Tele Aid; Emergency Calls - Mercedes-Benz COMAND Operator's Manual

System settings

Tele Aid*

Tele Aid*

The Tele Aid* system
(Tele Aid – Telematic Alarm Identification
on Demand)
The Tele Aid* system consists of three
types of response:
automatic and manual emergency
Roadside Assistance
Information
172

Emergency calls

Automatically
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or air
bags deploy.
Initiating an emergency call manually
The SOS button is located in the overhead
control panel.
Briefly press SOS button cover to open.
Press SOS button (for longer than
2 seconds).
The indicator lamp in the SOS button
will flash until the emergency call is
concluded.
Wait for a voice connection to the Re-
sponse Center.
Close cover after the emergency call is
concluded.
i
During the emergency call message "Emer-
gency Call Activated" is displayed, operation
from COMAND is not possible.
For a complete description and additional
information on Emergency calls please re-
fer to the vehicle Operator's Manual.