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CALLER IDENTIFICATION
CONTENTS
AUTOMATIC NUMBER IDENTIFICATION (ANI)
With ANI service display keyset users can see the telephone number of the calling
party. This service is only available from a long distance telephone company over a
digital trunk. A name can be associated with a specific ANI number in the CID/ANI
translation table. ANI numbers and names can be used with the following caller
identification features as noted.
CALLER ID
The Caller ID feature requires that optional hardware be installed in the DCS 400si
System. In addition, Caller ID service must be provided by your local telephone
company. The availability of the calling party name or number depends on the type
of CID service offered by your local telephone company. The Caller ID feature is
dependent on having an LCD keyset to show the name or number in the top line of
the display. Caller ID names and numbers can be used with the following identifica-
tion features as noted.
NAME/NUMBER DISPLAY
Each LCD keyset user can decide if he/she wants to see the CID name or CID/ANI
number in the display. Regardless of which one is selected to be seen first, the
NND key is pressed to view the other pieces of CID or ANI information.
NEXT CALL
In the event that you have a call waiting or a camped-on call at your keyset, you can
press the NEXT key to display the Caller ID or ANI information associated with this
next call in queue at your station. Either the CID name or CID/ANI number will show
in the display depending on your N/N selection.
SAVE CID/ANI NUMBER
At any time during an incoming call that provides CID/ANI information, you may
press the SAVE key. This saves the CID or ANI number in the Save Number fea-
ture. Pressing the SAVE number redial key will dial the CID/ANI number. The sys-
tem must be using Least Cost Routing (LCR) to save and dial saved number.
STORE CID/ANI NUMBER
At any time during an incoming call that provides CID or ANI information, you may
press the STORE key. This saves the CID/ANI number as a speed dial number in
your personal speed dial list. The system must be using LCR to dial the stored
number.
INQUIRE PARK/HOLD
Having been informed that an incoming call is on hold or has been parked, you may
view the Caller ID or ANI information before you retrieve the call. This may influ-
ence how you choose to handle the call.
4.1.4
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