward All CONTENTS condition is set. BUSY This feature forwards all calls only when the station set is busy. The station user can originate calls as usual.
  • Page 35 CALL HOLD (EXCLUSIVE) CONTENTS Outside calls can be placed on exclusive hold at any keyset by pressing HOLD twice during a call. Calls placed on exclusive hold can only be retrieved at the keyset that placed the call on hold. Intercom calls are always placed on exclusive hold.
  • Page 36 tone. The tone is repeated at a programmable interval. Keysets receive an off-hook ring signal through the speaker and single line stations receive a tone in the hand- CONTENTS set. The volume of the camp-on tone can be set by the station user. Camped-on calls follow Forward No Answer if a Forward No Answer destination has been set.
  • Page 37 ANI service is required for TAPI and TSAPI inbound call applications that use the CID/ANI information to display computer records in conjunction with the presenta- tion of the call to the station on the DCS 400si. TAPI and TSAPI are described below.
  • Page 38 PC screen and may be done either on-site or remotely. A complete database or specific data blocks may be obtained. DIALED NUMBER IDENTIFICATION SERVICE (DNIS) When DNIS service is provided on an incoming trunk the DCS 400si can route calls based on the numbers received. DIRECT IN LINES Outside lines may be programmed to bypass the operator(s) and ring directly at any station or group of stations.
  • Page 39 DIRECT TRUNK SELECTION CONTENTS Each station can be allowed access to or denied access from a trunk or trunk group by access code when LCR is activated. When restricted, the station user must use a trunk key or a route key. DIRECTORY NAMES Each station, station group and C.O.
  • Page 40 This feature allows the user who barged-in to retain the trunk call after the original station has hung up. WARNING: BARGE-IN WITHOUT TONE MAY VIOLATE STATE OR FEDERAL LAWS CONCERNING THE RIGHT TO PRIVACY. SAMSUNG TELECOMMUNI- CATIONS AMERICA IS IN NO WAY RESPONSIBLE FOR THE POSSIBLE MIS- USE OF THIS FEATURE.
  • Page 41 EXTERNAL PAGE INTERFACES The DCS 400si common control card (DCCP) provides one external page output and two zone control relays. Resources from an added miscellaneous applications card (DMAP1) can be combined to provide two external zones. Multiple relays may be assigned to each zone.
  • Page 42 DMS 100/250 BASIC RATE INTERFACE (BRI) The DCS 400si BRI card supports trunk or station level Basic Rate Interface ser- vices (BRI). Trunk or station BRI use is software programmable. BRI allows simul- taneous data calls, called party and calling number identification, high speed call setup and disconnect are among the benefits if ISDN calling.
  • Page 43 LEAST COST ROUTING Least Cost Routing (LCR) is the ability to automatically select the most cost effec- CONTENTS tive central office route for the outside number dialed by any station. The DCS 400si LCR program includes the following features: • Option to use or not use LCR on a tenant basis •...
  • Page 44 MUSIC ON HOLD—FLEXIBLE With external music on hold sources connected, each C.O. line may be programmed CONTENTS to receive one of the external sources, internally-generated tones, chime music or no music when it is placed on hold. If there are no external sources installed, each line may receive either a system-generated tone or no music.
  • Page 45 POWER FAILURE TRANSFER The DCS 400si cabinet can be equipped with the 16 circuit power fail relay transfer CONTENTS unit (DPFT). If power fails, these relays can be used to reroute the C.O. lines on the card to single line telephones. When power is restored to the system, the lines and stations return to normal operation and calls in progress will be disconnected.
  • Page 46 Central office ring cadence can be selected for SLT sta- tions. This is helpful when optional devices cannot detect DCS 400si intercom ring cadence. SPEED DIAL NUMBERS (2500) A library of 2500 speed dial numbers may be allocated as needed.
  • Page 47 assigned to more than one group. The default directory numbers to call these groups are 501–549 and default four digit directory numbers are 5001–5049 Group 500 is CONTENTS reserved for the operator group and is called by dialing “0.” Each station group has its own recall timer for calls transferred to that group.
  • Page 48 TENANT SERVICE (2) There are several programs that allow the DCS 400si to be installed in tenant applications. These features allow a technician to split the system in two with each tenant having individual control over operator groups, page zones, ring modes (manual or automatic), DISA and customer level programming.
  • Page 49 TRAFFIC REPORTING The DCS 400si system can store peg counts for various types of calls. These peg counts can be printed on-demand, daily at 23:59 p.m., or weekly on Saturday at 23:59 p.m. The report includes statistics for each trunk, trunk group, station, station groups and page announcements.
  • Page 50 NOTE: Although most voice mail systems will work with the DCS 400si, the system data has default values set to work with the Starmail Voice Processing System.
  • Page 51: Station Features

