Samsung DS-5038S User Manual
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Enterprise IP Solutions
OfficeServ
User Guide for
Digital Phones
DS-5038S
DS-5014S
DS-5007S

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Summary of Contents for Samsung DS-5038S

  • Page 1 Enterprise IP Solutions OfficeServ User Guide for Digital Phones DS-5038S DS-5014S DS-5007S...
  • Page 2: Samsung Business Communications

    – graphic, electronic or mechanical, including recording, taping, photocopy or information retrieval system – without express written permission of the publisher of this material. Note: This manual has been reproduced by Telephone Systems Direct with Samsung’s permission Part No.: 18934 Version 1.1 Reproduced by Telephone Systems Direct...
  • Page 3 Introduction Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk...
  • Page 4 Introduction Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk...
  • Page 5 Introduction Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk...
  • Page 6 Introduction Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk...
  • Page 7 Introduction Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk...
  • Page 8 Introduction Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk...
  • Page 9 Introduction Reproduced by Telephone Systems Direct www.telephonesystemsdirect.co.uk...
  • Page 10: Intended Use

    Intended Use This digital telephone is intended to be connected to a digital extension of a Samsung DCS-408, DCS-408i, DCS-816, iDCS100 or OfficeServ telephone system. The connection allows voice communication between the central processor unit and the telephone. It is not intended to be connected to any other telephone system or the public telephone network.
  • Page 11: Introduction

    Introduction ABOUT THIS GUIDE This User Guide provides instructions for installing and operating Samsung’s latest DS-5038S, 5014S and 5007S 2-line LCD phones with the Samsung DCS-816, DCS-408, DCS-408i, iDCS100 and Enterprise IP Solutions OfficeServ keyphone systems. Please take the time to read this guide to familiarise yourself with the features of your phone.
  • Page 12: Table Of Contents

    Contents CONTENTS INTRODUCTION About this Guide ..........................1 Safety Precautions .......................... 1 PREPARATION Main Features..........................3 Front View of the Phone ........................5 Connecting Lines to the Phone......................7 THINGS YOU SHOULD KNOW Volume Adjustment.......................... 8 Entering Characters......................... 9 Button LEDs ..........................12 USING THE FEATURES Making a Call..........................
  • Page 13: Preparation

    Preparation PREPARATION Main Features Speed Dial Pickup Automatic Redial/Retry Hold Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 14 Preparation Conference Calls Call Forwarding Do Not Disturb Paging Caller ID Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 15: Front View Of The Phone

    Views of phones Front View of the Phone DS-5038S Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 16 Views of phones DS-5014S / DS-5007S Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 17: Connecting Lines To The Phone

    Views of phones Connecting Lines to the Phone Connect the handset to the handset connection jack. Connect the line cord to the phone line connection jack. Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 18: Things You Should Know

    Things You Should Know THINGS YOU SHOULD KNOW Volume Adjustment button is used for adjusting the volume of the handset, speaker, and ringer. Adjusting Handset/Speaker Volume Adjusting Ring Volume Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 19: Entering Characters

    “A” Button The “A” button is used to toggle between uppercase and lowercase characters. The “A” button of the DS-5038S, DS-5014S, and DS-5007S digital phone is the first button of the bottom row of the programmable buttons below the LCD screen.
  • Page 20 Things You Should Know DS-5007S Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 21 Things You Should Know Procedure Procedures for entering characters are described below. Press the [#] button to enter special characters. Special characters are displayed in the following order. Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 22: Button Leds

    Things You Should Know Button LEDs The [Transfer] button, [Hold] button, and [Speaker] button have LEDs that turn on or off according to the phone status. For incoming external calls or intercom calls ringing at your phone the trunk button LED or Call button LED will flash green.
  • Page 23: Using The Features

    Using the Features USING THE FEATURES Making a Call This function is used when you want to make a call to other stations or to make an external call. Calling an Extension Number This function is used when you want to make a call to other stations. Pick up the handset and check for dial tone.
  • Page 24: Calling An Outside Number

    Using the Features Calling an Outside number This function is used when you want to make an external call. Pick up the handset. Press the trunk or trunk group button or dial the trunk group access code (e.g., 9). Dial the telephone number you want to call. Finish your call by replacing the handset.
  • Page 25: Using A Speakerphone

    Using the Features Using a Speakerphone This function is used when you make a call with the speakerphone. Press the [Speaker] button without lifting the handset. Dial the telephone number you want to call. Or, press the trunk line / extension button. Finish the call, by pressing the [Speaker] button.
  • Page 26: Save Number With Redial

    Using the Features Redial To redial the last outside telephone number you dialled. Press the [Redial] button. Or, dial [1][9] . Save Number with Redial To save the number you just dialled for later use. Press the [SNR] button before hanging up. If the [SNR] button does not appear on your phone, press the Soft button corresponding to [SAVE] on the LCD screen.
  • Page 27: Answering A Call

    Using the Features Answering a Call This function is used when you want to answer an intercom or outside call. Using a Handset This function is used when you answer a call with the handset. When the phone rings, pick up the handset. To finish the call replace the handset.
  • Page 28: Call Pickup

    Using the Features Call Pickup This function is used when you pick up a call ringing at another station. When, a call is ringing at another station, pick up the handset and listen for the dial tone. Dial [6][5]. Dial the number of the ringing station. Reproduced by Telephone Systems Direct www.
  • Page 29: Features Used During A Call

    Using the Features Features Used During a Call These features are used while you are on a call. Hold an Intercom Call You can put the other party on hold if another intercom call arrives or you wish to use both hands for another task and resume the call later.
  • Page 30: Hold An Outside Call

    Using the Features Hold an Outside Call You can put the other party on hold if another external call arrives or you wish to use both hands for another task and resume the call later. While you are engaged in a conversation, press the button.
  • Page 31: Transferring A Call

    Using the Features Mute During a call you can mute the handset transmitter or microphone while still listening to the other party. Press the [MUTE] button. A red LED lights on the button. If the [MUTE] button does not appear on your phone, press the Soft button corresponding to [MUTE] on the LCD screen.
  • Page 32 Using the Features Conference Calls Up to 5 members, including you, can participate in a conference simultaneously. Press the [Conference] button while on a call. You will hear conference tone. Dial the number of the internal or external party you wish to add to the conference, wait for them to answer and press the [Conference] button again.
  • Page 33: Annex

    Troubleshooting Possible problems and their normal solutions are described below. Check this list before contacting your Samsung dealer for advice. Dial tone is not heard when you lift the handset or press the [Speaker] button. Check that the handset and phone line are connected to the handset connection jack and phone line connection jack of the phone.
  • Page 34 Annex Excessive echo occurs during a page announcement or with Auto Answer set. If digital phones are too close to each other, sound from one speaker might echo during a page or on auto answer call. Maintain a reasonable distance between digital phones. Caller IDs are not displayed on the LCD screen.
  • Page 35: Product Specifications

    Annex Product Specifications The specifications of the DS-5038S, DS-5014S, and DS-5007S digital phones are as follows. Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...
  • Page 36 This document has been reproduced with the permission of Samsung Samsung Business Communications Brookside Business Park, Greengate, Middleton, Manchester M24 1GS Reproduced by Telephone Systems Direct www. telephonesystemsdirect.co.uk...

This manual is also suitable for:

Ds-5007sDs-5014s

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