Lexmark MS510 Manual
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Lexmark MS510 Manual

Lexmark MS510 Manual

Print quality guide
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Download this manual See also: Driver Manual, Administrator's Manual
Print Quality Guide
If the solutions here do not correct the problem, then contact customer support. You may have a printer part that requires
adjustment or replacement.

Characters have jagged or uneven edges

Action
Step 1
a
Print a font sample list to check if the fonts you are using are supported by
the printer.
1
From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2
Select PCL Fonts or PostScript Fonts.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?

Clipped pages or images

Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Print Quality Guide
Page 1 of 19
Yes
No
Go to step 2.
Select a font that is
supported by the printer.
The problem is solved.
Contact
support.
customer

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Summary of Contents for Lexmark MS510

  • Page 1: Characters Have Jagged Or Uneven Edges

    Print Quality Guide Page 1 of 19 Print Quality Guide If the solutions here do not correct the problem, then contact customer support. You may have a printer part that requires adjustment or replacement. Characters have jagged or uneven edges Action Step 1 Go to step 2.

  • Page 2: Gray Background On Prints

    Print Quality Guide Page 2 of 19 Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job. Is the page or image clipped? Step 2 Go to step 3.

  • Page 3: Incorrect Margins On Prints

    Print Quality Guide Page 3 of 19 Action Step 1 The problem is solved. Go to step 2. From the Quality Menu on the printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. Resend the print job. Did the gray background disappear from the prints? Step 2 The problem is solved.

  • Page 4: Paper Curl

    Print Quality Guide Page 4 of 19 Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. •...

  • Page 5: Print Irregularities

    Print Quality Guide Page 5 of 19 Action Step 5 Contact customer The problem is solved. support. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job.

  • Page 6: Print Is Too Dark

    Do print irregularities still appear? Step 6 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmark. or your service Do print irregularities still appear? representative. Print is too dark Action Step 1 Go to step 2.

  • Page 7: Print Is Too Light

    Print Quality Guide Page 7 of 19 Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type, texture and weight from Printing Preferences or from the Print dialog. Resend the print job. Is the print still too dark? Step 4 From the printer control...
  • Page 8 Print Quality Guide Page 8 of 19 Action Step 2 Go to step 3. Change the paper type, texture, and weight to From the printer control panel, set the paper type, texture, and weight in the match the paper loaded Paper menu to match the paper loaded in the tray.

  • Page 9: Printer Is Printing Blank Pages

    Print Quality Guide Page 9 of 19 Printer is printing blank pages Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.

  • Page 10: Repeating Defects Appear On Prints

    Step 2 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmark .com or your service Do the repeating defects still appear? representative. Shadow images appear on prints Leading edge A B C D...

  • Page 11: Shadow Images Appear On Prints

    Print Quality Guide Page 11 of 19 Action Step 1 Go to step 2. Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray. weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3.

  • Page 12: Printer Is Printing Solid Black Pages

    Print Quality Guide Page 12 of 19 Printer is printing solid black pages Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

  • Page 13: Streaked Vertical Lines Appear On Prints

    Print Quality Guide Page 13 of 19 Action Step 2 Go to step 3. Change the paper type and weight to match the From the printer control panel, set the paper type and weight in the Paper menu paper loaded in the tray. to match the paper loaded in the tray.

  • Page 14: Horizontal Voids Appear On Prints

    Step 5 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmark. or your service Do streaked vertical lines appear on prints? representative. Horizontal voids appear on prints Leading edge Trailing edge...

  • Page 15: Vertical Voids Appear On Prints

    Print Quality Guide Page 15 of 19 Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3.

  • Page 16: Toner Specks Appear On Prints

    Print Quality Guide Page 16 of 19 Action Step 2 Go to step 3. The problem is solved. From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Resend the print job.

  • Page 17: Toner Fog Or Background Shading Appears On Prints

    Does fog or shading appear on prints? Step 2 Contact customer The problem is solved. support Replace the imaging unit, and then resend the print job. http://support.lexmark. or your service Does fog or shading appear on prints? representative. Toner rubs off Leading edge Trailing edge...

  • Page 18: Transparency Print Quality Is Poor

    Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve your problem.
  • Page 19 Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.

This manual is also suitable for:

Ms610Ms610de

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