Logging In To Your Mailbox From Your Extension - Avaya IP Office User Manual

1. Logging in to Your Mailbox
This section describes the ways in which you can log into your mailbox to retrieve your messages using either
extension or from another location
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Your voicemail mailbox can be protected with an
you can check your messages.
By default your own extension is configured as a trusted location from which you don't need to enter your access code. If
your extension is in a public area you might want this changed so that you do need to enter your access code, even from
your own extension.
If you regularly log in to your mailbox from a location other than your own extension, you can ask your system
administrator to also set that location up as a trusted location.

1.1 Logging in to Your Mailbox from Your Extension

You can log in to your mailbox from your own telephone extension or from a different location, if your system
administrator has set this up for you. For more information, see
By default, your extension will be assumed to be a trusted location, which means that from your extension you can log
into your voicemail mailbox without the need to enter an access code. If however your extension is in a public area it is
possible for your system administrator to enable the access code option. For more information, see
Access Code .
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To log into your mailbox from your own extension:
1. Dial *17. If this is the first time that the mailbox has been used, you might be prompted to record a name. If so,
follow the instructions that you hear.
2. When you have logged in to your mailbox, an announcement tells you how many new messages you have (if any).
New messages are then played back. You can press 8 to find out about the options that you can use.
· To listen to old messages: Press 1.
· To listen to saved messages: Press 2.
3. After you have listened to a new message, the message becomes an old message and is automatically deleted 36
hours after it was first played. On VoiceMail Pro systems, your system administrator can set the length of time for
which messages are stored before they are automatically deleted. Check with your system administrator to find
out if the message storage time has been changed.
4. To leave voicemail, hang up.
The sections that follow describe the features that you can use when you have logged into your mailbox.
IP Office Mailbox
IP Office
.
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access code
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Logging in to Your Mailbox From a Different Location
. If so, you may need to enter your access code before
15-601131 Issue 11a (06 July 2009)
Logging in to Your Mailbox:
your own
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Setting up a Mailbox
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.