Page 1 Complete user’s manual TL96273/TL96323/TL96373/ TL96423/TL96473 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology...
Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. www.telephones.att.com/headsets Visit for a list of compatible cordless headsets. Model number: TL96273 (two handsets) TL96323/TL96373 (three handsets) TL96423/TL96473 (four handsets) Type: DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology...
Page 3: Parts Checklist
Parts checklist BLUETOOTH® wireless technology Your package contains: • Handset • Battery compartment cover (2 for TL96273) (2 for TL96273) (3 for TL96323/TL96373) (3 for TL96323/TL96373) (4 for TL96423/TL96473) (4 for TL96423/TL96473) • Charger with power adapter •...
Page 4: Table Of Contents
Complete user’s manual TL96273/TL96323/TL96373/ TL96423/TL96473 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology Table of contents Getting started Remove a device .........24 Replace an active device ....25 Quick reference guide - telephone Download directory ......26 base ..............1 Interruption to directory Quick reference guide - handset ..
Page 5 Web address .........42 Answer a PTT call .......75 QUIET mode ..........43 Change a one-to-one PTT call No line alert ..........44 to an intercom call ......76 Cell alert ..........44 Answer an incoming call during PTT ..........76 Telephone operation Make an outgoing call during Telephone operation.......45 PTT .............77 Make, answer or end a home...
Page 6 Reasons for missing caller Telephone base screen icons ..120 ID information ........96 Alert tones ..........121 Handset alert tones ......121 Answering system Telephone base alert tones ..122 Answering system settings ....97 Lights ............123 Announcement ........97 Handset indicator lights ....123 Answer on/off ........100 Telephone base indicator lights ...123 Call screening ........101 Screen messages ........124...
Page 7: Getting Started
Getting started Quick reference guide - telephone base REDIAL/PAUSE • While reviewing a caller ID history entry, • Press repeatedly to view the last 10 press repeatedly to add or remove 1 in numbers dialed (page 52). front of the telephone number before •...
Page 8 Getting started Quick reference guide - telephone base CANCEL • While in a menu, press to exit without • Press to scroll up while in a menu. making changes or press and hold to • Press to show directory entries when return to idle mode.
Page 9 Getting started Quick reference guide - telephone base X/DELETE • Press to delete the message currently playing. • When the phone is not in use, press twice to delete all previously reviewed messages. • While entering names or numbers, press to delete a digit or a character.
Page 10: Main Menu
Getting started Quick reference guide - telephone base Main menu Feature menu • Answering sys (page 97) The selected menu item is highlighted. • Directory (page 78) • Caller ID log (page 89) • Intercom (page 63) • Bluetooth (page 14) Menu •...
Page 11: Quick Reference Guide - Handset
Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. Softkeys (2) • Press to select the menu item displayed above the key. • While in a menu, press to select an item or save an entry or setting.
Page 12 Getting started Quick reference guide - handset DIR/VOLUME • Press to scroll up while in menus. • During a call or message playback, press to increase the listening volume. • Press to show directory entries when the telephone is not in use.
Page 13: Feature Menu
Getting started Quick reference guide - handset PUSH TO TALK • Press to display the PTT menu to begin a PTT call (page 71). • Press and hold to begin a one-to-group broadcast when the handset is not in use (page 73).
Page 14: Installation
Getting started Installation You must install and charge the See pages 10-11 for easy handset battery before using the instructions. cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 9).
Page 15: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 12 for details. Telephone base installation Plug the large end Plug one end of the telephone...
Page 16: Battery Installation And Charging
Getting started Battery installation and charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
Page 17 Getting started Battery installation and charging Step 1 Step 2 Plug the battery connector Align the cover flat securely into the socket against the battery inside the handset battery compartment, then compartment. Insert the slide it upwards until supplied battery with the it clicks into place.
Page 18: Installation Options
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to attach to a standard dual-stud telephone wall mounting plate. If you do not have this wall mounting plate, you can purchase one from many hardware or consumer electronics retailers.
Page 19: Wall Mount To Tabletop Installation
Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to remove it from wall. Unplug the telephone line cord (or DSL filter) from the wall.
