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i.
Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint reader,
one or two prompts will appear—one to clear the TPM and the other to Reset Fingerprint Sensor;
press or tap
j.
Remove all power and system batteries for at least 24 hours.
2.
Complete one of the following:
●
Remove and retain the storage drive.
– or –
●
Clear the drive contents by using a third party utility designed to erase data from an SSD.
– or –
●
Clear the contents of the drive by using the following BIOS Setup Secure Erase command option
steps:
IMPORTANT:
a.
Turn on or restart the computer, and then press
Menu" message is displayed at the bottom of the screen.
b.
Select the Security menu and scroll down to the Utilities menu.
c.
Select Hard Drive Tools.
d.
Under Utilities, select Secure Erase, select the hard drive storing the data you want to clear, and
then follow the on-screen instructions to continue.
– or –
●
Clear the contents of the drive by using the following Disk Sanitizer command steps:
IMPORTANT:
NOTE:
computer into an AC outlet before starting.
a.
Turn on or restart the computer, and then press
Menu" message is displayed at the bottom of the screen.
b.
Select the Security menu and scroll down to the Utilities menu.
c.
Select Hard Drive Tools.
d.
Under Utilities, select Disk Sanitizer, select the hard drive holding the data you want to clear, and
then follow the on-screen instructions to continue.
Nonvolatile memory usage
Non Volatile
Amount (Size) Does this
Memory Type
HP Sure Start
2 MBytes
flash (select
models only)
F1
to accept or
F2
to reject.
If you clear data using Secure Erase, it cannot be recovered.
If you clear data using Disk Sanitizer, it cannot be recovered.
The amount of time it takes for Disk Sanitizer to run can take several hours. Plug the
Does this
memory
memory
store
retain data
customer
when power
data?
is removed?
No
Yes
esc
while the "Press the ESC key for Startup
esc
while the "Press the ESC key for Startup
What is the
How is data input into this
purpose of this
memory?
memory?
Provides
Data cannot be written to this
protected
device via the host processor.
backup of
The content is managed
critical System
solely by the HP Sure Start
BIOS code, EC
Embedded Controller.
How is this memory write
protected?
This memory is protected
by the HP Sure Start
Embedded Controller.
Nonvolatile memory usage 141
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