240 Paper Jams; X]‑Page Jam, Open Tray [X]. [24Y.xx - Lexmark MS510 Series Service Manual

Action
Step 4
From under the printer, check the duplex, belt, and roller for wear and
damage.
Are they free of wear and damage?
Step 5
a
Remove the input tray.
b
POR into the Diagnostics menu and perform a duplex sensor test:
Diagnostics Menu > Duplex Tests > Sensor Test
c
Lower the duplex jam door, and toggle the duplex sensor.
Does the sensor state on the control panel display change when it is
toggled?
Step 6
Does the error remain?

240 paper jams

[x]‑page jam, open tray [x]. [24y.xx]
1
Pull the tray completely out of the printer.
Note: The message on the printer display indicates the tray where the jammed paper is located.
2
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Yes
Go to step 5.
Go to step 6.
Contact the next level
of support.
Diagnostic information
70
4514-630, -635, -636
No
Replace the duplex.
See "Duplex removal"
on page 226.
Replace the duplex
sensor. See "Duplex
sensor and input
sensor removal" on
page 227.
The problem is solved.