Accu-Chek Aviva Combo Owner's Booklet page 257

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Possible Cause(s)
Carbohydrate Ratio
Carbohydrate ratio is outside
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of the acceptable meter
range.
Code Key Missing
The black code key is not
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inserted.
Communication
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Pump is out of range of the
Lost
meter.
Possible Solution(s)
Check your entries and contact your healthcare
j
professional to determine the appropriate settings.
Turn o the meter and insert the black code key.
j
If you need a black code key, please contact
ACCU-CHEK Customer Care Service Center at
1-800-688-4578.
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Bolus delivery continuing, see pump screen.
Ensure the meter and pump have Bluetooth wireless
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technology turned on.
Ensure the meter and pump are within
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communication range.
If the low battery icon is displayed on the meter, the
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meter cannot communicate with the pump. Replace
the batteries.
Use the pump to monitor or cancel a bolus which is
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in the process of being delivered.
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