    STATION FEATURES CONTENTS ADD-ON MODULES PRIVACY RELEASE APPOINTMENT REMINDER PROGRAMMABLE KEYS AUTOMATIC HOLD PROGRAMMED STATION MESSAGES AUTOMATIC PRIVACY PROTECTION FROM BARGE-IN BACKGROUND MUSIC PULLOUT DIRECTORY TRAY BUSY STATION CALLBACK PULSE TO TONE SWITCHOVER BUSY STATION INDICATIONS (BLF) REDIAL CALL FORWARDING AUTO RETRY CALL LOG LAST NUMBER...
  • Page 52 APPOINTMENT REMINDER CONTENTS Keysets with an alarm key can be used like an alarm clock. When programmed for a specific time, the keyset will sound a distinctive ring to remind the user of meet- ings or appointments. Alarms can be set for “today only” or for every day at the same time.
  • Page 53 The group pickup feature allows the user to an- swer any call ringing within a pickup group. Pickup keys may be customized with extenders to allow pickup from a specific station or pickup group. The DCS 400si has 20 programmable pickup groups.
  • Page 54 The ANS/RLS key lights if headset mode is activated by keyset programming only. HEARING AID COMPATIBLE All DCS 400si keysets are hearing aid compatible as required by Part 68 of the FCC requirements. LINE QUEUING WITH CALLBACK When the desired outside line is busy, the user can press the CALLBACK key or dial the access code to place his/her station in a queue.
  • Page 55 MUTE MICROPHONE/HANDSET Any keyset user can mute the keyset’s handset transmitter by pressing the MUTE CONTENTS key. In addition, keyset users can also mute the keyset microphone while the keyset is in speakerphone mode. OFF-HOOK RINGING When a keyset is in use, the system will provide an off-hook ring signal to indicate that another call is waiting.
  • Page 56 PULSE TO TONE SWITCHOVER When dialing a number on a dial pulse network, a station user can dial # and the DCS 400si system will begin to send DTMF. REDIAL There are five types of external redial available to station users. Each type can redial up to a maximum of 18 digits.
  • Page 57 • MANUAL RETRY with LNR—When you make an outside call and receive a busy signal you can press the LNR key to redial the same number again. This CONTENTS operation can be manually repeated for a limited number of attempts as defined by system programming (available to keyset users only).
  • Page 58: Volume Settings

    CONTENTS s l l s l l s l l s l l TRI-COLORED LIGHTS LCD 24B and STD 24B keysets have 16 keys equipped for tri-colored LED indications (green, red and amber). LCD 12B and Basic 12B models have six of these keys and 7B keysets have three.
  • Page 59: Display Features