Page 20: Introducing Bluetooth
Bluetooth Introducing Bluetooth Your new AT&T TL96273/TL96323/TL96373/TL96423/TL96473 telephone system with Bluetooth wireless technology has the following features: • Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of 2 cell phones to make and receive cell calls. Both cell phones can be active on a call at a time.
Page 21 TL96323/TL96373/TL96423/TL96473 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use the TL96273/ TL96323/TL96373/TL96423/TL96473 cell line. In order for this to work, the cell phone must be within 15 feet of the telephone base for optimal performance.
Page 22: Connect To Cell ™ Application
Refer to the Bluetooth setup section (pages 18-29) to learn how to set up your Bluetooth device. Refer to the Telephone operation section on how to operate your Bluetooth devices with your new TL96273/TL96323/ TL96373/TL96423/TL96473 AT&T telephone system with Bluetooth wireless technology.
Page 23: Glossary Of Terms
Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone. CELL line - the telephone line associated with your cell phone service. On your TL96273/TL96323/TL96373/TL96423/TL96473 handset or telephone base, press CELL 1 or CELL 2 to use the cell line.
Page 24: Bluetooth Setup
To use a Bluetooth enabled cellular phone or headset with your telephone, you must first pair and connect your Bluetooth cellular phone or headset with the telephone base. The TL96273/TL96323/TL96373/TL96423/TL96473 can then be used to make or answer calls on the cell phone line.
Page 25 The corresponding device light on the telephone base (CELL 1 or CELL 2/HEADSET ) turns on. If you have trouble pairing your cell phone, it may not be compatible with your TL96273/TL96323/TL96373/TL96423/TL96473. Check the Bluetooth www.telephones.att.com/bluetooth compatibility list at NOTES: •...
Page 26: Add A Headset
Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: Using the telephone base: Directory...
Page 27 You hear a confirmation tone. The CELL 2/HEADSET light on the telephone base turns on. If you have trouble pairing your headset, it may not be compatible with your TL96273/TL96323/TL96373/TL96423/TL96473. Check the Bluetooth www.telephones.att.com/bluetooth compatibility list at NOTES: •...
Page 28: Auto Connection
Bluetooth Bluetooth setup Auto connection When an active device moves within Bluetooth range of the telephone base, or is turned on within range, the telephone base tries to connect to the device. When the device moves out of range, it is disconnected. Your device might make a connect or disconnect sound.
Page 29: Review The Active Device List
Bluetooth Bluetooth setup Review the active device list Press MENU on the telephone base when it is not in use. Press to highlight Bluetooth, then press SELECT. to highlight Device list, then press SELECT. Press Connect/disconnect an active device While in the active devices menu, you may connect or disconnect your active device.
Page 30: Remove A Device
Bluetooth Bluetooth setup Remove a device When you already have the maximum of 4 paired devices on the device list and you want to add another device, you must first delete a device from the device list. To remove a device: BLUETOOTH Add device Press...
Page 31: Replace An Active Device
Bluetooth Bluetooth setup Replace an active device If you already have two active devices on the device list and you want to activate a different device, you must deactivate one of the two active devices. To replace an active device: Press MENU on the handset when it is not in use.
Page 32: Download Directory
Before downloading a directory, make sure the cell phone is paired, active, and connected to your TL96273/TL96323/TL96373/TL96423/TL96473. Place your cell phone next to the telephone base when you download a cell phone directory to your TL96273/TL96323/TL96373/TL96423/TL96473. To download a cell phone directory: Using the telephone base:...
Page 33: Bluetooth Menu
When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your TL96273/TL96323/TL96373/TL96423/TL96473. • On certain cell phones, you may need to press a key to confirm the directory download.
Page 34: Interruption To Directory Download
Bluetooth Bluetooth setup setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process stops. The telephone base displays Download failed and all the handsets display Download fail. When you try to view the downloaded directory, the telephone base and handset displays Last Download failed: MM/DD/YY.
Page 35: Change Pin
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: Press MENU on the telephone base in idle mode. BLUETOOTH Device list Press to highlight Bluetooth, then...
