About The Answering System; Answering System And Voicemail; Using The Answering System And Voicemail Together - AT&T TL96273 Complete User's Manual

Answering system

About the answering system

Answering system and voicemail

Your telephone has separate indicators for two different types of voice
messages: those recorded on its built-in answering system and those recorded
in your service provider's voicemail (fees may apply). Your telephone's built-in
answering system messages and voicemail messages are separate. Each alerts
you to new messages differently.
and XX New messages display on the telephone base and handsets,
• If
there are new messages in the built-in answering system. To listen to
messages recorded on your digital answering system, press
on the telephone base. To listen to messages with a handset, see To listen
to messages on a cordless handset on page 109.
• If and New voicemail display on the handset and the telephone base,
your telephone service provider is indicating that it has new voicemail
for you. To listen to your voicemail, you typically dial an access number
provided by your telephone service provider, followed by a security code
or PIN.
Some service providers bundle or combine multiple services like voicemail and
call waiting, so you may not be aware that you have voicemail. To check what
services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail
service, contact your telephone service provider to deactivate your
voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail answers
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead of
rings. In this case, allow six seconds per ring when determining the
appropriate setting.
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