DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting User's manual Quick start guide Charger for cordless handset with power adapter installed (One for CL84109) (Two for CL84209) (Three for CL84309) Handset with coiled cord installed Quick start guide CL84109/CL84209/CL84309 DECT 6.0 corded/cordless...
CL84109/CL84209/CL84309 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset ... 1 Quick reference guide - telephone base ...3 Installation ... 4 Backup batteries installation and use ...5 Telephone base installation ... 6 Charger installation ...
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Intercom ... 34 Answer an incoming call during an intercom call ... 35 Call transfer using intercom ... 36 Directory About the directory ... 38 Shared directory ... 38 Capacity ... 38 Exiting the directory ... 38 Create directory entries ... 39 To create a new directory entry ...
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answering systems ...80 Appendix G FCC part 68 and ACTA ... 81 Appendix H FCC part 15 ... 82 Appendix I Limited warranty ... 83 Appendix J Technical specifications ... 85 DECT 6.0 digital technology ... 85 Telephone operating range ... 85 Redefining long range coverage and clarity ...
Getting started Quick reference guide - handset CHARGE indicator On when the handset is charging in the charger. qCID/-VOLUME Press qCID to show caller ID history (page 50). Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.
Getting started Quick reference guide - handset Main menu The > symbol highlights a menu item. >ANS. SYSTEM DIRECTORY NOTE: Use your handset to set up the answering system (see pages 19-22). Main menu ANS. SYSTEM (page 55) DIRECTORY (page 38) CALL LOG (page 47) RINGER VOLUME (page 14) RINGER TONE (page 15)
Getting started Quick reference guide - telephone base INTERCOM/HANDSET LOCATOR • press to page all handsets (page 33) or initiate an intercom call (page 35). FLASH • : During a call, press to answer an incoming call when you receive a call waiting alert (page 31). IN USE •...
Getting started Installation You must install and charge the battery before using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 10).
Getting started Backup batteries installation and use In the event of a power failure, your telephone can still operate with limited functions if there are backup batteries (purchased separately) installed in the telephone base. If a power failure happens during a call on the corded handset, the call continues (at the lowest volume) until you hang up;...
Getting started Telephone base installation Install the telephone base as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see page 10 for details. 7. Plug the large end of the AC power adapter into a power outlet not controlled by a wall switch.
Getting started Charger installation Install the charger as shown below. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at 1 (800) 222-3111 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation & charging Install the battery as shown below. screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging.
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Getting started Battery installation & charging Step 3 Charge the handset by placing it face up in the charger. The CHARGE light will be on when charging. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (model BT8001). To order, visit our website at 222-3111 .
Getting started Installation options The telephone base comes with the mounting bracket already installed for desktop use. If you want to mount your telephone on a wall, move the mounting bracket so the telephone can connect with a standard dual-stud telephone wall mounting plate.
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Getting started Installation options 2. Connect the telephone line cord and power adapter cord to the jacks on the bottom of the telephone base. Bundle the telephone cord and power adapter cord, and secure them with a twist tie. Plug the power adapter and telephone line into the wall outlets.
Getting started Installation options Wall-mount to desktop installation To change the telephone base from the wall-mount position to desktop position: 1. Untie the bundled telephone cord and power adapter cord, and make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin.
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Getting started Installation options 4. Connect the telephone line cord and power adapter cord to the jacks on the bottom of the telephone base. Plug the power adapter and telephone line into the wall outlets. 5. Remove the corded telephone handset tab, rotate and replace for desktop use.
Telephone settings Handset settings Menu settings Use the feature menu on the handset to customize how the handset works. Refer to page 23 to customize how the telephone base works. 1. Press MENU/ SELECT not in use) to enter the main menu. 2.
Telephone settings Handset settings Ringer tone You can choose one of 10 ringer tones. To select the ringer tone on a cordless handset: 1. Press MENU/ SELECT 2. Use qCID or DIRp to scroll to >RINGER TONE, then press /SELECT. MENU 3.
Telephone settings Handset settings Set date/time The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Telephone settings Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the handset screen.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
Telephone settings Answering system settings (handset only) You must use a handset to turn on or off the answering system, set up the announcement (greeting), and to change the number of rings, remote access code, and message alert tone. 1. When the handset is in idle mode, press MENU/ menu.
Telephone settings Answering system settings (handset only) Outgoing announcement An outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement.
Telephone settings Answering system settings (handset only) To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/ menu. /SELECT again. 2. Press MENU 3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press /SELECT.
Telephone settings Answering system settings (handset only) Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code on a cordless handset: 1.
Telephone settings Telephone base settings Menu settings Use the feature menu on the telephone base to customize how the telephone base works. Refer to page 14 to customize how a handset works. 1. Press MENU/ SELECT main menu. 2. Use qCID or DIRp to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a >...
Telephone settings Telephone base settings Ringer tone This feature allows you to choose one of 10 ringer tones. To choose a ringer tone on the telephone base: 1. Press MENU/ SELECT menu. 2. Use qCID or DIRp to scroll to the >RINGER TONE menu, then press MENU 3.