Page 36: Telephone Settings
Telephone settings Handset and telephone base settings Use the menu to change the cordless handset or telephone base settings. Press MENU on the handset or telephone base when it is not in use to enter the main menu. Press on the handset or telephone base to scroll to the feature to be changed.
Page 37: Ringer Volume
Telephone settings Handset and telephone base settings Ringer volume You can select the ringer volume for incoming calls on all lines. Using a cordless handset or the telephone base: MENU Press in idle mode. RINGERS Ringer volume Press to highlight Ringers, then press Ringer tone SELECT BACK...
Page 38: Ringer Tone
Telephone settings Handset and telephone base settings Ringer tone You can select the ringer tones for incoming home and cell calls. Using a cordless handset or the telephone base: Press MENU in idle mode. RINGER TONE Al l lines Press to highlight Ringers, then Home press SELECT.
Page 39: Lcd Language
Telephone settings Handset and telephone base settings LCD language You can select English, French, or Spanish to be used for all screen displays. Using a cordless handset or the telephone base: MENU Press in idle mode. SETTINGS LCD language Press to highlight Settings, then Voicemail # press SELECT.
Page 40: Set Date And Time
Telephone settings Handset and telephone base settings Set date and time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 39).
Page 41: Caller Id Announce
Telephone settings Handset and telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information.
Page 42: Set Speed Dial Voicemail Number
Telephone settings Handset and telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for quick access when you 1 key. press and hold the To set your voicemail number: Using a cordless handset or the telephone base: Press MENU in idle mode.
Page 43: Voicemail (Visual Message Waiting) Indicator
Telephone settings Handset and telephone base settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, New voicemail and the icon appear on the handset and telephone base screen when you have new voicemail messages. Contact your service provider for more information and assistance about using your voicemail service.
Page 44: Key Tone
Telephone settings Handset and telephone base settings Key tone The handset and telephone base are set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.
Page 45: Use Caller Id To Automatically Set Date And Time
Telephone settings Handset and telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually.
Page 46: Home Area Code
Telephone settings Handset and telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
Page 47: Cell Area Code
Telephone settings Handset and telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.
Page 48: Dial Mode
Telephone settings Handset and telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. Using a cordless handset or the telephone base: Press MENU in idle mode.
Page 49: Quiet Mode
Telephone settings Handset and telephone base settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.
Page 50: No Line Alert
Telephone settings Handset and telephone base settings No line alert If there is no telephone line connected to the telephone base, the screens show No home line. If you do not want to display this message on the screens (for example, if you use the cell phone only), you can turn the no line alert off using the code described below.
Page 51: Telephone Operation
Telephone operation Telephone operation Make, answer or end a home call Using a cordless handset: To make a home call: Press HOME/ /SPEAKER, then enter the telephone number. FLASH To predial a home call: Enter the telephone number, then press HOME/ /SPEAKER.
Page 52 • If you are using a headset for a call which is transferred from a TL96273/TL96323/TL96373/ TL96423/TL96473 handset, and you lose the Bluetooth connection or the battery of the headset is depleted, the call is transferred back to the originating handset or telephone base.
Page 53: Call Waiting On The Home Line
Press the same key at any time to switch back and forth between calls. Make, answer or end a cell call The TL96273/TL96323/TL96373/TL96423/TL96473 can be used to make or answer calls on the cell line. You can connect a maximum of 2 Bluetooth enabled cell phones to the telephone base.
Page 54: Call Waiting On The Cell Line
Telephone operation Telephone operation To answer a cell call: Press HOME, CELL 1, CELL 2 or any dialing key (0-9 or TONE To end a cell call: CELL 1 or CELL Press NOTES: • You can also use your cell phone to answer the call. If you answer with your cell phone, it disconnects from the telephone base.
Page 55: Answer An Incoming Cell Call While On A Home Call
Telephone operation Telephone operation Answer an incoming cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a 1 or 2 displays on the handset or telephone base you are beep and using.
