AT&T TL96371 User Manual
AT&T TL96371 User Manual

AT&T TL96371 User Manual

Dect 6.0 cordless telephone/ answering system with bluetooth® wireless technology
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User's manual
TL96151/TL96271/TL96371/
TL96451/TL96471
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH®� wireless technology
wireless technology

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Summary of Contents for AT&T TL96371

  • Page 1 User’s manual TL96151/TL96271/TL96371/ TL96451/TL96471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH®� wireless technology wireless technology...
  • Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless www.telephones.att.com/headsets headsets. Visit for a list of compatible cordless headsets. Model number: TL96151 (one handset) TL96271 (two handsets) TL96371 (three handsets) TL96451/TL96471 (four handsets) Type: DECT 6.0 cordless telephone/answering system with Bluetooth wireless technology Serial number: Purchase date: Place of purchase: Both the model and serial numbers of your AT&T product can be found on the...
  • Page 3: Parts Checklist

    . In 1 (866) 288-4268 Canada, dial User’s manual Quick start guide Cordless handsets (1 for TL96151) (2 for TL96271) (3 for TL96371) (4 for TL96451/TL96471) Telephone line cord Power adapter for Telephone base with wall mount telephone base bracket attached...
  • Page 4: Table Of Contents

    User’s manual TL96151/TL96271/TL96371/ TL96451/TL96471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH®� wireless technology Table of contents Getting started View the directory download information ..........29 Quick reference guide - telephone Change PIN ..........30 base ..............1 Telephone settings Quick reference guide - handset ..4 Telephone base main menu ....
  • Page 5 Directory Call waiting on the cell line ..48 Answer an incoming cell call About the directory .........76 while on a home call ......49 Create and review entries ....77 Answer a home call while on a Create a new entry in the home cell call ............50 directory ..........77 Conference calls ........51...
  • Page 6 Answering system Expand your telephone system ..124 Add and register handsets Answering system settings ....101 (optional)..........124 Answer ON/OFF .......101 Deregister handsets ......125 Announcement .........102 Troubleshooting ........126 Play your announcement ....102 Maintenance..........139 Record your own Important safety information ..140 announcement ........103 Safety information ......140 Delete your announcement ..104 Especially about cordless...
  • Page 7: Getting Started

    Getting started Quick reference guide - telephone base REDIAL/PAUSE Press repeatedly to view the last 10 While reviewing a caller ID history numbers dialed (page 57). entry, press repeatedly to add or remove 1 in front of the telephone While entering numbers, press and hold number before dialing or saving it in a to insert a dialing pause (page 78).
  • Page 8 Getting started Quick reference guide - telephone base FLASH During a call, press to answer HOME (Speakerphone) an incoming call when you Press to make or answer a receive a call waiting alert home call (page 45). (page 46). Flashes quickly when there is an incoming home call.
  • Page 9: Main Menu

    Getting started Quick reference guide - telephone base Main menu The selected menu item is highlighted. Feature menu Play messages (page 112) Answering sys (page 101) Directory (page 76) Caller ID log (page 92) Intercom (page 62) Bluetooth (page 17) Menu Ringers (page 31) Set date/time (page 33)
  • Page 10: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. Softkeys (2) Press to select the menu item displayed above the key. While in a menu, press to select an item or save an entry or setting.
  • Page 11 Getting started Quick reference guide - handset DIR /VOLUME Press to scroll up while in menus. During a call or message playback, press to increase the listening volume (page 52 and page 113). Press to show directory entries when the telephone is not in use (page 82).
  • Page 12: Feature Menu

    Getting started Quick reference guide - handset PUSH TO TALK Press to display the PTT menu to begin a PTT call (page 67). Press and hold to begin a one-to-group broadcast when the handset is not in use. (page 70) Feature menu Play messages (page 113) Answering sys (page 101)
  • Page 13: Telephone Base Main Menu

    Getting started Telephone base main menu To enter the main menu: MENU Press in idle mode to enter the main menu. Press CID to scroll through menu items listed below, then press SELECT to select the highlighted item. Press CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.
  • Page 14: Handset Main Menu