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Telephone settings Telephone base settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base flashes, appears on the handset screen, and NEW VOICEMAIL appears on the screen of the telephone base.
Telephone settings Telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
Telephone operation Making, answering, and ending calls Making a call Using a cordless handset: • Press PHONE/ telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing service provider does not affect the elapsed time. Using the telephone base: •...
Telephone operation Telephone operation Temporary ringer silencing Press OFF/ CLEAR on the telephone base when there is a call to silence the ringer temporarily on that handset or the telephone base only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.
Telephone operation Handset operation Last number redial Using a cordless handset: • To display the most recently called number (up to 30 digits), press REDIAL/ PAUSE • To view up to five recently called numbers, press REDIAL/ then qCID or DIRp, or press REDIAL/ PAUSE repeatedly.
Telephone operation Options while on calls Volume control On a cordless handset: While on a call, press VOLUME-/q increase the listening volume. On the telephone base: While on a call, press VOLUME qp to increase or decrease the listening volume. NOTES: 1.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history, or redial memory while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history, or redial list.
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: /HANDSET LOCATOR at the telephone base • Press INTERCOM to start the paging tone on all handsets for 60 seconds. INTERCOM TO: appears on the screen for five seconds before the paging tone is sent to all handsets.
Multiple handset use Intercom Use the intercom feature for conversations between handsets. You can buy additional expansion handsets (model AT&T CL80109) for this telephone base. You can register up to 12 handsets to the telephone base. The first nine handsets that you register are named Handsets 1-9. Use the handset number to initiate intercom and transfer calls.
Multiple handset use Intercom 4. When two cordless handsets are on an intercom call, you can use a maximum of two cordless handsets and the telephone base for an outside call; when a cordless handset and the telephone base are on an intercom call, you can only use a maximum of two cordless handsets for an outside call.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to the telephone base or a cordless system handset. Using a cordless handset: 1. During a call, press INT. • If you have a single handset system, the outside call is put on hold and your handset screen shows CALLING BASE.
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Multiple handset use Call transfer using intercom • The other person can end the intercom call by pressing by placing the other handset back in the charger. The outside call continues with the original system handset. Using the telephone base: 1.
Directory About the directory Shared directory The directory is in the telephone base and is common for all handsets. Changes made to the directory from any handset apply to all. NOTE: Only one party can review the directory at a time. If another party tries to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.
Directory Create directory entries To create a new directory entry Using a cordless handset: 1. Press MENU/ SELECT 2. Press qCID or DIRp to scroll to >DIRECTORY, then press /SELECT. MENU 3. Press qCID or DIRp to highlight STORE. 4. Press /SELECT.
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Directory Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key.
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Directory Create directory entries Using the telephone base: 1. Press MENU/ SELECT 2. Press /SELECT again to enter the >DIRECTORY. MENU 3. Press qCID or DIRp to highlight STORE. 4. Press /SELECT. MENU 5. Enter the telephone number when prompted. •...
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Directory Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below.
Directory Review directory To review directory entries Using a cordless handset: 1. Press DIRp when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -OR- You can also show the first entry in the directory by pressing MENU/ when in idle mode, then press qCID or DIRp to scroll to >DIRECTORY, /SELECT twice.
Directory Search directory To search by name Follow the steps below to search for directory entries on a cordless handset or the telephone base. 1. Press DIRp in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries. 2.
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (pages 43-44) to show an entry. Display dial To dial a displayed number from the directory, •...
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Directory To dial, delete or edit entries Using the telephone base: 1. Press SELECT to modify the entry. You will be MENU/ prompted to EDIT NUMBER. • Press the dial pad keys to add digits. Press X DELETE to erase digits. •...
Caller ID About caller ID This product supports caller ID services that most telephone service companies provide. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is shared by the telephone base and all system handsets.
Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.
Caller ID Caller ID operation To review the caller ID history Using a cordless handset: 1. When a handset is in idle mode, press qCID to review the caller ID history in reverse chronological order starting with the most recent call. -OR- You can also review the caller ID history by pressing press qCID or DIRp to scroll to >CALL LOG, then press...
Caller ID Caller ID operation Dial a call log entry Using a cordless handset: 1. When in the call log, press qCID or DIRp to browse. PHONE/ 2. Press Using the telephone base: 1. When in the call log, press qCID or DIRp to browse. 2.
Caller ID Caller ID operation Save a call log entry to the directory Using a cordless handset: 1. When in the call log, press qCID or DIRp to browse. /SELECT to select an entry. The screen displays EDIT NUMBER. 2. Press MENU 3.
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Caller ID Caller ID operation /SELECT when done and the handset shows SAVED. 5. Press MENU • If the entry is already saved in the directory, the handset shows ALREADY SAVED. • If there is no caller ID information, the handset shows UNABLE TO SAVE.
Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message PRIVATE NUMBER PRIVATE NAME PRIVATE CALLER UNKNOWN NUMBER UNKNOWN NAME UNKNOWN CALLER The caller prefers not to show the phone number. The caller prefers not to show the name.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.