Page 56: Cell Phone Voicemail
Telephone operation Telephone operation Cell phone voicemail If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call is answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.
Page 57: Conference Home And Cell Calls
Telephone operation Telephone operation Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: Using a cordless handset or the telephone base: Press OPTION.
Page 58: Handset Speakerphone
• If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another TL96273/ TL96323/TL96373/TL96423/TL96473 device. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.
Page 59 Telephone operation Telephone operation To dial a redial entry: Using a cordless handset: Press REDIAL/ in idle mode. PAUSE or REDIAL/ Press repeatedly to browse until the desired PAUSE number displays. The handset beeps twice at the end of the list. Press HOME/ /SPEAKER to dial using the home line,...
Page 60 Telephone operation Telephone operation To save a redial entry to the directory: Using a cordless handset: Press REDIAL/ in idle mode. PAUSE or REDIAL/ Press repeatedly to browse until the desired PAUSE number displays. Press SAVE. The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.
Page 61 Telephone operation Telephone operation Using the telephone base: Press REDIAL/ in idle mode. PAUSE Press or REDIAL/ repeatedly to browse until the desired PAUSE number displays. Press SAVE. The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.
Page 62: Silencing The Ringer
Telephone operation Telephone operation To delete a redial entry: Using a cordless handset or the telephone base: Press REDIAL/ in idle mode. PAUSE or REDIAL/ Press repeatedly to browse until the desired PAUSE number displays. Press /DELETE on the handset or X/DELETE on the telephone base to MUTE delete the displayed number.
Page 63: Handset Locator
Telephone operation Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: /HANDSET LOCATOR on the telephone base when it is not in use. All Press idle handsets ring and display ** Paging ** . To stop the paging tone on a cordless handset: MUTE or MUTE/...
Page 64: Options While On Calls
If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL96273/ TL96323/TL96373/TL96423/TL96473 handsets and telephone base.
Page 65: Temporary Tone Dialing
Telephone operation Options while on calls Using the telephone base: To mute a call: While on a call, press MUTE. When mute is on, the telephone base shows Muted for a few seconds and the MUTE icon appears until the mute function is turned off.
Page 66: Hold
Telephone operation Options while on calls Hold You can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.
Page 67: Chain Dialing
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
Page 68 Telephone operation Options while on calls Using the telephone base: To access a number in the directory while on a call: Press DIR Press to highlight the desired directory, then press REVIEW Press to highlight to the desired entry or perform an alphabetical search (page 85).
Page 69: Multiple Handset
Multiple handset Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (AT&T model TL90073, sold separately) for this telephone system. You can register up to 12 handsets to the telephone base.
Page 70 Multiple handset Intercom Using the telephone base: MENU Press in idle mode. Press to highlight Intercom, then press SELECT. • If you have one handset, your telephone base displays Calling HANDSET X. The destination handset rings and displays Base is calling. If you have more than one handset, your handset displays INTERCOM •...
Page 71: Using A Cordless Handset
Multiple handset Intercom To end an intercom call: Using a cordless handset: Press END, OFF/ or place the handset back in the telephone base CANCEL or charger. The other party hears four beeps. Both devices display Intercom ended. Using the telephone base: Press END.
Page 72: Answer An Incoming Call During An Intercom Call
Multiple handset Intercom Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, the two devices on the intercom call hear an alert tone, and their screens display Incoming call and then the caller ID. The telephone base and all other handsets ring.
Page 73: Call Transfer Using Intercom
Multiple handset Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Intercom Use BT Headset Using a cordless handset:...
Page 74 Multiple handset Call transfer using intercom From this intercom call, you have the following options: • You can transfer the call. Press OPTION and then press SELECT to select Transfer on the calling handset. Your screen shows Call transferred. The other handset automatically connects to the outside call.
Page 75 Multiple handset Call transfer using intercom To answer the intercom call on any destination handset, press HOME/ /SPEAKER, CELL 1, CELL 2 or any dialing key FLASH (0-9 or TONE ). Both the handset and telephone base show Intercom and the outside call is still on hold.
