imagistics 1630 Operating Manual page 120

Difficulty
Handling Double-ring in
Fax/Telephone Mode
Incoming
Calls
Transferring a fax call If you answered at the machine, press
to the machine
Copy
Vertical streaks
Quality appear in copies.
Difficulties
General
The machine does not
print.
Printing
Difficulties
The machine prints
unexpectedely or it
prints garbage.
The machine cannot
print full pages of a
document.
The machine prints
first couple of pages
correctly, then some
pages have text missing.
The machine cannot
print full pages of
a document.
A MEMORY FULL
message occurs.
17 - 8 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Suggestions
The machine knows the incoming call is not a
fax so it is signaling you to answer the
telephone call. Pick up the machine's handset
or answer from an extension or external phone
and press your machine's Telephone Answer
Code (default setting is #51).
and hang up immediately. If you answered at an
external phone, press your machine's RR Passcode
(default setting is 51). When your machine
answers, hang up.
Sometimes you may see vertical streaks on
your copies. Either the scanner or the primary
corona wire for printing is dirty. Clean them
both. (See pages 17-20 and 17-21.)
Check the following:
• The machine is plugged in. (See page 2-8.)
• The toner cartridge and drum unit are installed
properly. (See page 2-3.)
• The interface cable is securely connected
between the machine and computer.
• Check to see if LCD is showing an error
message. (See page 17-2.)
Reset the machine or unplug the electrical cord
and plug it back in. Check the primary settings
in your application software to make sure it is
set up to work with your machine.
The machine received a very complex print job
and could not process part of the page. This
may be solved in several ways. If you are using
®
Windows 3.1x, Windows
®
Windows NT Workstation Version 4.0 with the
supplied printer driver, see the "Windows
Setup Printing Problems" section. Try to
reduce the complexity of your document or
reduce print resolution.
Your computer is not recognizing the printer's
input buffer full signal. Please make sure to
connect the printer cable correctly.
• Reduce the printer resolution. Reduce the
complexity of your document and try again.
Reduce the graphic quality or the number of
font sizes within your application software.
• Expand the printer memory by installing
optional memory.
Send/Receive
®
95/98 or
®