Answering system About the answering system Voice prompts The system provides voice prompts to guide you through remote access and recording outgoing announcements. New message indication The message counter on the telephone base flashes and shows on the handset when there are new answering system messages.
Answering system Message playback If you have new messages, you hear only the new messages (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording.
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: Press VOLUME pq to adjust the message playback volume. •...
Answering system Recording & playing memos Memos are messages you record at a handset. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo 1.
Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter Message counter displays 0 (flashing) 1-99 1-99 (flashing) 1-99 & F (alternating) BASE MSG#...
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code, see page 22 to change it).
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Answering system Remote access NOTES: 1. If you do not enter a valid remote access code, the system answers the call automatically. 2. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands.
Appendix A Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in the charger to recharge. SPEAKERPHONE - the speakerphone is in use. Ringer off - the handset ringer is off. NEW VOICEMAIL - there are new voicemail from the service provider telephone...
Appendix B Handset and telephone base display screen messages Screen display messages ALREADY SAVED CALL LOG EMPTY CALL TRANSFERED CALLING HANDSET X (For systems with two or more handsets) CHARGING CONNECTING... DIRECTORY EMPTY ENDED HANDSET X IS CALLING (For systems with three or more handsets) HANDSET X REGISTERED...
Appendix B Handset and telephone base display screen messages Screen display messages NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OTHER HANDSET IS CALLING (For system with two handsets) OUTSIDE CALL ** PAGING ** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER TRANSFER TO:...
To register a new handset, see page 67. The handset with the CL84109 comes as HANDSET. You can register up to 11 additional handsets to the telephone base, and the handset numbers are in numerical order (HANDSET 2, HANDSET 3, HANDSET 4 and so on).
Appendix C Expansion handset Adding and registering handsets (optional) Handsets purchased separately (AT&T CL80109) need to be registered to the telephone base before use. When first purchased, all expansion handsets show NOT REGISTERED on the screen. New handsets may need to be charged without interruption for at least 10 minutes before registering to the telephone base.
Appendix C Expansion handset Deregistering a handset You may need to deregister your handsets if: You have twelve registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then re-register each handset you wish to use, one at a time.
Appendix D Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at 1 (800) 222-3111 My phone doesn’t work at all. I cannot get a dial tone. I cannot dial out. www.telephones.att.com 1 (866) 288-4268 .
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Appendix D Troubleshooting • • My cordless • handset isn’t performing normally. • • • Follow the steps below to re-register the handset. The handset registration is 1. Make sure the handset is out of the charger and shows unsuccessful. 2.
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Appendix D Troubleshooting CONNECTING... • appears on my cordless handset. • • • • The batteries do • not hold a charge. • • • • I get noise, static, or weak signals even when I’m near the telephone base. •...
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Appendix D Troubleshooting • • • • • I experience poor • sound quality when using the speakerphone. • • I hear other calls • while using my phone. Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.
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Appendix D Troubleshooting • My cordless handset does not ring when I • receive a call. • • • • • • • • • My calls cut in • and out while I’m using my cordless handset. • Make sure that the ringer is not off. Refer to the section on ringer selection in this user’s manual.
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Appendix D Troubleshooting • • • • • The charge light • is off. • • My caller ID isn’t • working. • If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location.
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Appendix D Troubleshooting • • An envelope • Your telephone has voicemail indication that is separate icon shows on the display or the VOICEMAIL light is flashing and I don’t know why. I cannot • Your telephone has both a built-in answering system retrieve voicemail messages.
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Appendix D Troubleshooting I have difficulty • hearing messages. • • Make sure that the answering system is on (page 19 The answering system does not answer after correct number of rings. • If toll saver is selected, the number of rings changes to •...
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Appendix D Troubleshooting • There may be interference on the phone line you are • Make sure answering system is on ( ( page 19 or 55). . The answering system does not record messages. • When the answering machine memory is full, it does •...
Appendix E Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water •...
Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
Appendix F Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix G FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix H FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (866) 288-4268 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
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Appendix I Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (866) 288-4268 check of the PRODUCT controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location.
Appendix J Technical specifications RF frequency band Channels Operating temperature Telephone base voltage (AC voltage, 60Hz) Telephone base voltage (AC adapter output) Handset voltage Charger voltage (AC adapter output) Operation Talk time (cordless handset) Talk time (cordless handset speakerphone) Standby * Operating times varies depending on your actual use and the age of the battery.
Index AC adapter, 6 Alert, 63 Alert tones, 63 Announcement, 20 delete outgoing announcement, 21 play current announcement, 20 record a new announcement, 20 Answering calls, 28 Auto off, 29 Battery charging, 9 Battery installation, 8 Call screening, 56 Call transfer using intercom, 36, 37 Call waiting, 31 Caller ID, 47 Caller ID (CID),...
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Index Names, enter into directory, 40, 42 search for, 44 Number of rings, 21 On-hook dialing, 28 Outgoing announcement, 20 Paging tone, 33 Phonebook, see Directory, 38 Power adapter, 6, 7 Predialing, 28 Quick reference guide, 1 Receiving calls, 28 Recharging, 9 Redial, 30 Registration, 67...