Page 76: Push-To-Talk (Ptt)
Multiple handset Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT on the telephone base to begin two-way communication. • Only one device can talk at a time. While talking to another device, press and hold PUSH TO TALK on the handset or PTT on the telephone base.
Page 77: Ptt To A Single Handset
Multiple handset Push-to-talk (PTT) PTT to a single handset Using a cordless handset: There are a few ways to begin a PTT call to a single device. When the handset is not in use: • If you have one handset, press and hold PUSH TO TALK in idle mode. -OR- •...
Page 78 Multiple handset Push-to-talk (PTT) Using the telephone base: There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use: • If you have one handset, press and hold PTT in idle mode. -OR- •...
Page 79: Ptt To Multiple Devices
Multiple handset Push-to-talk (PTT) PTT to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when two to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered.
Page 80 Multiple handset Push-to-talk (PTT) Using the telephone base: You have two ways to call multiple devices. When the telephone base is not in use: • Press and hold PTT until the handset shows Connecting to group... -OR- • Press PTT in idle mode. Press to highlight Group, then press SELECT...
Page 81: Answer A Ptt Call
Multiple handset Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call as described below. Using a cordless handset or the telephone base: When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk.
Page 82: Change A One-To-One Ptt Call To An Intercom Call
Multiple handset Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT conversation to an intercom call. Using a cordless handset or the telephone base: When your device displays Press and hold [PTT] to talk, press INTCOM. The screen displays Switch to Intercom? Press SELECT...
Page 83: Make An Outgoing Call During Ptt
Multiple handset Push-to-talk (PTT) Make an outgoing call during PTT Using a cordless handset or the telephone base: • During a one-to-one PTT call, press HOME/ on your handset or FLASH press HOME on the telephone base to get a dial tone. The PTT call ends automatically.
Page 84: Directory
When you try to save a number already stored in the directory, the screen shows Number already saved. You cannot create new entries in your downloaded directories from the TL96273/TL96323/TL96373/TL96423/TL96473 handset. Entries must be downloaded from your cell phone (see Download directory on pages 26-27).
Page 85: Create And Review Entries
Directory Create and review entries Create a new entry in the home directory Using a cordless handset: Press MENU in idle mode. Press to highlight Directory, then press SELECT OPTION to select Home. Press Press SELECT to choose Add contact. Use the dialing keys to enter a telephone number (up to 30 digits) when the screen displays ENTER NUMBER.
Page 86 Saved. To change the entry later, see page 86. NOTE: You cannot create new entries in your downloaded directories from your TL96273/ TL96323/TL96373/TL96423/TL96473 handsets. Entries must be downloaded from your cell phone (see Download directory on page 26).
Page 87 Directory Create and review entries Characters by number of key presses Dialing keys & Space NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
Page 88: To Add A Predialed Telephone Number To The Directory
Directory Create and review entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory. Using a cordless handset: Enter the telephone number in idle mode. 888-883-2445 Press SAVE to move on to edit the number and then 08:51pm 3/15 press...
Page 89 Directory Create and review entries Using the telephone base: Enter the telephone number in idle mode. Press SAVE to move on to edit the number and then press NEXT. Press to select one of the following types: • Home • Cell •...
Page 90: Review The Directory
Directory Create and review entries Review the directory Entries are sorted alphabetically. Using a cordless handset or the telephone base: Press DIR in idle mode. Press to highlight a directory, then press REVIEW. Press to browse. -OR- MENU Press in idle mode.
Page 91: Search By Name
Directory Create and review entries Search by name You can use the enhanced 3-character search to find your contacts quickly and efficiently. Using a cordless handset or the telephone base: Follow the steps in Review the directory on the previous page to enter the directory.
Page 92: Edit A Directory Entry
If you have edited the downloaded entries on the TL96273/TL96323/TL96373/TL96423/TL96473, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, then download the directory.
Page 93 Directory Directory Using the telephone base: To edit the displayed directory entry, press EDIT. The screen shows EDIT NUMBER along with the phone number to be edited. Use the dialing keys to edit the number. • Press X/DELETE to erase a digit. Press and hold X/DELETE to erase all digits.