    Getting started Handset main menu To enter the main menu: MENU Press in idle mode to enter the main menu. Press CID or DIR to select a handset feature menu, then press SELECT to enter that menu. Press OFF/ to cancel an operation, back up to the previous menu, CANCEL or exit the menu display.
  • Page 15 Getting started Handset main menu Set date/time - set the date and time of Settings - change your handset settings. your telephone. Cal ler ID log Intercom Intercom Ringers Ringers Set date/time Set date/time Settings BACK SELECT BACK SELECT Website - view the AT&T website address.
  • Page 16: Installation

    Getting started Installation You must install and charge See pages 13-14 for easy the handset battery before instructions. using the handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface.
  • Page 17: Telephone Base Installation

    Getting started Telephone base installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 15 for details. Telephone base installation Plug one end of the Plug the large end of telephone line cord into...
  • Page 18: Charger Installation

    Getting started Charger installation Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: Use only the power adapter(s) provided with this product. To obtain a replacement, visit our www.telephones.att.com 1 (800) 222-3111 website at or call .
  • Page 19: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery, as shown below. Step 1 Step 2 Plug the battery connector securely Align the cover flat against the into the socket inside the handset battery compartment, then slide it battery compartment, matching the upwards until it clicks into place.
  • Page 20: Battery Charging

    Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 21: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the wall mounting plate.
  • Page 22: Wall Mount To Tabletop Installation

    Getting started Installation options Slide the telephone base down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties. Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps.
  • Page 23: Introducing Bluetooth

    Bluetooth Introducing Bluetooth TL96151/TL96271/TL96371/TL96451/TL96471 Your new AT&T telephone system with Bluetooth wireless technology has the following features: • Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of 2 cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time.
  • Page 24: Glossary Of Terms

    Connected - when you pair a Bluetooth device to the TL96151/TL96271/ TL96371/TL96451/TL96471, it is placed in an active slot and automatically connected. When a device is connected, a 1 and/or 2 will display after on the handset screen and the DEVICE 1 and/or DEVICE 2 light on the telephone base will be on.
  • Page 25: Bluetooth Setup

    Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. TL96151/TL96271/TL96371/TL96451/TL96471 can then be used to make or answer calls on the cell phone line.
  • Page 26 2) displays. The corresponding device light on the telephone base (DEVICE 1 or DEVICE 2) turns on. If you have trouble pairing your cell phone, it may not be compatible with your TL96151/TL96271/TL96371/TL96451/TL96471. Check the www.telephones.att.com Bluetooth compatibility list at NOTES: •...
  • Page 27: Add A Headset

    Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: Press MENU...
  • Page 28: Bluetooth Connection From Idle Mode

    (DEVICE 1 to base. or DEVICE 2) turns on. If you have trouble pairing your headset, it may not be compatible with your TL96151/TL96271/TL96371/TL96451/TL96471. Check the www.telephones.att.com Bluetooth compatibility list at NOTES: •...
  • Page 29: Device List And Connection

    Bluetooth Bluetooth setup Device list and connection Up to 4 devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (DEVICE 1 or DEVICE 2) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at a time.
  • Page 30: Remove A Paired Device

    Bluetooth Bluetooth setup Remove a paired device When you already have a maximum of 4 paired devices and you want to add another device, you must first delete one from the device list. To remove a paired device: BLUETOOTH Add device Press MENU on the telephone base in idle mode to...
  • Page 31: Rename A Paired Device

    Bluetooth Bluetooth setup Rename a paired device You can change the name of a paired device on the paired devices list. Press MENU on the telephone base in idle mode to BLUETOOTH Add device enter the main menu. Device list DIR to highlight Bluetooth, then Press Download dir...
  • Page 32: Replace An Active Device

    Bluetooth Bluetooth setup Replace an active device If you already have 2 active devices on the device list and you want to activate a different device, you must deactivate one of the 2 active devices. To replace an active device: BLUETOOTH Press MENU...
  • Page 33: Download Directory

    1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading a directory, make sure the cell phone is paired, active, and connected to your TL96151/TL96271/TL96371/TL96451/TL96471. Place your cell phone next to the telephone base when you download a cell phone directory to your TL96151/TL96271/TL96371/TL96451/TL96471.
  • Page 34: Bluetooth Menu

    BACK SELECT The directory stored on the TL96151/TL96271/ TL96371/TL96451/TL96471 for that cell phone will be erased and replaced with the current cell phone Cel l Phone A Downloading directory. If you have edited the downloaded entries entry #0001 (page 84), those changes will be lost.
  • Page 35: Interruption To Directory Download

