4.7
Troubleshooting of the Toner Cartridge and Drum Unit
4.7.1
New toner not detected
<User Check>
- Be sure to install a new toner cartridge.
Step
1
2
3
4.7.2
Cartridge error (Toner cartridge not detected)
Step
1
2
3
4.7.3
Toner low
(Even though a new toner cartridge is set, Toner low warning remains)
Step
1
2
3
Cause
Harness connection failure of
the high-voltage power supply
PCB
High-voltage power supply
PCB failure
Main PCB failure
Cause
During new toner cartridge
detection, power is turned
OFF or the joint cover ASSY
is opened
High-voltage power supply
PCB failure
Main PCB failure
Cause
Harness connection failure of
the high-voltage power supply
PCB
High-voltage power supply
PCB failure
Main PCB failure
Check the high-voltage power supply PCB
harness connection and reconnect it.
Replace the high-voltage power supply PCB
ASSY.
Replace the main PCB ASSY.
Perform toner manual reset. (Refer to
Toner Manual Reset Function" in Chapter
Replace the high-voltage power supply PCB
ASSY.
Replace the main PCB ASSY.
Check the high-voltage power supply PCB
harness connection and reconnect it.
Replace the high-voltage power supply PCB
ASSY.
Replace the main PCB ASSY.
2-107
Remedy
Remedy
"2.1
Remedy
Confidential
5.)