Page 94: Edit The Type Of A Directory Entry
Directory Directory Edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review the directory or Search by name on page 84 or page 85). When the desired entry appears, press LABEL.
Page 95: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls.
Page 96: Caller Id Operation
Caller ID Caller ID operation How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
Page 97: Review The Caller Id Log
Caller ID Caller ID operation Review the caller ID log Review the caller ID history to find out who called, to easily return a call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.
Page 98: View Dialing Options
Caller ID Caller ID operation View dialing options Although the caller ID log entries may contain 888-883-2445 10 digits (the area code plus the 7-digit number), 1-888-883-2445 Press # in some areas, you may need to dial only the 7 883-2445 (pound key) 1-883-2445...
Page 99: Save A Caller Id Log Entry To The Directory
Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. Using a cordless handset: Select a desired entry in the caller ID log (see Review the caller ID log on page 91).
Page 100 Caller ID Caller ID operation Using the telephone base: Select a desired entry in the caller ID log (see Review the caller ID log on page 91). When the desired entry appears, press (pound key) repeatedly to show different dialing options if necessary. SAVE When the number is in the correct format, press .
Page 101: To Delete A Single Entry
Caller ID Caller ID operation To delete a single entry Select a desired entry in the caller ID log (see Review the caller ID log on page 91). When the desired entry is displayed, press /DELETE on the handset or MUTE X/DELETE on the telephone base.
Page 102: Reasons For Missing Caller Id Information
Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the phone number and name.
Page 103: Answering System
Answering system Answering system settings Use the answering system menu of a system handset to set up the announcement message, turn the answering system or message alert tone on or off, activate call screening, or change the number of rings, remote access code or message recording time.
Page 104 Answering system Answering system settings To record a new outgoing announcement: Using a cordless handset or the telephone base: Press MENU in idle mode. Recording to scroll to Answering sys, then press Press announcement... SELECT STOP Press SELECT again to select Announcement. Press SELECT to select Record annc.
Page 105 Answering system Answering system settings To reset your outgoing announcement Using a cordless handset or the telephone base: Press MENU in idle mode. to scroll to Answering sys, then press SELECT Press SELECT again to select Announcement. Press Press to scroll to Reset annc and press SELECT. The screen prompts Reset to default annc? Press to confirm.
Page 106: Answer On/Off
Answering system Answering system settings Answer on/off If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again.
Page 107: Call Screening
Answering system Answering system settings Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. While monitoring an incoming message, you can answer the HOME/ /SPEAKER on the call by pressing handset.
Page 108: Number Of Rings
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five, or six rings. You can also select toll saver, which is explained below. By default, the answering system answers an incoming call after four rings. To set the number of rings: Using a cordless handset or the telephone base: MENU...
Page 109: Remote Access Code
Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: Using a cordless handset or the telephone base: Press MENU...
Page 110: Message Alert Tone
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. The tone stops when all new messages have been reviewed. By default, the message alert tone setting is Off.
Page 111: Message Recording Time
Answering system Answering system settings Message recording time You can set the recording time limit for each incoming message. The default setting is 3 minutes. To change the setting: Using a cordless handset or the telephone base: Press MENU in idle mode. ANS SYS SETUP Remote code to highlight Answering sys, then press...
Page 112: About The Answering System
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.
Page 113: Message Capacity
Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length depending on the message length set. The total storage capacity for the announcement, messages and memos is approximately 14 minutes.
Page 114: Call Intercept
Answering system About the answering system Options while a message is being recorded: • Press /VOLUME or /VOLUME on the handset to adjust the call screening volume. • Press OFF/ SILENCE to temporarily silence the call screening. CANCEL SCREEN • Press to temporarily turn on the call screening if call screening is set to off.
Page 115: Message Playback
Answering system Message playback On the telephone base, if you have new messages, the telephone plays only the new messages in chronological order. If there are no new messages, the telephone plays back all messages in chronological order. On the handset, if you have both new and old messages, you can play either new or old messages.
