Factory; Parts; Owner's Responsibility - Jayco Conventional Travel Trailer Owner's Manual

Factory

A factory service department is operated at our Middlebury, Indiana, manufacturing
facility. Should your Jayco RV be in need of repairs and your dealer recommends that the
factory make the necessary repairs, it may be returned to our plant upon following these
procedures:
A. You or your dealer must make an appointment prior to returning it to the factory
service department.
B. All transportation costs are the responsibility of the owner. You may need to
arrange for alternative accommodations for some types of repairs. Please be prepared
accordingly.

Parts

Parts are available at most Jayco dealerships or your dealer can order parts for you as
needed. Should you be unable to find a dealer in your local area, contact our Customer
Service Department at 877-825-4782 or 219-825-0608 and we will assist you by
providing parts through an authorized dealer or from Jay-Parr Supply, our parts department
located in Middlebury, Indiana.

Owner's Responsibility

As a new owner of a Jayco recreation vehicle, you are responsible for regular and
proper maintenance. This will help you prevent conditions arising from neglect
that are not covered by your Jayco Limited Warranty.
Maintenance service should be performed in accordance with this owner's manual and
any other applicable manuals.
As the owner, it is your responsibility and obligation to return the RV to an authorized
dealer for repairs and service. Reference your Jayco Limited Warranty for additional
information. Because the authorized dealer where you purchased your RV is responsible
for its servicing before delivery and has an interest in your continued satisfaction, we
recommend that inspection, warranty and maintenance services be performed by the
dealership.
If you are traveling and are unable to locate an authorized Jayco dealer, or an authorized
dealer for the component needing service, please call our customer service office at
877-825-4782 or 219-825-0608 or contact your selling dealer for assistance.
NOTE: Service at a non-authorized Jayco dealer should have prior authorization. You
will be asked to return any mechanical parts replaced before reimbursement
consideration is made. Unauthorized or improper repairs may void the
warranty on that component.
Please keep your owner's manual, your copy of the warranty registration form and any
other related papers in your RV.
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