Troubleshooting Checks
6. Are the meter and test strips working
properly?
7. Are you still unsure of the problem?
After performing a control test and repeating a blood glucose test, if your blood glucose test results still do not
match the way you feel, contact your healthcare professional immediately.
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Actions
Perform a control test. See Chapter 3, Control Testing.
Contact ACCU-CHEK Customer Care Service Center at
1-800-688-4578.