AT&T CL82115 User Manual

AT&T CL82115 User Manual

Dect 6.0 cordless telephone/ answering system with caller id/call waiting
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Complete user's manual
CL82115/CL82215/CL82315/
CL82415/CL82465
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

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Summary of Contents for AT&T CL82115

  • Page 1 Complete user’s manual CL82115/CL82215/CL82315/ CL82415/CL82465 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
  • Page 2 No further action is necessary. This telephone system is compatible with certain AT&T DECT 6.0 www.telephones.att.com/accessories cordless headsets. Visit for a list of compatible cordless headsets. Model number: CL82115 (one handset) CL82215 (two handsets) CL82315 (three handsets) CL82415/CL82465 (four handsets) Type: DECT 6.0 cordless telephone/answering system with...
  • Page 3: Parts Checklist

    1 (866) 288-4268 Canada, dial Abridged Quick start guide Telephone base Cordless handset User’s manual (1 for CL82115) (2 for CL82215) (3 for CL82315) (4 for CL82415/CL82465) Charger for cordless Battery for cordless Battery compartment handset cover...
  • Page 4: Table Of Contents

    Complete user’s manual CL82115/CL82215/CL82315/ CL82415/CL82465 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Caller ID announce .... 15 Set speed dial voicemail Installation ........1 number ........16 Quick reference guide - Voicemail (visual message handset ........
  • Page 5 Temporary ringer Directory silencing ....... 22 About the directory ....38 Handset speakerphone ..23 Shared directory ....38 Last number redial ..... 23 Capacity ........38 Equalizer ........24 Create directory entries ..39 Options while on calls ... 25 Create a new directory Volume control ....
  • Page 6 Information about caller ID Voice guide ......64 with call waiting ....48 Call screening ....... 65 Caller ID history ......49 Number of rings ....66 How the caller ID history Remote access code ..67 (caller ID log) works ..49 Message alert tone ....
  • Page 7 Register a handset to the Telephone operating telephone base ....81 range ........108 Deregistering handsets ..83 Redefining long range Deregister all handsets coverage and clarity..108 from the telephone HD audio .......108 base ........83 Simulated full-duplex handset Alert tones and lights .... 84 speakerphone ....
  • Page 8: Getting Started

    Getting started Installation You must install and See pages charge the battery STOP! 8-10 for easy before using the instructions. telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 11).
  • Page 9: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. CID/VOLUME • Press CID to show caller ID log when the handset is not in use (page 61). • Press to scroll down while in menus.
  • Page 10 Getting started Quick reference guide - handset DIR/VOLUME • Press DIR to show directory entries when the handset is not in use (page 50). • Press to scroll up while in menus. • While entering names or numbers, press to move the cursor to the right.
  • Page 11 Getting started Quick reference guide - handset Handset side view PUSH TO TALK • Press to initiate a one-to-one (page 42) or one-to-group broadcast (page 43). • Press and hold to broadcast to a group of system devices (page 43). Main menu Main menu •...
  • Page 12: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base IN USE indicator Message counter • On when the handset is in use, or when the answering Shows the number of messages or other system is answering an answering system information. incoming call. X/DELETE •...
  • Page 13: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 11 for details. Telephone base installation Plug one end of the Plug the large end of the...
  • Page 14: Charger Installation

    Getting started Charger installation Plug the power adapter into a power outlet not controlled by a wall switch. IMPORTANT INFORMATION • Use only the power adapter(s) supplied with this product. To order a www.telephones. replacement power adapter, visit our website at att.com or call 1 (800) 222-3111...
  • Page 15: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 16 Getting started Battery installation and charging Step 1 Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.
  • Page 17 Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging. After you install your telephone or power SET DATE returns following a power outage, the handset MM/DD/YY...
  • Page 18: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1.
  • Page 19: Wall Mount To Tabletop Installation

    Getting started Installation options Wall mount to tabletop installation 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mounting plate.
  • Page 20: Telephone Settings