Page 116: Options During Playback
Answering system Message playback Options during playback When messages are playing on the telephone base: • Press VOLUME to adjust the speaker volume. /SKIP or SKIP • Press to skip to the next message. • Press /REPEAT or SELECT to repeat the message currently playing. Press /REPEAT or SELECT...
Page 117 Answering system Message playback When messages are playing on a cordless handset: • Press /SPEAKER to play the messages through the handset earpiece. /SPEAKER again to return to playing messages through the Press speakerphone. • Press /VOLUME/ to adjust the message playback volume. SKIP •...
Page 118: Delete All Old Messages
Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. Using the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.”...
Page 119: Recording And Playing Memos
Answering system Recording and playing memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them the same way as incoming messages.
Page 120: Remote Access
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit remote access code (19 is the default code, see page 103 to change it).
Page 121 Answering system Remote access Print out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.
Page 122: Appendix
Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model TL90073, sold separately) or up to 10 cordless handsets and 2 cordless www.telephones.att.com/headsets headsets (sold separately). Visit a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use.
Page 123 Appendix Adding and registering handsets/headsets -OR- Press and hold /HANDSET LOCATOR on the telephone base for about four seconds and it shows Registering... Please wait. Press QUIET # on the handset. The handset shows Registering... Please wait. If the registration is successful, both the handset and the telephone base screens display HANDSET X Registered (HANDSET represents the handset name, X represents the handset number).
Page 124: Deregister Handsets
Appendix Deregister handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
Page 125: Handset Screen Icons
Appendix Handset screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. CELL line- On steadily when a cell line is in use or there is an incoming cell call. Home CHRISTINE SMITH 888-722-7702...
Page 126: Telephone Base Screen Icons
Appendix Telephone base screen icons CHRISTINE SMITH 888-722-7702 5:32am 8/06 HOME line - On steadily when the home line is in use or there is an incoming home call. CELL line- On steadily when a cell line is in use or there is an incoming cell call.
Page 127: Alert Tones
Appendix Alert tones Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing when the volume is already at its CID or highest or lowest setting.
Page 128: Telephone Base Alert Tones
Appendix Alert tones Telephone base alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Indicates the start of message recording during call screening or the end of a message playback session.
Page 129: Lights
Appendix Lights Handset indicator lights CHARGE light On when the handset is charging in the High contrast telephone base or charger. lighted display Lighted keypad • On when the handset is lifted from the telephone base or charger. • On when a key is pressed. /SPEAKER light On when the speakerphone is in use.
Page 130: Screen Messages
Appendix Screen messages Display screen messages The telephone base is calling. Base is calling You are trying to make a cell call or access the Bluetooth Bluetooth system busy menu when the Bluetooth link is already being used. There are no entries in the caller ID history. Caller ID log empty An outside call from one handset is transferred to another Call transferred...
Page 131: Calls On Hold
Appendix Screen messages Another system handset is calling. HANDSET X is calling The home line is on a call. Home A call on the home line has been put on hold. Home call on hold Calls on the home and cell lines have been put on hold. Home &...
Page 132: No Home Line
Appendix Screen messages There is no cellular phone connected to the base. No connected cellular phones There is no telephone line connected. No home line The incoming PTT function is turned off. The handset will No Incoming PTT not receive PTT calls. There is no message recorded on the answering system.
Page 133: Registration Failed
Appendix Screen messages The handset registration is not successful. Registration failed The ringer is turned off. Ringer off The ringer is off temporarily while the device is ringing. Ringer muted An entry has been successfully saved in the directory. Saved Screen display before handset registration.
Page 134: Troubleshooting
1 (866) 288-4268 In Canada, dial I cannot pair my cell phone to the telephone base. • Make sure you have cellular coverage. TL96273/TL96323/ • Make sure your cell phone is compatible with your TL96373/TL96423/TL96473. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth.
Page 135 Make sure that your cell phone is on the active devices list. • For some cell phones, you must authorize the TL96273/TL96323/ TL96373/TL96423/TL96473 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.
Page 136 Make sure that your cell phone or headset is not connected to any other Bluetooth device. • TL96273/TL96323/TL96373/TL96423/TL96473 can only use one Bluetooth device at a time. The PIN on the telephone base does not work. The default PIN is 0000.
