Lexmark MS310d Quick Refence Manual
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Lexmark MS310d Quick Refence Manual

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Summary of Contents for Lexmark MS310d

  • Page 1: Quick Reference

    Quick Reference www.lexmark.com...

  • Page 2: Table Of Contents

    Contents Learning about the printer................4 Using the printer control panel.........................4 Understanding the printer control panel light sequences................5 Using the Embedded Web Server......................8 Printing a menu settings and network setup page..................9 Using the Local Printer Settings Utility......................9 Installing the Local Printer Settings Utility....................9 Loading paper and specialty media............10 Setting the paper size and type.......................10 Configuring Universal paper settings......................10...
  • Page 3 Imaging unit low [84.xy] ...........................48 Imaging unit nearly low [84.xy] ........................48 Imaging unit very low [84.xy]..........................49 Non-Lexmark imaging unit, see User’s Guide [33.xy] ..................49 Replace imaging unit, 0 estimated pages remain [84.xy] .................50 Reinstall missing or unresponsive imaging unit [31.xy] ..................51 Replace unsupported imaging unit [32.xy] .......................52...

  • Page 4: Learning About The Printer

    Learning about the printer Note: For network printers or printers connected to a print server, you can also check the status of your printer through the Embedded Web Server. Using the printer control panel Light or button Color Description Error light Yellow An error has occurred.

  • Page 5: Understanding The Printer Control Panel Light Sequences

    Light or button Color Description Sleep button and light Amber Use this to enable Sleep mode or Hibernate mode. Start button and light Green Use this to initiate a print job. Stop or cancel button Use this to cancel a print job. Understanding the printer control panel light sequences The printer control panel lights can mean different things, depending on the light sequence.
  • Page 6 Toner cartridge, imaging unit mismatch Canceling print job Flushing buffer Resolution reduced The printer control panel lights blink Non-Lexmark toner one at a time from left to right cartridge repeatedly. Non-Lexmark imaging unit Printer had to restart Toner cartridge very low...
  • Page 7 Light sequence Message Busy Not ready If the printer control panel light sequence matches a light sequence in the “Primary light sequence” column of the following table, then press twice quickly on the printer control panel. Search for a matching light sequence in the “Supplemental light sequence”...

  • Page 8: Using The Embedded Web Server

    Primary light sequence Supplemental light sequence Message Memory full Paper jam, clear standard bin Paper jam, remove standard tray to clear duplex Paper jam, open rear door Paper jam, remove standard tray to clear duplex Paper jam, open front door Paper jam, remove standard tray Paper jam, remove...

  • Page 9: Printing A Menu Settings And Network Setup Page

    Click or Start. Click All Programs or Programs > Lexmark > Local Printer Settings Utility. To save your settings, click Actions > Apply Settings. You can also distribute your settings to other printers by saving the settings in a command file. To save your settings in a command file, click Actions >...

  • Page 10: Loading Paper And Specialty Media

    Select an installation type, and then click Install. Click Install to start the installation. Click Agree to accept the license agreement. Click Continue, and then follow the instructions on the computer screen. Notes: • Use the Local Printer Settings Utility to change the toner darkness, power saver, and paper size settings for all print jobs.

  • Page 11: Using The Standard Bin And Paper Stop

    • The smallest Universal size supported in the multipurpose feeder is 76 x 127 mm (3 x 5 inches). The smallest Universal size supported in the optional tray is 183 x 210 mm (7.2 x 8.3 inches). Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
  • Page 12 Note: Do not remove trays while a job prints or while the following light sequence appears on the printer control panel. Doing so may cause a jam. Busy ‑ Blinking...
  • Page 13 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.
  • Page 14 Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length. • When loading legal‑size paper, the length guide extends beyond the base, leaving the paper exposed to dust.
  • Page 15 Notes: • Load recycled or preprinted paper with the printable side facedown. • Load prepunched paper with the holes on the top edge toward the front of the tray. • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.

  • Page 16: Loading The Multipurpose Feeder

    Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. Open the multipurpose feeder. Pull the multipurpose feeder extender.
  • Page 17 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 18 • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging the transparencies came in.

  • Page 19: Linking And Unlinking Trays

    • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge of the sheet entering the printer first. • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

  • Page 20: Configuring A Custom Paper Type

    From the Tray Configuration section, select a tray, and then change the paper size and type settings. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray. Click Submit.

  • Page 21: Printing

    From the Tray Configuration section, select a paper source, and then select a custom paper type under the paper type column. Click Submit. Using the printer settings on the computer Depending on your operating system, access the Paper menu using the Local Printer Settings Utility or Printer Settings.