    Telephone settings Handset settings Use the menu to change the telephone settings. >Play messages 1. Press MENU/ on the handset when it is not Answering sys SELECT in use to enter the main menu. 2. Press to scroll to the feature to be changed.
  • Page 21: Ringer Volume

    Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six Intercom levels or turn the ringer off. When the ringer is off, >Ringers appears on the screen. 1. Press MENU/ n idle mode to enter the SELECT main menu.
  • Page 22: Ringer Tone

    Telephone settings Handset settings Ringer tone You can choose one of ten ringer tones. Ringer volume Ringer tone 1. Press MENU/ in idle mode to enter the > SELECT main menu. 2. Use to scroll to Ringers, then press /SELECT. MENU RINGER TONE 3.
  • Page 23: Set Date/Time

    Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 24: Lcd Language

    Telephone settings Handset settings Press to highlight AM or PM, or press 2 for AM or 7 for PM. Press /SELECT to confirm. There is a confirmation MENU tone and the screen returns to the previous menu. NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not set,”...
  • Page 25: Caller Id Announce

    Telephone settings Handset settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information.
  • Page 26 Telephone settings Handset settings • This feature does not announce information for call waiting calls. • It takes at least two rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.
  • Page 27: Set Speed Dial Voicemail Number

    Telephone settings Handset settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the Caller ID annc >Voicemail # key. To save your voicemail number: 1. Press MENU/ in idle mode to enter the SELECT main menu.
  • Page 28: Clear Voicemail Indication

    Telephone settings Handset settings NOTES: • This feature does not indicate new messages recorded on your phone’s built-in answering system. • For more information about the difference between your answering system and voicemail, see page 81. Clear voicemail indication Use this feature when the telephone indicates that you have new voicemail but there is none.
  • Page 29: Rename Handset

    Telephone settings Handset settings Rename handset You can edit the handset name for each system Clr voicemail handset. Rename handset > 1. When the handset is idle, press MENU/ SELECT. 2. Use to scroll to Settings, then press /SELECT. MENU RENAME HANDSET 3.
  • Page 30: Key Tone

    Telephone settings Handset settings Key tone The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. 1.
  • Page 31: Use Caller Id To Automatically Set Date And Time

    Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, Key tone month and time are set automatically with each >CID time sync incoming call. Follow the steps to turn the CID time sync feature on or off.
  • Page 32: Home Area Code

    Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number.
  • Page 33: Dial Mode

    Telephone settings Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ in idle mode to enter the SELECT Home area code...
  • Page 34: Quiet Mode

    Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.
  • Page 35: Telephone Operation

    Telephone operation Telephone operation Making a call • Press PHONE/ /SPEAKER SPEAKER, then FLASH Elapsed time enter the telephone number. Phone 0:00:30 The screen displays the elapsed time as you talk (in hours, minutes and seconds). 6:30 8/06 NOTE: Pressing PHONE/ /SPEAKER SPEAKER to...
  • Page 36: Temporary Ringer Silencing

    Telephone operation Telephone operation Temporary ringer silencing Press OFF/ or MUTE/ while CANCEL DELETE Ringer muted the telephone is ringing to silence the ringer temporarily on that handset only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.
  • Page 37 Telephone operation Telephone operation To redial a number: Redial #1/10 • To dial the displayed number, press PHONE/ 888-883-2445 /SPEAKER SPEAKER. FLASH -OR- • Press PHONE/ /SPEAKER SPEAKER, then FLASH press REDIAL/ repeatedly to view the PAUSE redial memory. Press /SELECT to dial the displayed number.
  • Page 38: Equalizer

    Telephone operation Telephone operation Equalizer The handset equalizer enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting).
  • Page 39: Options While On Calls

    Telephone operation Options while on calls Volume control You can set the listening volume to one of six levels. While on a call, press /VOLUME to decrease or press /VOLUME to increase the listening volume. NOTES: • Handset and speakerphone volume settings are independ- ent.
  • Page 40: Mute

    Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. To mute a call: • While on a call, press MUTE/ . When DELETE mute is on, the handset shows Muted for a few seconds and MUTE icon displays until you...
  • Page 41: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID log or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
  • Page 42: Temporary Tone Dialing

    Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.
  • Page 43: Blind Transfer

    Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call directly without Phone 0:00:12 notifying the desired device: 1.
  • Page 44: Multiple Handset Use

    Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/ or MUTE/...
  • Page 45: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two handsets. You can purchase expansion handsets (model AT&T CL80114) for this telephone base to expand your telephone system (up to 12 handsets). Using a handset to initiate intercom calls: 1.
  • Page 46: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom NOTES: • Before the intercom call is answered, you can cancel it by pressing /CANCEL CANCEL. • if the called party does not answer within 100 seconds or if the handset is in use, on a call or out of range, the initiating device shows No answer. Try again. •...
  • Page 47: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system device. You can also share an outside call with another system device. To transfer or share an outside call using intercom: 1.
  • Page 48: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset to begin two- way communication. • Only one device can talk at a time. To do so, press and hold PUSH TO TALK.
  • Page 49: Ptt Call To A Single Device

    Multiple handset use Push-to-talk (PTT) PTT call to a single device 1. There are a few ways to begin a PTT call to a PUSH TO TALK single device. When the handset is not in use: >HANDSET • If you have a two-handset system, press and hold PUSH TO TALK.
  • Page 50: Ptt Call To Multiple Devices

    Multiple handset use Push-to-talk (PTT) PTT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered.
  • Page 51: Answer A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call, as described below. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. When the other party is speaking, your speakerphone light is on, and your device shows PTT From HS X To HS X (the first X represents the initiating handset number, and the second X represents your handset number;...
  • Page 52: Answer An Incoming Call During A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer an incoming call during a PTT call When you receive an outside call during PTT, there is an alert tone. • During a one-to-one PTT, press PHONE/ on the initiating FLASH or destination handset. The PTT call ends automatically and the outside call is answered.
  • Page 53: End Or Leave A Ptt Call

    Multiple handset use Push-to-talk (PTT) End or leave a PTT call For one-to-one PTT calls, both initiating and destination devices can end the PTT call. For PTT calls to multiple devices, the initiating device can end the PTT call. If any one of the destination devices leaves the PTT call, the call continues until all participants or the initiator hangs up.
  • Page 54: Directory

    Directory About the directory Shared directory The directory is shared by all handsets. Changes Charlie Johnson made to the directory from any device apply to all. 888-883-2445 NOTE: Only one handset can review the directory at a time. If another device tries to enter the directory, the screen shows Not available at this time.
  • Page 55: Create Directory Entries

    Directory Create directory entries Create a new directory entry 1. Press MENU/ in idle mode to enter the SELECT Answering sys main menu. >Directory 2. Press to scroll to Directory, then press /SELECT. MENU 3. Press to highlight Add contact. 4.
  • Page 56: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters, as shown in the chart below. Dial- Characters by number of key presses keys ‘...
  • Page 57: Review The Directory

    Directory Review the directory Review directory entries 1. Press DIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ when in idle mode, then press SELECT to scroll to Directory. Press /SELECT twice.
  • Page 58: Search By Name

    Directory Search the directory Search by name 1. Press DIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key, if there is an entry in the directory beginning with that letter.
  • Page 59: Dial, Delete Or Edit Directory Entries

    Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 50) or Search by name (page 51) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ /SPEAKER...
  • Page 60: Dial, Delete Or Edit Directory Entries

    Directory Dial, delete or edit directory entries Edit a directory entry 1. When a directory entry displays, press MENU Linda Miller SELECT. The screen shows EDIT NUMBER along 888-722-7702 with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2.
  • Page 61: Speed Dial

    Directory Speed dial The telephone system has nine speed dial Robert Brown locations (2-9, 0) and a voicemail access location 888-883-2445 1 where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location.
  • Page 62: Assign Your Voicemail Speed Dial Number

    Directory Speed dial 3. Press to scroll to the phone number you wish to assign to the selected speed dial location. 4. Press /SELECT to save the setting and return to the MENU previous menu. There is a confirmation tone and the screen returns to the speed dial list.
  • Page 63: Delete A Speed Dial Number