    Bluetooth Bluetooth setup setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process stops and the telephone base and all handsets display Download fail. When you try to view the downloaded directory, the telephone base and handsets display Last download failed: MM/DD/YY.
  • Page 36: Change Pin

    Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a BLUETOOTH Bluetooth connection. The default PIN of your telephone Device list Download dir base is 0000. Change PIN To change the PIN: BACK SELECT Press MENU on the telephone base in idle mode to ENTER NEW PIN...
  • Page 37: Telephone Settings

    Telephone settings Handset and telephone base settings Ringer volume You can select the ringer volume for incoming calls on the home line and the cell line. To adjust the ringer volume: VOLUME Press on the telephone base to set the ringer volume while the telephone base is in idle mode to set the ringer volume for all lines.
  • Page 38: Ringer Tone

    Telephone settings Handset and telephone base settings Ringer tone You can select the ringer tones for incoming home and cell calls. To select a ringer tone: MENU Press in idle mode to enter the main menu. RINGERS Ringer volume Press or DIR on the handset, or press CID or Ringer tone DIR on the telephone base on the telephone base to...
  • Page 39: Set Date And Time

    Telephone settings Handset and telephone base settings Set date and time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 39).
  • Page 40: Settings

    Telephone settings Handset and telephone base settings Settings In the settings menu, you can change and edit the settings for LCD language, display alerts, CID time synchronization, handset name, key tone, dial mode and caller ID announce. LCD language You can select English, Français or Español to be used in all screen displays.
  • Page 41: Display Alerts

    Telephone settings Handset and telephone base settings Display alerts In the display alerts menu, you can change and edit the settings for display of alerts on the idle screen. Missed call indicator When there are missed calls that have not been reviewed in the caller ID log, the screens show XX Missed calls.
  • Page 42: Voicemail Indicator

    Telephone settings Handset and telephone base settings Voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
  • Page 43: No Line

    Telephone settings Handset and telephone base settings No line If there is no telephone line connected to the telephone base, the screens show No home line. If you do not want to display this message on the screens (for example, if you use the cell line only), you can turn off the no line alert.
  • Page 44: Download Fail

    Telephone settings Handset and telephone base settings Download fail If the directory download process is interrupted, the telephone base and handset screens display Download fail. You can reset the download fail indication on the handset. To reset the voicemail indicator: CELL ALERTS Missed cal ls Press...
  • Page 45: Use Caller Id To Automatically Set Date And Time

    Telephone settings Handset and telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You SETTINGS can turn off this feature if you want to set the date and LCD language time manually.
  • Page 46: Rename Handset Or The Telephone Base

    Telephone settings Handset and telephone base settings Rename handset or the telephone base You can change the name of each device. The new name of each device cannot exceed 11 characters. To rename a handset or telephone base: MENU Press on the handset when it is not use.
  • Page 47: Key Tone

    Telephone settings Handset and telephone base settings Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. SETTINGS To change the setting: CID time sync Rename handset Key tone MENU...
  • Page 48: Caller Id Announce

    Telephone settings Handset and telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an SETTINGS incoming call, the handset and/or base speaks “Call from...” Key tone Dial mode and the name of the caller based on the directory or caller...
  • Page 49: Website

    Telephone settings Handset and telephone base settings Website You can use this feature to view the AT&T website address. www.telephones. Press MENU on the handset in idle mode to enter the att.com main menu. or DIR on the handset, or press CID or DIR on the telephone base to highlight Website, then press SELECT .
  • Page 50: Cell Area Code

    Telephone settings Handset and telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.
  • Page 51: Telephone Operation

    Telephone operation Make, answer and end a call Make, answer or end a home call Using a handset: To make a home call: HOME/ /SPEAKER, then enter the telephone number. • Press FLASH To predial a home call: • Enter the telephone number, then press HOME/ /SPEAKER.
  • Page 52: Call Waiting On The Home Line

    Telephone operation Make, answer and end a call Using a Bluetooth headset: You can use a Bluetooth headset for home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information. To answer a home call using a Bluetooth headset: •...
  • Page 53: Make, Answer Or End A Cell Call

    Telephone operation Make, answer and end a call Make, answer or end a cell call TL96151/TL96271/TL96371/TL96451/TL96471 can be used to make or answer calls on the cell line. You can connect a maximum of 2 Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time.
  • Page 54: Call Waiting On The Cell Line

