Table Of Contents - Avaya IP Office User Manual

Contents
1. Logging in to Your Mailbox
1.1 Logging in to Your Mailbox from Your Extension ..................................................................... 7
1.2 Logging in to Your Mailbox From a Different
Location ..................................................................... 8
1.3 Setting up a Mailbox Access Code ..................................................................... 8
2. Summary
2.1 Mailbox Options ..................................................................... 10
2.2 Voicemail Help Menu Options ..................................................................... 11
2.3 Default Short Codes ..................................................................... 11
3. Listening to Messages
3.1 Listening to New Messages ..................................................................... 15
3.2 Saving a Message ..................................................................... 15
3.3 Listening to Old and Saved Messages ..................................................................... 15
3.4 Deleting a Message ..................................................................... 16
4. Forwarding Voice Messages
4.1 Forwarding a Message to Email ..................................................................... 18
4.2 Forwarding a Message to a Different Extension ..................................................................... 18
4.3 Forwarding a Message with a Message Header ..................................................................... 19
4.4 Forwarding a Message to Your Saved Messages
List ..................................................................... 19
4.5 Forwarding Future New Messages to Email ..................................................................... 19
4.6 Switching Message Forwarding Off ..................................................................... 20
5. Setting Up Email Notifications
5.1 Receiving an Email Alert for a New Message ..................................................................... 22
5.2 Switching Email Forwarding and Alerts On or Off ..................................................................... 22
6. Setting and Changing Greeting
Messages
6.1 Listening to Your Greeting Message ..................................................................... 24
6.2 Saving Your Greeting Message ..................................................................... 24
6.3 Saving Your Greeting Message to Play
Continuously ..................................................................... 25
6.4 Stopping Your Greeting Message from Playing
Continuously ..................................................................... 25
6.5 Changing Your Greeting Message ..................................................................... 26
6.6 Changing Hunt Group Greeting Messages ..................................................................... 27
7. Mailbox Administration
7.1 Switching Voicemail On or Off ..................................................................... 30
7.2 Switching Voicemail Ringback On or Off ..................................................................... 30
8. Options for Mailbox Callers
8.1 Skipping a Mailbox Greeting Message ..................................................................... 32
8.2 Transferring to a Covering Number ..................................................................... 32
9. Visual Voice
Index ...............................................................................37
IP Office Mailbox
IP Office 15-601131 Issue 11a (06 July 2009)
Contents
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