  • Page 22: Adjusting Toner Darkness

    Click Print. Adjusting toner darkness Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

  • Page 23: Clearing Jams

    Clearing jams Notes: • The Embedded Web Server is available only in network printers or printers connected to print servers. • The Local Printer Settings Utility and Printer Settings are supported only in some printer models. Accessing jam areas Open the doors and pull out the trays to access jam areas. Access area Description Standard bin Rear door...

  • Page 24: [X]-Page Jam, Open Front Door. [20Y.xx]

    [x]‑page jam, open front door. [20y.xx] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ On ‑ On...
  • Page 25 If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Press the button on the right side of the printer, and then open the front door.
  • Page 26 Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Lift the green flap in front of the printer. Firmly grasp the jammed paper on each side, and then gently pull it out.
  • Page 27 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.

  • Page 28: [X]-Page Jam, Open Rear Door. [20Y.xx]

    [x]‑page jam, open rear door. [20y.xx] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ On ‑ On...
  • Page 29 If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following. Press the button on the right side of the printer, and then open the front door. Gently pull down the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

  • Page 30: [X]-Page Jam, Clear Standard Bin. [20Y.xx]

    Close the rear and front doors. From the printer control panel, press to clear the message and continue printing. [x]‑page jam, clear standard bin. [20y.xx] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.
  • Page 31 ‑ On ‑ On ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. From the printer control panel, press to clear the message and continue printing.

  • Page 32: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [23Y.xx]

    [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. Supplemental light sequences Light sequence ‑...
  • Page 33 Light sequence ‑ On ‑ Blinking ‑ On If the supplemental light sequence matches any of the light sequences in the preceding illustrations, then do the following. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 34 Locate the blue lever, and then pull it down to release the jam. Note: If the jammed paper is not visible in the duplex area, then open the rear door, and then gently remove the jammed paper. Make sure all paper fragments are removed. Firmly grasp the jammed paper on each side, and then gently pull it out.

  • Page 35: [X]-Page Jam, Remove Tray [X]. [24Y.xx]

    [x]‑page jam, remove tray [x]. [24y.xx] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. Supplemental light sequences Light sequence ‑...
  • Page 36 Light sequence ‑ On ‑ On ‑ On ‑ On If the supplemental light sequence matches any of the light sequences in the preceding illustrations, then do the following. Pull out the tray completely. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

  • Page 37: [X]-Page Jam, Clear Manual Feeder. [250.Xx]

    Insert the tray. From the printer control panel, press to clear the message and continue printing. [x]‑page jam, clear manual feeder. [250.xx] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.
  • Page 38 ‑ On ‑ On ‑ On ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following. From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

  • Page 39: Understanding The Printer Messages

    If the printer control panel light sequence matches the light sequence in the preceding illustration, then do the following: Check if both the toner cartridge and imaging unit are Lexmark‑authorized MICR (magnetic ink character recognition) or non-MICR supplies. Change the toner cartridge or imaging unit so that both are Lexmark‑authorized MICR or non‑MICR supplies. Notes: •...

  • Page 40: Cartridge Low [88.Xx]

    Cartridge low [88.xx] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then you may need to order a toner cartridge. If necessary, press on the printer control panel to continue printing. Cartridge nearly low [88.xy] ‑...

  • Page 41: Cartridge Very Low [88.Xy]

    Non-Lexmark cartridge, see User’s Guide [33.xy] If the printer control panel lights blink from left to right repeatedly, then the printer has detected a non‑Lexmark cartridge installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.

  • Page 42: Replace Cartridge, 0 Estimated Pages Remain [88.Xy]

    All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components. To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, press simultaneously for at least three seconds to clear the light sequence.
  • Page 43 For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement toner cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

  • Page 44: Replace Cartridge, Printer Region Mismatch [42.Xy]

    Replace cartridge, printer region mismatch [42.xy] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ Blinking...

  • Page 45: Reinstall Missing Or Unresponsive Cartridge [31.Xy]

    ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region.
  • Page 46 If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ On ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: •...

  • Page 47: Replace Unsupported Cartridge [32.Xy]

    For more information, see the instruction sheet that came with the supply. Note: If you do not have a replacement toner cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

  • Page 48: Imaging Unit Messages

    Imaging unit messages Imaging unit low [84.xy] ‑ Blinking ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then you may need to order an imaging unit. If necessary, press on the printer control panel to continue printing. Imaging unit nearly low [84.xy]...

  • Page 49: Imaging Unit Very Low [84.Xy]

    Non-Lexmark imaging unit, see User’s Guide [33.xy] If the printer control panel lights blink from left to right repeatedly, then the printer has detected a non‑Lexmark imaging unit installed in the printer.

  • Page 50: Replace Imaging Unit, 0 Estimated Pages Remain [84.Xy]

    All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

  • Page 51: Reinstall Missing Or Unresponsive Imaging Unit [31.Xy]

    Reinstall missing or unresponsive imaging unit [31.xy] ‑ On ‑ Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ On ‑...