    Telephone operation Make, answer and end a call Using the telephone base: To make a cell call: Press CELLULAR, then enter the telephone number. DIAL Press To predial a cell call: • Enter the telephone number, then press CELLULAR. If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls.
  • Page 55: Answer An Incoming Cell Call While On A Home Call

    Telephone operation Make, answer and end a call Answer an incoming cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a 1 or 2 displays on the handset or telephone base you are beep and using.
  • Page 56: Answer A Home Call While On A Cell Call

    Telephone operation Make, answer and end a call Answer a home call while on a cell call If you are on a cell call and you receive an incoming home call, you hear a beep and displays on the handset or telephone base you are using. The telephone base and all other handsets ring.
  • Page 57: Conference Calls

    If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another TL96151/ TL96271/TL96371/TL96451/TL96471 device. Your cell phone is being used for the phone call so only features that are normally available during...
  • Page 58: Options While On Calls

    On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL96151/ TL96271/TL96371/TL96451/TL96471 handsets or telephone base. To adjust the listening volume of a handset: VOLUME •...
  • Page 59: Mute

    Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. To mute a call: • While on a call, press MUTE/ on the handset, or press MUTE on the DELETE telephone base.
  • Page 60: Hold

    Telephone operation Options while on calls Hold You can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.
  • Page 61: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
  • Page 62 Telephone operation Options while on calls To access a number in the caller ID log while on a call: Using a handset: Press OPTION Press CID or DIR to highlight Caller ID log, then press SELECT Press CID or DIR to highlight the desired directory, then press REVIEW Press CID or DIR to scroll to the desired entry.
  • Page 63: Redial

    Telephone operation Redial The telephone base and each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset and the telephone base are independent. Review the redial list To review the redial list of a handset: Press REDIAL/ in idle mode.
  • Page 64: Save A Redial Entry To The Directory

    Telephone operation Redial To dial a redial entry on the telephone base: Press HOME to use the home line, or CELLULAR to use the cell line. Then, press REDIAL/ to enter the redial list. PAUSE Press CID, DIR or REDIAL/ repeatedly PAUSE to browse and then press...
  • Page 65: Delete A Redial Entry

    Telephone operation Redial Using the telephone base: Press REDIAL/ in idle mode. PAUSE Press CID, DIR or REDIAL/ repeatedly to browse until the desired PAUSE number displays. SAVE Press The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.
  • Page 66: Handset Locator

    Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: Press /HANDSET LOCATOR on the telephone base when it is not in use. All idle handsets ring and display ** Paging ** . To end paging: /HANDSET LOCATOR on the telephone base.
  • Page 67: Multiple Handset Use

    Multiple handset use Join a call in progress Join a call in progress Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with telephone base and up to 4 system handsets.
  • Page 68: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (AT&T model TL90031/TL90041/ TL90051/TL90061/TL90071, sold separately) for this telephone system. You can register up to 12 handsets to the telephone base. Initiate an intercom call Using a handset: Answering sys...
  • Page 69 Multiple handset use Intercom Using the telephone base: Press MENU on the telephone base in idle mode. Press CID or DIR to highlight Intercom, then Answering sys Directory press SELECT Cal ler ID log Intercom • The telephone base displays INTERCOM and a list BACK SELECT of registered handsets.
  • Page 70: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, the two handsets on the intercom call hear an alert tone, and their screens display Home Incoming call and then the caller ID. The telephone base and all other handsets ring.
  • Page 71: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. To transfer an outside call: Using a handset: OPTION When on an outside call, press Transfer Press CID or DIR to highlight Intercom, then Intercom press...
  • Page 72 Multiple handset use Call transfer using intercom Using the telephone base: When on an outside call, press OPTION or DIR to highlight Intercom, then Press Transfer press SELECT Intercom Directory • Your screen displays INTERCOM plus a list of handsets. Cal ler ID log –...
  • Page 73: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset or telephone base to the speakerphone of one or a group of other devices. Any handset called can respond by pressing PUSH TO TALK or PTT on the telephone base to begin a 2-way communication.
  • Page 74: Ptt To A Single Device

