Listening To New Messages; Saving A Message; Listening To Old And Saved Messages - Avaya IP Office User Manual

3.1 Listening to New Messages

When you have logged into your IP Office mode mailbox, you hear an announcement to tell you how many new voicemail
messages you have, if any. The first of these is then played to you.
· Your system administrator can configure the length of time for which messages remain in your mailbox. Check
with your system administrator if you need to know how long messages are kept.
While you are listening to a message, you have the following options:
· To delete the message: Press 4. For more information see,
· To save the message: Press 5. For more information see,
· To forward the message: Press 6. For more information see,
· To repeat the last message: Press 7.
· To skip the message: Press 9.
· To call back the sender (if internal): Press **.
· To fast forward: Press #.
· To rewind: Press *.
· To pause: Press 0. Use * to restart.

3.2 Saving a Message

By default an old message remains in your mailbox for 36 hours. To keep a message for longer you can mark a message
as saved. When a message is saved, the message will, by default, remain in your mailbox for the period that has been
set by your system administrator.
To save a message:
1. Log into your mailbox.
2. Press 5 to save a message as you listen to it or after you have heard it. You hear a confirmation message to tell
you that the message has been saved.

3.3 Listening to Old and Saved Messages

Once you start listening to a new message, its status changes to 'old'.
To listen to old messages:
1. Log into your mailbox.
2. Press 1. The number of old messages is announced and then each message is played.
To listen to saved messages:
1. Log into your mailbox.
2. Press 2. The number of saved messages is announced and then each message is played.
IP Office Mailbox
IP Office
Deleting a Message .
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Saving a Message
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Forwarding Voice Messages
15-601131 Issue 11a (06 July 2009)
Listening to Messages:
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