    DISPLAY FEATURES CONTENTS ACCOUNT CODE DISPLAY ENHANCED STATION PROGRAMMING CALL DURATION TIMER IDENTIFICATION OF RECALLS CALL FOR GROUP IDENTIFICATION IDENTIFICATION OF TRANSFERS CALL PROCESSING INFORMATION MESSAGE WAITING CALLER NUMBER CALLER ID/ ANI INFORMATION OUTSIDE LINE IDENTIFICATION CALLING PARTY NAME OVERRIDE IDENTIFICATION CALLING PARTY NUMBER PROGRAMMED MESSAGE DISPLAY CONFERENCE INFORMATION...
  • Page 60 NEXT CALL CONTENTS In the event that there is a call waiting or a camped-on call at the user’s keyset, the user can press the NEXT key to display the Caller ID information associated with the next call in queue at the station. Either the CID name or CID/ANI number will show in the display depending on the N/N selection.
  • Page 61 CALLING PARTY NAME CONTENTS For intercom calls, LCD 24B and LCD 12B keysets show the calling party’s name before answering. The names must be stored in the system directory list and can be up to 11 characters long. CALLING PARTY NUMBER When an intercom call is received, all display stations show the calling party’s ex- tension number before the call is answered.
  • Page 62 IDENTIFICATION OF TRANSFERS CONTENTS The display will identify who transferred a call to the user. MESSAGE WAITING CALLER NUMBER When the message indication is on, pressing the MESSAGE button displays the station number(s) of the person(s) who have messages for the user. Display keyset users can scroll up and down to view message indications.
  • Page 63 UCD SUPERVISOR DISPLAYS CONTENTS With the optional AA card, when UCD is used, multiple supervisors can view infor- mation about the UCD groups calls or agents. CALL SCREEN This allows the supervisor to view how many calls are in queue, the longest wait time, how many calls have been received today, what the average time in queue is and how many calls were abandoned.
  • Page 64 SAMPLE DISPLAYS CONTENTS PROSTAR LCD 12B and LCD 24B display model keysets have a large, easy-to-read, 32 character liquid crystal display. Helpful call processing information is provided so everyday call handling is quick and easy. Here are just some of the displays you may see.
  • Page 65 DROP This display shows an investigation of a This display is seen while examining calls in station that is talking to Samsung Telecom. queue at your keyset. Investigator can BARGE-in to the conversa- tion, DROP the call from the system or examine further NND information.
  • Page 66 SAMPLE UCD DISPLAYS CONTENTS 005 calls in 06 available queue now 04 logged in There are five calls currently waiting to be There are six members in the group. Four of answered by the UCD group. the members are currently logged in. 201: answered longest wait 065 calls today...
  • Page 67 CONTENTS 4.4 SAMPLE SMDR PRINTOUT (WITHOUT CALLER ID)
  • Page 68 CONTENTS 4.5 SAMPLE SMDR PRINTOUT (WITH CALLER ID AND CALL COST)
  • Page 69 4.6 SAMPLE UCD REPORT CONTENTS ======================================================= UCD GROUP 530 : SALES FROM: SUN 02 Feb 00:00 : SUN 02 Feb 02:54 CALL STATISTICS =============== AVERAGE RING TIME (TIME TO ANSWER)..00:40 NUMBER OF TIMES ALL AGENTS BUSY..00002 AVERAGE TIME IN QUEUE....00:51 TOTAL CALLS RECEIVED....00011 LONGEST QUEUE TIME(TODAY)....02:14 TOTAL CALLS ABANDONED....00004...
  • Page 70 4.7 UCD CALL STATISTICS OVERVIEW CONTENTS The UCD feature provides various statistics regarding incoming calls to each UCD group. A UCD supervisor may scroll through the statistics at any time using the keyset display and softkeys. Additionally these statistics can be printed in a report for each UCD group (see Sample UCD Report Section 4.6).
  • Page 71 TOTAL CALLS RECEIVED (TODAY) CONTENTS The total number of times that calls were sent to a group. This includes calls that were answered by the group, calls that went to a group with all agents busy or out of group, calls that are abandoned and calls that go to UCD final destination. This includes intercom calls to the UCD group.
  • Page 72 4.8 UCD AGENT STATISTICS OVERVIEW CONTENTS The UCD feature provides various statistics regarding agent activity for each UCD group. A UCD supervisor may scroll through the statistics at any time using the keyset display and softkeys. Additionally these statistics can be printed in a report for each UCD group (see Sample UCD Report Section 4.6).
  • Page 73: Sample Traffic Report

