Actions
Step 1
Measure the distance between defects. Is the distance between defects
equal to any of the following?
•
3.82 in. (97 mm)
•
1.85 in. (47 mm)
•
1.5 in. (38 mm)
Step 2
Is the distance between defects equal to 3.15 in. (80 mm)?
Shadow images appear on prints
Leading edge
A B C D
A B C D
A B C D
A B C D
Trailing edge
Actions
Step 1
Does the shadow image appear every two pages?
Step 2
Check the redrive assembly for wear or damage.
Is it free of wear or damage?
Step 3
Check the transfer roll for surface contamination or excessive wear.
Is it free of contamination and wear?
Step 4
Check the following fuser components for wear or damage:
•
Gears
•
Exit rollers
•
Belt fuser
Are they free of damage?
Yes
Replace the imaging
unit.
Replace the fuser. See
"Fuser removal" on
page
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Diagnostic information
48
4514-630, -635, -636
No
Go to step 2.
Contact the next level
of support.
244.
No
Go to step 3.
Replace the redrive
assembly. See
assembly removal" on
page
243.
Replace the transfer
roll. See
removal" on page
193.
Replace the fuser. See
"Fuser removal" on
page
244.
"Redrive
"Transfer roll