  • Page 52: Replace Unsupported Imaging Unit [32.Xy]

    For more information, see the instruction sheet that came with the supply. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

  • Page 53: Paper Loading Messages

    Paper loading messages Incorrect paper size, open [paper source] [34] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On...

  • Page 54: Load [Paper Source] With [Custom Type Name] [Orientation]

    ‑ On ‑ On ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • Load the correct size of paper. • From the printer control panel, press to clear the light sequence and print using a different tray.

  • Page 55: Load [Paper Source] With [Custom Type String] [Orientation]

    ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • Load the tray or feeder with the correct size and type of paper. •...

  • Page 56: Load [Paper Source] With [Paper Size] [Orientation]

    Load [paper source] with [paper size] [orientation] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • Load the tray or feeder with the correct size of paper. •...

  • Page 57: Load [Paper Source] With [Paper Type] [Paper Size] [Orientation]

    Load [paper source] with [paper type] [paper size] [orientation] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • Load the tray or feeder with the correct size and type of paper. •...

  • Page 58: Load Manual Feeder With [Custom Type Name] [Orientation]

    Load Manual Feeder with [custom type name] [orientation] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • Load the multipurpose feeder with the correct size and type of paper. •...

  • Page 59: Load Manual Feeder With [Custom Type String] [Orientation]

    Load Manual Feeder with [custom type string] [orientation] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • Load the multipurpose feeder with the correct size and type of paper. •...

  • Page 60: Load Manual Feeder With [Paper Size] [Orientation]

    Load Manual Feeder with [paper size] [orientation] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • Load the feeder with the correct size and type of paper. •...

  • Page 61: Load Manual Feeder With [Paper Type] [Paper Size] [Orientation]

    Load Manual Feeder with [paper type] [paper size] [orientation] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • Load the multipurpose feeder with the correct size and type of paper. •...

  • Page 62: Remove Paper From Standard Output Bin

    Remove paper from standard output bin ‑ Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then do the following: Remove the paper stack from the standard output bin. From the printer control panel, press to continue printing.
  • Page 63 Unplug the router, then wait for 30 seconds, and then plug the router back again. • Turn off the printer, wait for about 10 seconds, and then turn the printer back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark Web site at http://support.lexmark.com.

  • Page 64: Standard Parallel Port Disabled [56]

    Standard parallel port disabled [56] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ Slowly blinking ‑ Slowly blinking...

  • Page 65: Standard Network Software Error [54]

    ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • From the printer control panel, press to continue printing. Note: The printer discards any data received through the parallel port. •...
  • Page 66 From the printer control panel, press to continue printing. • Turn off the printer, and then turn it back on. • Update the network firmware in the printer or on the print server. For more information, visit the Lexmark Web site at http://support.lexmark.com.

  • Page 67: Rear Usb Port Disabled [56]

    Rear USB port disabled [56] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ Blinking ‑ Blinking...

  • Page 68: Insufficient Memory Error Messages

    ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • From the printer control panel, press to continue printing. Note: The printer discards any data received through the USB port. •...
  • Page 69 If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ On ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: •...

  • Page 70: Insufficient Memory To Support Resource Save Feature [35]

    Insufficient memory to support Resource Save feature [35] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ Blinking ‑...

  • Page 71: Memory Full [38]

    If the supplemental light sequence matches the light sequence in the preceding illustration, then press on the printer control panel to clear the light sequence. The job will be printed without using Resource Save. Memory full [38] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence.

  • Page 72: Miscellaneous Messages

    ‑ On ‑ On ‑ On ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • From the printer control panel, press to continue printing. A data loss will occur. •...

  • Page 73: Complex Page, Some Data May Not Have Printed [39]

    Complex page, some data may not have printed [39] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑...

  • Page 74: Ppds Font Error [50]

    If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: • From the printer control panel, press to continue printing. A data loss may occur. • From the printer control panel, press to cancel the print job.
  • Page 75 If the printer control light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ Blinking ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: •...

  • Page 76: Printer Had To Restart. Last Job May Be Incomplete

    ‑ Blinking ‑ Blinking ‑ Blinking ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press the printer control panel to continue printing. For more information, visit http://support.lexmark.com or contact customer support.

  • Page 77: Service Error

    If the printer control panel light sequence matches the light sequence in the preceding illustration, then turn off the printer, and then turn it back on. If the lights are still blinking after 10 seconds, then the printer may need to be serviced. Visit http://support.lexmark.com or contact your system support person.

  • Page 78: Too Many Trays Attached [58]

    Too many trays attached [58] ‑ On ‑ On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. ‑ On ‑ On...
  • Page 79 ‑ On ‑ On If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following: Turn off the printer. Unplug the power cord from the electrical outlet. Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top to the bottom.

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