    4.9 SAMPLE TRAFFIC REPORT CONTENTS TRAFFIC REPORT FOR [ STA Miami ] Mar/21/1999 13:35 **************************** SYSTEM STATISTICS ******************************* BEGINNING: Mar/15/1999 00:42 ENDING: Mar/21/1999 13:32 ACTIVITY SYSTEM TOTAL INCOMING TRUNK CALLS - ANSWERED....3041 INCOMING TRUNK CALLS - NOT ANSWERED....OUTGOING TRUNK CALLS ......2168 A SELECTED TRUNK WAS BUSY......
  • Page 74 4.10 TRAFFIC REPORT OVERVIEW CONTENTS **************************** SYSTEM STATISTICS ************************** BEGINNING: 04/01/99 08:00 ENDING: 04/01/99 17:30 ACTIVITY SYSTEM TOTAL INCOMING TRUNK CALLS - ANSWERED....0000 " INCOMING TRUNK CALLS - NOT ANSWERED....0000 OUTGOING TRUNK CALLS ......0000 A SELECTED TRUNK WAS BUSY......0000 INTERCOM CALLS - COMPLETED.......0000 &...
  • Page 75 8. INTERCOM CALLS NOT COMPLETED: These are all intercom calls that were not answered and resulted in the calling party hanging up. A call to a station group that CONTENTS overflows to another station is considered not answered whether the overflow desti- nation did or did not answer.
  • Page 76 **************************** INDIVIDUAL TRUNKS ************************** CONTENTS " TRUNK TRUNK-NAME ATTA ANSD NOT-ANSD OUTGOING BUSY 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000...
  • Page 77 2. GROUP: Listing of all station groups in the system. CONTENTS 3. ANSD: This column is a peg count of all answered trunk calls that rang to the specific group directory number regardless of how these arrived. 4. NOT-ANSD: The number of times any trunk call directed to the specific group num- ber was not answered by any member of the group.
  • Page 78 8. ICM-TRSF: This is the number of times a trunk call was successfully transfered to another station using the intercom. It includes both screened and unscreened trans- CONTENTS fer. 9. TRK–TRK: This is the number of times a trunk call was transfered to another trunk (tie line) This is called a trunk–to–trunk transfer.
  • Page 79 4.11 SAMPLE ALARM REPORT CONTENTS ALARM REPORT FOR [400SI SAMPLE ] MAR/24/1999 19:45 ============================================================================== MM/DD/YYYY ERR.TIME ERR.CODE ERROR DISPLAY POSITION ============================================================================== 03/14/1999 16:45:00 [MJC03] CID DSP Fault MAP OPT:1 03/14/1999 16:45:00 [MJC03] CID DSP Fault MAP OPT:2 03/14/1999 16:45:00 [MNF03] IPC Error C1-S01 03/14/1999...
  • Page 80: Radio Frequency Interference

    Before connecting the DCS 400si system to the telephone network, the telephone com- pany may request the following information: a. Your telephone number or all numbers that will be connected to the DCS 400si. b. FCC Registration Numbers: Fully Protected Multifunction Systems A3LKOR-25495-MF-E Fully Protected PBX’s...
  • Page 81: Telephone Company Interfaces

    The Federal Communications Commission (FCC) has established rules which permit the 400si to be connected directly to the telephone network using telephone company net- work access jacks usually referred to as “Registered Jacks.” TELEPHONE COMPANY INTERFACES CIRCUIT TYPE DCS 400SI FACILITY NETWORK CARD TYPE INTERFACE CODE...
  • Page 82 REN for the calling area. INCIDENCE OF HARM If the terminal equipment, the DCS 400si, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible.
  • Page 83: Copyright

    American Society of Composers, Authors and Publishers (ASCAP) or other simi- lar organizations if copyrighted music is transmitted through the Music on Hold feature. SAMSUNG TELECOMMUNICATIONS AMERICA hereby disclaims any liability arising out of failure to obtain such a license.

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