    Multiple handset use Push-to-talk (PTT) Using the telephone base: PUSH TO TALK HANDSET B Press PTT when the telephone base is not in use. Group The PUSH TO TALK menu displays. PTT On/Off Press CID to highlight PTT On/Off, then BACK SELECT press...
  • Page 75 Multiple handset use Push-to-talk (PTT) Using the telephone base: To begin a PTT call to a single device: • Press PTT when the telephone base is not in use. Use the dialing keys to enter a handset number (1-9 for handsets 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11, or TONE...
  • Page 76: Ptt To A Group Of Devices

    Multiple handset use Push-to-talk (PTT) PTT to a group of devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when two to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered.
  • Page 77 Multiple handset use Push-to-talk (PTT) Using the telephone base: To begin a PTT call to a group of devices: • Press and hold PTT when the telephone base is not in use. -OR- • Press PTT when the telephone base is not in use, then press TONE and # (pound key).
  • Page 78: Answer A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. Using a handset: When your handset receives a PTT call, the handset beeps, and you hear the other caller’s voice.
  • Page 79: Change A One-To-One Ptt Call To An Intercom Call

    Multiple handset use Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT conversation to an intercom call. Using a handset: When your handset displays Press and hold [PTT] to talk, press INTCOM Your handset displays Switch to Intercom? Press SELECT to confirm.
  • Page 80: End Or Leave A Ptt Call

    Multiple handset use Push-to-talk (PTT) End or leave a PTT call For a one-to-one PTT call, both the originating and destination devices can end the PTT call. For one-to-group PTT calls, the initiating devices can end the PTT call for the group of devices on that PTT call. If any one of the destination devices leaves the PTT call, the call continues until all participants or the initiator hangs up.
  • Page 81: Make An Outgoing Call During Ptt

    Multiple handset use Push-to-talk (PTT) Make an outgoing call during PTT HOME/ CELLULAR • During a one-to-one PTT call, press on the FLASH handset, or press HOME CELLULAR on the telephone base to get a dial tone. The PTT call ends automatically. •...
  • Page 82: Directory

    Creating a new entry on page 77 only applies to the home directory. You cannot create new entries in your downloaded directories with a TL96151/TL96271/TL96371/TL96451/TL96471 handset or telephone base. Entries must be downloaded from your cell phone (see Download directory on pages 27-28).
  • Page 83: Create And Review Entries

    Saved. You hear a confirmation tone. NOTE: You cannot create new entries in your downloaded directories from your TL96151/ TL96271/TL96371/TL96451/TL96471 handsets. Entries must be downloaded from your cell phone (see Download directory on pages 27-28).
  • Page 84 Saved. You hear a confirmation tone. NOTE: You cannot create new entries in your downloaded directories from your TL96151/ TL96271/TL96371/TL96451/TL96471. Entries must be downloaded from your cell phone (see Download directory on pages 27-28).
  • Page 85: Dialing Keys

    Directory Create and review entries Dialing keys Characters by number of key presses Dialing & Space NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
  • Page 86: Add A Predialed Telephone Number To The Directory

    Directory Create and review entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. To add a predialed telephone number: 888-883-2445 Using a handset: --:-- --/-- Enter the telephone number in idle mode (see Step 5 in BACK SAVE Create a new entry in the home directory on page 78).
  • Page 87 Directory Create and review entries Using the telephone base: Enter the telephone number in idle mode (see Step 5 in Create a new entry in the home directory on page 77). 888-883-2445 SAVE Press to move on to the number (see Step 3 in Edit a directory entry on page 85) and then NEXT BACK...
  • Page 88: Review The Directory

    Directory Create and review entries Review the directory Entries are sorted alphabetically. To review the directory: Using a handset or telephone base: Press DIR in idle mode. Press CID or DIR on handset, or CID on the telephone base to highlight a directory, then press REVIEW Press CID or DIR on handset, or CID on the telephone base...
  • Page 89: Search

    Directory Create and review entries 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. To start the search: Follow the steps in Review the directory on the previous page to enter the directory. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 79).
  • Page 90: Dial, Edit Or Delete A Directory

    Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on any line. To dial a directory entry: Search for the desired entry in the directory (see 888-883-2445 Review the directory and 3-character alphabetical 1-888-883-2445 search on pages 82 and 83).
  • Page 91: Edit A Directory Entry