Page 137 Can the TL96273/TL96323/TL96373/TL96423/TL96473 help the poor cell phone reception in my house? • If your cell phone has poor reception in your home, the TL96273/TL96323/ TL96373/TL96423/TL96473 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use TL96273/TL96323/TL96373/ TL96423/TL96473 cell line.
Page 138 Appendix Troubleshooting The phone doesn’t play my iPhone ringtone when there is an incoming call. • Make sure the operating system of your iPhone is iOS 4.1 or later. • Make sure you have turned on the Cell ringer feature (page 29). The iPhone ringtone played is unclear or too loud with noise.
Page 139 Appendix Troubleshooting I cannot dial out. Try all the suggestions in I cannot get a dial tone on page 132 . • • Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
Page 140 Appendix Troubleshooting The handset registration is unsuccessful. Follow the steps below to register the handset again. Make sure the handset is out of the telephone base or charger and shows To register, see user manual before you begin registration. Place the handset you wish to register on the telephone base cradle. The handset displays Registering...
Page 141 Appendix Troubleshooting The batteries do not hold a charge. • If the handset is in the charger and the charge light does not turn on, refer to The charge light is off (page 139) in this Troubleshooting guide. • Charge the battery in the handset for at least 11 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.
Page 142 Appendix Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. • When using a speakerphone, controlling background noise in your environment is essential.
Page 143 Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 31 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack.
Page 144 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. •...
Page 145 Appendix Troubleshooting The charge light is off. • Make sure the power and line cords are plugged in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the handset and telephone base to reset. •...
Page 146 Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 106). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.
Page 147 Appendix Troubleshooting The answering system does not answer after the correct number of rings. • Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the telephone base. The ON/OFF light is lit on the telephone base.
Page 148 Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on. • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
Page 149 Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: Disconnect the power to the telephone base. Disconnect the handset battery, and spare battery, if applicable. Wait a few minutes.
Page 150: Maintenance
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
Page 151: Important Safety Information
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
Page 152: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Important safety information • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Page 153: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Page 154: Fcc Part 15
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Page 155: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com 1 (800) 222-3111 or call . In Canada, dial 1 (866) 288-4268 What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of...
Page 156 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . In Canada, please 1 (866) 288-4268 dial NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Page 157: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @600mA (AC adapter output) Handset battery 2.4 VDC, AAA x 2, Ni-MH Charger voltage 6VAC @300mA (AC adapter output)
Page 158: Index
Index Index Add a Bluetooth headset 20-21 Date 34 Add a cell phone 18-19 Delete a message 110–111 Add a handset 116-117 Delete from the caller ID log 95 Alerts manager 16 Dial a caller ID log entry 92 Alert tones 121, 122 Directory 78–88 Announcement 97-99 Disconnect an active device 23...
Page 159 Index Index Interruption to directory download 28 Remote access code 103, 114 Remove a device 24 Repeat messages 110, 111 LCD language 33 Replace a handset 118 Lights 123 Replace an active device 25 Limited warranty 149–150 Review the active devices list 23 Listening volume 58 Review the directory 84 Ringtone share 14...
Page 160 Index Index View the directory download information 28 Voicemail 50, 106 Volume 31, 37, 58, 110–111 Wall mounting 12–13 Warranty 149–150...
Page 161: Remote Access Wallet Card
Skip the message ......6 Record announcement ...*7 Turn system on or off .....0 End remote access call ..8 (or hang up) TL96273/TL96323/TL96373/TL96423/TL96473 DECT 6.0 cordless telephone/answering system with BLUETOOTH�� wireless technology �� wireless technology © 2013 Advanced American Telephones. All Rights Reserved.
Page 162 www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ©...

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Tl96473 Tl96323 Tl96373 Tl96423

AT&T TL96273 Complete User's Manual

Getting Started

Telephone Settings

Telephone Operation

Multiple Handset

Directory

Caller ID

Answering System

Appendix

Index

Quick Links

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