AT&T CL83203 Complete User's Manual page 117

Appendix
Troubleshooting
My caller ID isn't working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
• The caller may be calling from an area that supports caller ID.
• Both your and your caller's telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack (page 8). The filter
prevents noise and caller ID problems resulting from DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
System does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID features works only if both you and
the caller are in areas offering caller ID service, and if both telephone
service providers use compatible equipment.
Incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after the maximum recording time you have set.
• If the caller pauses for longer than seven seconds, the system stops
recording and disconnects the call.
• If the system's memory becomes full during a message, the system stops
recording and disconnects the call.
• If the caller's voice is very soft, the system may stop recording and
disconnect the call.
Difficulty hearing messages.
Press VOLUME/p to increase the telephone base speaker volume.
•
• Press p /VOLUME to adjust the message playback volume on
DIR
a handset.
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