    If you have edited the downloaded entries on the TL96151/TL96271/TL96371/TL96451/TL96471, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, then download the directory.
  • Page 92 Directory Dial, edit or delete a directory Using the telephone base: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on pages 82 or 83). When the desired entry appears, press EDIT . The telephone base shows EDIT NUMBER.
  • Page 93: Edit The Type Of A Directory Entry

    Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review SELECT LABEL 1:Home 2:Cel l the directory or 3-character alphabetical search on 3:Work 4:Other...
  • Page 94: Remove A Downloaded Directory

    Directory Dial, edit or delete a directory Remove a downloaded directory Using a handset: Search for the desired downloaded directory in the directory menu (see Review the directory on page 82). When the desired downloaded directory is chosen, press OPTION , then press CID or DIR to highlight Remove dir.
  • Page 95: Speed Dial Directory

    Directory Speed dial directory Assign a speed dial directory entry You can assign 10 of your directory entries to a speed dial slot (0-9). The speed dial entries are shared by all handsets. Up to 10 speed dial entries can be stored. The speed dial number must be created from an existing entry in the Home directory or a Bluetooth directory.
  • Page 96: Review The Speed Dial Directory

    Directory Speed dial directory Review the speed dial directory Using a handset or telephone base: Press MENU in idle mode. Press CID or DIR on the handset, or or DIR on the telephone base to highlight Directory, then press SELECT Press CID or DIR on the handset, or or DIR on the telephone base to highlight Speed dial, then press...
  • Page 97: Delete A Speed Dial Entry

    Directory Speed dial directory Delete a speed dial entry Using a handset or telephone base: Press MENU in idle mode. Press CID or DIR on the handset, or or DIR on the telephone base to highlight Directory and then press SELECT Press CID or DIR on the handset, or or DIR on the telephone...
  • Page 98: Caller Id

    Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.
  • Page 99: Caller Id Operation

    Caller ID Caller ID operation How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
  • Page 100: Review The Caller Id Log

    Caller ID Caller ID operation Review the caller ID log Review the caller ID history to find out who called, to easily return a call, or to copy the caller’s name and number into HANDSET your directory. Caller ID log empty appears if there are no 6 Missed cal ls records in the caller ID log.
  • Page 101 Caller ID Caller ID operation Using the telephone base: When the telephone base is in idle mode, press CID BASE to review the caller ID history in reverse chronological 6 Missed cal ls order starting with the most recent call. 7:45am 8/06 MENU...
  • Page 102: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the caller ID log entries may contain 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the directory.
  • Page 103: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. To save a caller ID log entry: Using a handset: Select a desired entry in the caller ID log (see Review the caller ID log on page 94).
  • Page 104 Caller ID Caller ID operation Using the telephone base: Select a desired entry in the caller ID log (see Review the caller ID log on page 95). When the desired entry appears, press # (pound key) repeatedly to show different dialing options. When the number is in the correct format, press SAVE .
  • Page 105: Delete From The Caller Id Log

    Caller ID Caller ID operation Delete from the caller ID log To delete a single entry: Select a desired entry in the caller ID log (see Review the caller ID log on page 94 or page 95). /DELETE on the handset When the desired entry is displayed, press MUTE or press DELETE/X on the telephone base.
  • Page 106: Reasons For Missing Caller Id Information

    Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason It is a long distance call. The caller prefers not to show the name. Private name The caller prefers not to show the phone number.
  • Page 107: Answering System

    Answering system Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the screen displays...
  • Page 108: Announcement

    Answering system Answering system settings Using a handset: Play messages MENU Press in idle mode to enter the main menu. Answering sys Directory Press or DIR to highlight Answering sys, then Cal ler ID log press SELECT BACK SELECT Press or DIR to highlight Answer ON/OFF, then press SELECT...
  • Page 109: Record Your Own Announcement

    Answering system Answering system settings Record your own announcement Using a handset or telephone base: MENU Press on the handset in idle mode to enter the Recording main menu. announcement... Press CID or DIR on the handset or or DIR on the telephone base to scroll to Answering sys, then STOP...
  • Page 110: Delete Your Announcement

    Answering system Answering system settings Delete your announcement Using a handset or telephone base: Press MENU in idle mode to enter the main menu. ANSWERING SYS Announcement Press CID or DIR on the handset, or or DIR Delete al l old on the telephone base to scroll to Answering sys, then Record memo...
  • Page 111: Call Screening