    Directory Speed dial Delete a speed dial number 1. When the telephone is idle, press MENU /SELECT Linda Miller 2. Press to scroll to Directory. Press 888-722-7702 /SELECT. MENU 3. Press to scroll to Speed dial. Press /SELECT. MENU Speed dial 4.
  • Page 64: Make A Call Using Speed Dial

    Directory Speed dial Make a call using speed dial When in idle mode, press and hold the dialing key (0 or 2-9) corresponding to the assigned location you wish to call. -OR- 1. Press MENU when in idle mode. /SELECT 2.
  • Page 65: Caller Id

    Caller ID Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.
  • Page 66: Caller Id History

    Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
  • Page 67: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name Chris that appears on the screen matches the 888-883-2445 corresponding name in your directory. For example, if Christine Smith calls, her name 10:01 10/15...
  • Page 68: Review The Caller Id Log

    Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called, to HANDSET return the call, or to copy the caller’s name and 6 Missed calls number into your directory. Caller ID log empty appears if there are no records in the caller ID log.
  • Page 69: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the 883-2445 1-883-2445...
  • Page 70: Delete Caller Id Log Entries

    Caller ID Caller ID operation Delete caller ID log entries To delete an entry: • Press /DELETE to delete the shown entry. MUTE To delete all entries: 1. Press MENU/ when in idle mode. SELECT 2. Press to scroll to Caller ID log, then press MENU SELECT.
  • Page 71 Caller ID Caller ID operation 6. When the screen displays EDIT NAME, use the dialing keys (page 49) to edit the name. • Press to move the cursor to the left or right. • Press 0 to add a space. •...
  • Page 72: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number PRIVATE CALLER...
  • Page 73: Call Block

    Call block About call block If you have subcribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 20 entries. The telephone system can reject calls automatically according to: Blocked call •...
  • Page 74: Add A Call Block Entry

    Call block Call block Add a call block entry Press MENU on the handset when it is /SELECT Caller ID log not in use. >Call block Press to scroll to Call block, then press /SELECT. MENU Press /SELECT to choose Block list. MENU >Block list Press...
  • Page 75: Review Call Block List

    Call block Call block 7. When the screen displays ENTER NAME, use ENTER NAME the dialing keys to enter a name (up to 15 Salesman_ characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized. •...
  • Page 76: Save A Caller Id Log Entry To Call Block List

    Call block Call block Save a caller ID log entry to call block list Search for the desired caller ID log entry (see Review the caller ID log on page 61). When the desired entry displays, press /SELECT. MENU Press to scroll to Call block, then press MENU SELECT.
  • Page 77: Edit A Call Block Entry

    Call block Call block Edit a call block entry Search for the desired entry in the call block list Salesman (see Review call block list on page 68) 888-883-2445 When the desired entry displays, press MENU SELECT. The screen displays EDIT NUMBER along with the phone number to be edited.
  • Page 78: Delete A Call Block Entry

    Call block Call block Delete a call block entry Search for the desired entry in the call block list (see Review call block list on page 68). When the desired entry displays, press /DELETE on the MUTE handset. The screen shows Deleted and the next entry displays. You cannot retrieve a deleted entry.
  • Page 79: Answering System Settings

    Answering system Answering system Answering system settings Use the answering system menu of a system Play messages handset to set up the announcement message, turn >Answering sys on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
  • Page 80 Answering system Answering system settings To record a new outgoing announcement: 1. When the handset is in idle mode, press MENU/ to enter SELECT the main menu. 2. Press to scroll to Answering sys, then press MENU SELECT. >Record annc 3.
  • Page 81: Answer On/Off

    Answering system Answering system settings Answer on/off By default, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.
  • Page 82: Voice Guide

    Answering system Answering system settings Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.
  • Page 83: Call Screening

    Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/ on the handset.
  • Page 84: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.
  • Page 85: Remote Access Code

    Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: 1.
  • Page 86: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. By default, the message alert tone is set to off. There is no audible alert at the handset.
  • Page 87: Message Recording Time

    Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: 1. When the handset is in idle mode, press MENU/ Msg alert tone to enter the main menu.
  • Page 88: About The Answering System

    Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply).
  • Page 89: Using The Answering Machine And Voicemail Together

    Answering system About the answering system Using the answering machine and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider.
  • Page 90: Message Capacity

    Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 22 minutes. The actual recording time depends on individual message characteristics.
  • Page 91: Call Screening

    Answering system About the answering system Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 58), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
  • Page 92: Call Intercept

    Answering system About the answering system Call intercept While screening a call, you can stop recording and speak to the caller by pressing PHONE/ FLASH Base ringer Press VOLUME or VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. You hear a sample of the ringer while adjusting the volume.
  • Page 93: Message Playback

    Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all old messages (in chronological order). If there are both new and old messages, you have the option of playing the new or old messages.
  • Page 94: Options During Playback

    Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: • Press VOLUME or VOLUME to adjust the message playback volume.
  • Page 95: Delete All Old Messages

    Answering system Message playback • Press /SELECT to pause playback and show the caller ID MENU information if available. From here, you can press /CANCEL to resume playback, or press # (pound key) repeatedly to show the desired dialing option (page 62), then press /SELECT MENU or PHONE/...
  • Page 96: Recording And Playing Memos

    Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo 1. When the handset is in idle mode, press MENU/ Play messages to enter the main menu.
  • Page 97: Base Message Counter Displays

    Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the following table for other message counter displays. Message counter displays No messages. You need to set the clock (page 13). (flashing) Total number of old messages and memos, or message 1-99...
  • Page 98: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
  • Page 99 Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not enter a valid remote access code, the system answers the call auto- matically.
  • Page 100: Appendix

    Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80114, sold separately) or up to ten cordless handsets and two cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets.
  • Page 101 Appendix Adding and registering handsets/headsets For registration, put the handset on the telephone base, not the handset charger. If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on the screen for a few seconds, and then To register HS, see manual.
  • Page 102: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
  • Page 103 Appendix Deregistering handsets NOTES: • If the deregistration process fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in. • You cannot deregister the handsets if any other system handset is in use. •...
  • Page 104: Alert Tones And Lights

    Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). MUTE ANS ON Battery status - low battery (flashing); place the handset in telephone base or charger to MSG# 10:01 recharge. Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off.
  • Page 105: Handset Alert Tones

    Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. Indication to begin recording a message, memo or One long beep announcement. You are pressing CID or DIR on a cordless handset when the volume is already at its highest or lowest setting.
  • Page 106: Lights

    Appendix Alert tones and lights Lights IN USE • On when the handset is in use, or when the answering system is answering an incoming call. • On when a handset is being registered. • Flashes quickly when there is an incoming call or when handsets are being deregistered.
  • Page 107: Screen Display Messages

    Appendix Screen display messages Screen messages An incoming call is blocked. Blocked call There are no block list entries. Block list is empty You have transferred an outside call to another Call device. transferred There are no entries in the caller ID log. Caller ID log empty The handset is calling another handset (for...
  • Page 108 Appendix Screen display messages Screen messages An extension phone, or one of the devices is in Line in use use. The battery is low. You should charge the battery. Low battery Mute is off so the other party can hear your voice. Microphone ON The microphone is off.
  • Page 109: Telephone Base