    Answering system Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time. Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message.
  • Page 112: Number Of Rings

    Answering system Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from 2, 3, 4, 5, or 6 rings; or toll saver. With toll saver selected, the answering system answers after 2 rings when you have new messages, and after 4 rings when you have no new messages.
  • Page 113: Remote Access Code

    Answering system Answering system settings Remote access code A 2-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the remote access code: Using a handset or the telephone base: Press...
  • Page 114: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, the telephone base beeps every 10 seconds to alert you to new messages. The tone stops when all new messages have been reviewed. By default, the message alert tone setting is Off.
  • Page 115: Recording Time

    Answering system Answering system settings Recording time You can set the recording time limit for each incoming message. The default setting is 3 minutes. To change the setting: Using a handset or telephone base: Press MENU in idle mode to enter the main menu. ANS SYS SETUP Press CID or DIR on the handset, or or DIR on...
  • Page 116: About The Answering System

    Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.
  • Page 117: Message Capacity

    Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length depending on the message length set (see Recording time on page 109). The total storage capacity for the announcement, messages and memos is approximately 14 minutes.
  • Page 118: Message Playback

    Answering system Message playback If you have both new and old messages, you can play either new or old messages. The caller ID information displays on the screens when you play messages and you can call back the caller. When playback begins, the handset and telephone base screens display the message status, caller ID information, and time and date of the message recorded.
  • Page 119 Answering system Message playback To listen to messages with a handset: MENU Press in idle mode. SELECT to select Play messages. If you have either new or old Press messages, the messages play automatically. If you have both new and old messages: •...
  • Page 120: Delete All Old Messages

    Answering system Message playback Delete all old messages Using the telephone base: Press DELETE/X when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press DELETE/X again. All previously reviewed messages are erased and the telephone announces, “All old messages deleted.”...
  • Page 121: Record And Play Memos

    Answering system Message playback Record and play memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record Play messages your own memos using a system handset or the base. Play Answering sys and delete them the same way as incoming messages.
  • Page 122: Remote Access

    Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the 2-digit remote access code (19 is the preset code, see page 107 to change it).
  • Page 123: Appendix

    Appendix Handset screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. CELL line- On steadily when a cell line is in use or there is an incoming cell call. Bluetooth connected devices - There are Bluetooth connected devices on the active devices list.
  • Page 124: Telephone Base Screen Icons

    Appendix Telephone base screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. CELL line- On steadily when a cell line is in use or there is an incoming cell call. Bluetooth connected devices - There are Bluetooth connected devices on the active devices list.
  • Page 125: Alert Tones And Lights

    Appendix Alert tones and lights Handset alert tones You are pressing CID DIR when the volume is already at Two short beeps its highest or lowest setting. -OR- You have reached the end of the caller ID history. -OR- Registration slots are full. Three short high-pitched beeps The telephone has completed the command successfully.
  • Page 126: Telephone Base Indicator Lights

    Appendix Alert tones and lights Telephone base indicator lights DEVICE1/DEVICE2 lights On when the telephone base is paired and /PLAY/STOP connected with a Bluetooth device. On when the answering system is playing recorded messages. Flash alternately while Flashes when there are new pairing a Bluetooth device.
  • Page 127: Screen Messages

    Appendix Screen messages Display screen messages The telephone number you have entered is already Already saved stored in the directory. The telephone base is calling another handset. BASE 0 is calling You are trying to make a cell call or access the Bluetooth system busy Bluetooth menu when the Bluetooth link is already being used.
  • Page 128: Incoming Call

    Appendix Screen messages There is a call coming in. Incoming call The handset or telephone base is on an intercom call. Intercom The intercom call has just ended. Intercom ended The battery needs to be charged. Low battery The handset or telephone base microphone is off. The Microphone off other party cannot hear you but you can hear the other party.
  • Page 129 Appendix Screen messages The battery is very low. The handset should be placed in Place the charger. in charger One handset has started a PTT session to another PTT From handset and telephone base. HANDSET X base & HS Y One handset has started a PTT session to another PTT From handset.
  • Page 130: Expand Your Telephone System

    Appendix Expand your telephone system Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model TL90031/TL90041/TL90051/TL90061/TL90071, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). www.telephones.att.com/headsets Visit for a list of compatible DECT 6.0 cordless headsets.
  • Page 131: Deregister Handsets