    Appendix Screen display messages Screen messages The system recording time is full. Rec mem full The system recording time is low. Rec mem low The handset is registering to the telephone base. Registering... Please wait Registration failed The handset registration is not successful. The ringer is turned off.
  • Page 110: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the following www. suggestions. For Customer Service, visit our website at telephones.att.com 1 (800) 222-3111 or call . In Canada, 1 (866) 288-4268 dial My telephone doesn’t work at all. •...
  • Page 111 If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your CL82115/ CL82215/CL82315/CL82415/CL82465 telephone, or contact your telephone service provider (charges may apply).
  • Page 112 Appendix Troubleshooting Out of range OR No pwr at base appears on my cordless handset. • Ensure you plug the telephone base in properly and the power is • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.
  • Page 113 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6).
  • Page 114 Appendix Troubleshooting I experience poor sound quality when using the handset speakerphone. • For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up. I hear other calls while using my phone. •...
  • Page 115 Appendix Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply). • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.
  • Page 116 Appendix Troubleshooting The charge light is off. • Make sure you plug the power and line cords in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
  • Page 117 Appendix Troubleshooting Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set. • If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.
  • Page 118 Appendix Troubleshooting • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. System does not respond to remote commands. •...
  • Page 119 Appendix Troubleshooting Outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset. • Make sure there is no background noise (TV, music, etc.) while recording.
  • Page 120 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.
  • Page 121: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
  • Page 122: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 123: Especially About Cordless Telephones

    Appendix Important safety information CAUTIONS: • Use only the power adapters provided with this product. To obtain a www.telephones.att.com replacement, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial • Use only the supplied rechargeable battery or replacement battery (model www.telephones.
  • Page 124: Pacemaker Patients

    Appendix Important safety information The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel- metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center.
  • Page 125 For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
  • Page 126 MISES EN GARDE: • N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, visitez www.telephones.att.com notre site Web au ou composez le 1-800-222-3111 1-866-288-4268 . Au Canada, composez le • N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT183342/ www.telephones.att.com BT283342).
  • Page 127 Le sceau de l’organisme de recyclage RBRC sur les piles à l’hydrure métallique de nickel signifie que le fabricant de cet appareil participe volontairement au programme industriel visant à reprendre et recycler ce type de piles lorsqu’elles ne servent plus, au sein du territoire des États-Unis et du Canada. Vous devez apporter ces piles chez un détaillant participant ou le centre de recyclage le plus près de chez vous.
  • Page 128: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 129 Appendix FCC Part 68 and ACTA Industry Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 130: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 131: California Energy Commission Battery Charging Testing Instructions

    Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
  • Page 132: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, www. and all questions about this product should be directed to our website at telephones.att.com 1 (800) 222-3111 or call . In Canada, dial 1 (866) 288-4268 What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid...
  • Page 133 Appendix Limited warranty • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or •...
  • Page 134 Appendix Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT.
  • Page 135: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 400mA (AC adapter output) Handset battery 2.4V 400mAh, 2xAAA Ni-MH Charger voltage 6VDC @ 100mA (AC adapter output) Operation Operating time* Talk time (cordless handset)
  • Page 136: Index

    Index Index Clock, 13 Alert tones handset, 85 Day and time, 13 telephone base, 85 Delete Announcement, 61 a call block entry, 60 Answer an incoming call a caller ID log entry, 52 during an intercom call, 31 a directory entry, 43 during PTT, 37 a speed dial number, 47 Answering calls, 22...
  • Page 137 Index Index On-hook dialing (predialing), 22 Outgoing announcement, 61 Important safety information, 100–102 Installation, 1 Intercom, 30–32 Paging tone, 29 Power adapter, 6 Last number redial, 23 Predialing, 22 LCD language, 14 Push-to-talk, 33–37 reset LCD language, 14 Lights, 86 Limited warranty, 106–107 Quick reference guide, 2–5 Quiet mode, 21...
  • Page 138 Index Index enter a number, 45 Technical specifications, 108 Telephone base quick reference guide, 5 Temporary ringer silencing, 22 Time, 13 Troubleshooting, 90–98 Visual message waiting indica- tor, 16 Voice guide, 8, 64 Voicemail, 16, 70 quick access, 46, 47 Voice prompts, 72 Volume control handset, 12, 25, 75...
  • Page 139: Remote Access Wallet Card

    Record announcement ..End remote access call ..(or hang up) Turn system off or on ..Models: CL82115/CL82215/CL82315/CL82415/CL82465 Type: DECT 6.0 cordless telephone/answering system with DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2014 Advanced American Telephones. All Rights Reserved.
  • Page 140 www.telephones.att.com © 2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation. Printed in China.

This manual is also suitable for:

Cl82215Cl82315Cl82465Cl82415

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