    Appendix Deregister handsets If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset again. To make deregistration easier, read all of the instructions on this page before you begin.
  • Page 132: Troubleshooting

    Make sure you have cellular coverage. • Make sure your cell phone is compatible with your TL96151/TL96271/ TL96371/TL96451/TL96471. Check the Bluetooth compatibility list at www.telephones.att.com • Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.
  • Page 133 Appendix Troubleshooting TL96151/TL96271/ • For some cell phones, you must authorize the TL96371/TL96451/TL96471 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information. • Manually connect your cell phone to the TL96151/TL96271/TL96371/ TL96451/TL96471.
  • Page 134 SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone. Can the TL96151/TL96271/TL96371/TL96451/TL96471 help the poor cell phone reception in my house? •...
  • Page 135 If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your TL96151/TL96271/TL96371/TL96451/ TL96471 telephone, or contact your telephone service provider (charges...
  • Page 136 Appendix Troubleshooting I cannot dial out. The display shows No home line. I cannot get • Try all the suggestions in a dial tone on page 129 . • Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone.
  • Page 137 Appendix Troubleshooting Out of range OR no power at base appears on my handset. • Ensure that the telephone base is powered up. • Place the handset in the telephone base for one minute to allow the handset and base to synchronize. •...
  • Page 138 Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
  • Page 139 Appendix Troubleshooting My handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 31 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack.
  • Page 140 Appendix Troubleshooting My calls cut in and out while I’m using my handset. • Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. •...
  • Page 141 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. •...
  • Page 142 Appendix Troubleshooting I am having difficulty in hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press /VOL to increase the listening volume on a handset. The answering system does not answer after the correct number of rings. •...
  • Page 143 Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 101). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
  • Page 144 Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: Disconnect the power to the telephone base. Disconnect the handset battery, and spare battery, if applicable. Wait a few minutes.
  • Page 145: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
  • Page 146: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 147: Especially About Cordless Telephones

    Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 148: For C-Ul Compliance

    Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
  • Page 149 Appendix For C-UL compliance MISES EN GARDE: • N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, www.telephones.att.com visitez notre site Web au ou composez le 1-800-222-3111 1-866-288-4268 . Au Canada, composez le • N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT183342). www.telephones.att.com Pour commander, visitez notre site Web ou composez...
  • Page 150 Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques): L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
  • Page 151: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 152: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 153: California Energy Commission Battery Charging Testing Instructions

    Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
  • Page 154: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 www.telephones.att.com or visit .
  • Page 155 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . In Canada, please 1 (866) 288-4268 dial NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
  • Page 156: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @600mA (AC adapter output) Handset voltage 2.4V 400mAh Ni-MH battery Charger voltage 6VDC @400mA (AC adapter output)
  • Page 157: Index

    Index Index Change a one-to-one PTT to an intercom call, 73 Active devices, 26 Change PIN, 30 Add a Bluetooth headset, 21–22 Charger installation, 12 Add a cell phone, 19–20 Charging, 14 Add a handset, 124 Clock, 13, 33 Alert tones, 119 Connect an active device, 23 Alphabetical search, 83 Create a new directory entry, 77–78...
  • Page 158 Index Index Handset icons, 117 No home line, 37 Handset lights, 119 Number of rings, 106 Handset locator, 60 Handset ringer volume, 31 Operating range, 150 Handset settings, 31–43 Options during playback, 112–113 HD audio, 150 Headset, 21–22, 46 Hold, 54 Paging, 60 Hold a call and intercom, 65–66 Phonebook (directory), 76...
  • Page 159 Index Index Safety information, 140–141 Save a caller ID log entry to the directory, 97 Save a redial entry to the directory, 58 Search for a contact, 83 Set date/time, 13, 33 Share an outside call, 61, 65–66 Silence the ringer, 52 Skip messages, 112, 113 Speakerphone, 52 Speed dial, 89–91...
  • Page 160: Remote Access Wallet Card

    Skip the message ......6 Record announcement ...*7 Turn system on or off .....0 End remote access call ..8 (or hang up) TL96151/TL96271/TL96371/TL96451/TL96471 DECT 6.0 cordless telephone/answering system with BLUETOOTH�� wireless technology �� wireless technology © 2011-2014 Advanced American Telephones. All Rights Reserved.
  • Page 161 www.telephones.att.com The Bluetooth®� word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ©...

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